Harbourside Terraces

Great location, bedding very comfortable, effective communication from expedia, but needed better instructions on closing the garage. Good size for a short term stay.

Garage door wouldn't close/lock which was disconcerting. Felt like I was getting bitten by something in the bed. Flyscreen in bathroom was broken which meant there were some bugs in the room.

Check in arrangement poor.

Nothing. The operator should be removed from all online booking platforms

Nice newish bathroom and bedroom and the area was awsome should of brought my fishing rods mabe stayed an extra day

Delayed check in , from about 2 hrs. Property wasn’t cleaned upon arrival . No mugs or cups at premises . No complete cutlery sets , only knifes.

The location was great, but no water views as the apartment faces the back street with an unfortunate view of the rubbish bins. The apartment needs some repairs such as a dangerous power point in the kitchen, a missing lamp shade, faulty clock radio and dodgy toilet roll holder and no sink plug. The place could do with a good clean too. Other than that, it was ok.

Needs an exhaust fan in the bathroom

Was a pleasant stay. Only slept for 4 hrs in the bed due to getting home at 5am. Will definitely recommend the place

The oven didn’t work The washing machine didn’t work Owner was gruff and disinterested

The bed was extremely uncomfortable

Great location for my needs , responsive staff when I require small item fixed repaired with in 1 hr

Good overnight stay on the outskirts of Newcastle- restaurants within walking distance and nice walking along the water

Main living area floor dirty ( not swept, vacuumed or mopped. Air conditioner was full off mould ( due to apparent lack of use over a wet summer) and as a result needed to be turned off after 30 secs of blowing mould spores through premises.

The apartment was modern and well kept, beautiful walk along the river behind with a cafe/resturant called "the source" another cool cafe over the bridge about a 10 minute walk was called "inu" and wickham park hotel for a pub feed and live music about 15 minute walk. The apartment had one bathroom so if someone stays on the pull out couch they have to walk through the bedroom to use it, the garage is only suitable for small cars SUVs and 4wds aren't suitable. I got no information on the number of the property or how to enter the property until I called the number provided and it took about 5 minutes for a text message with details to come through.

Dripping shower head woke us during night. Range hood in kitchen was filthy. Only one bedside lamp and this had a broken lamp cover leaving just a bare bulb to read by. Initial communication said to contact establishment 72 hours prior to get entry code. This wasn’t available and we were told it would be provided on the day. Then received an email on day asking for mobile number. This was provided but then a 2nd email was received asking for mobile number. Overall a less than satisfactory stay.

Was difficult finding the property given numbers on the lane do not run in chronological order. The apartment itself does not have basic items like an iron/ironing board. There were German cockroaches crawling up the bedroom wall and the smell of the rubbish bin (filled with rotting seafood presumably) permeated the apartment. Checkout time is 10am. At 9.59am (I was loading my car) the cleaner banged on my door and reminded me 10am was checkout time. I advised her I was loading my car and would be gone in one minute. She rolled her eyes rudely and said she will be back. I saw her around the corner smoking a cigarette as I drove off (fairly sure she rolled her eyes at me again)…honestly it just seemed an ordeal from start to finish but the thing with the cleaner convinced me this was the first and last time I’ll be here. Next time I’ll just pay extra and stay back at the Novatel in the city where I normally go.

The fit out was good and it felt quite modern. The tv’s were big and we enjoyed watching the tennis on them. The inclusions were all quite good. The main issue for me was that property needed a deep professional clean. It was tidy but the floors were dirty. They were sticky in spots and after walking around barefoot for an hour my feet were dirty. I actually cleaned the floors around the couch (just to feel more comfortable) and when I looked under the couch, there was trash, a lighter and piles of dust. I swept it all up, which was a bit gross. Lots of dust under the bed as well and the bathroom window screen was covered in dust. The bed was big and beautiful but not comfortable. My husband and I didn’t have a good night sleep. All up, the property could be amazing but needs a proper deep clean and dusting a good mattress topper to make the bed more comfortable.

Near-waterside location is nice and the nearby Source cafe is pleasant. The property is a decent size and onsite parking is a bonus, but it's quite a walk to the nearest shops. The decor in the apartment I had was stark. There was no bedside lamp or soft lighting and the furniture was all black polyurethane. It was mostly surface clean but the interior of the kitchen cupboards was grubby. The entrance stair carpet was filthy and created a very bad initial impression. Little things - like no plug in the kitchen sink, watered-down dishwashing liquid, and no detergent for the dishwasher - all count when you expect these to be provided (or at least be told you have to bring your own). Overall, a functional place to stay but very little ambience.

The property was nice, clean, easy check in/check out and the booking process was fast and easy and booking support over phone were great. Only suggestion would be to have a tv in the bedroom and table and Chair out in the balcony.