Jackalope Hotel

Lovely hotel but the staff and service is exceptional.

Great stay excellent service and food. Just not kid friendly but great for adults

We had a lovely 3 night stay in a terrace room. Jackalope is a fantastic hotel with awesome staff. Nothing is too much trouble for them from the turn down service to the transfers to nearby restaurants. The room was spacious, very clean and wonderfully quiet for a great sleep in the very comfortable bed. The complimentary and restocked minibar is a nice bonus. If you want a night in, there's movies with popcorn and icecream. On site breakfast is exceptional and very filling. They will happily accommodate any diet requirements off the menu too. When you stay, don't forget to dine at Rare Hare and have a wine tasting. I highly recommend Jackalope and we'll be back!

Beautiful hotel and location. I would go back.

Very happy with our baboon experience here, All the staff are friendly and the food was amazing!

it was an amazing stay with helpful and super friendly staffs and all the meals are super yummy from DootDootdoot, will definitely come back.

One of the best hotel experiences! Gorgeous pool/sauna; great for a couples weekend.

first time knowing a hotel charge additional money for extra breakfast food

Amazing place to stay. Very relaxing

It was serene and relaxing. The food options were great. The staff were super friendly and the whole experience was awesome. We'd definitely recommend this place.

One of the best hotels we stayed at in Australia

Stunning building and landscape.High quality food and service.

Amazing stay at jackalope. Loved every minute.

Everything was amazing. We loved sipping on cocktails while relaxing in the outdoor spa and pool. Food was incredible! Highly recommend Doot Doot Doot restaurant. We have already booked in another trip next year! :)

Great overall experience!

Hotel is beautiful - views across the vineyards from infinity pool are stunning. Rooms are very well appointed, great bathrooms and free minibar a nice touch. However - only negative point - the service was *excellent* by the staff - I cannot fault the effort by the people working there ... BUT - they felt understaffed across hotel. 1 poor guy/girl working pool service for 16-20 people on beds. 1-2 boys or girls on front desk with no porters to help luggage so they have to do that. At times they seemed over-run. Great shame because everything else was faultless - and the staff were great, they just had too much to cover

The property is gorgeous: the vineyard, the pool and the interior common space design. The staff was perfectly nice but for example there was no one coming out to the parking lot to collect luggage as we arrived and left, they misplaced our car key briefly. The rooms seem to focus on design over function & practicality. The bedding was not as nice as other hotels at this price point. The breakfast was fabulous! Delicious, fresh and with excellent service. And the on demand in room popcorn was a nice fun touch. At a slightly lower price point it would have been perfect. At these prices it could have used a tiny bit more attention to detail.

The hotel is amazing!

Fantastic place to stay. From the moment we walked through to the front desk til check out an outstanding experience to stay at Jackalope. We will definitely be back.

There is so much to like about this property if you are young and into canned rap music! We for the three nights there and arrived Saturday mid afternoon. They had 3 Hens parties and the noise in the restaurant Rare Hare was intolerable! There was seating outside but not enough umbrellas and at 29 degrees just too hot. The bar which is lovely was also too noisy and again the canned rap music. We sat outside of there again no umbrellas with rap music blaring outside and we were the only ones there but they couldn’t turn it down. The good is absolutely delightful and could not fault this especially the breakfasts which are to die for ! We did the degustation menu on Sunday night (part of the Indulgence package) whilst the good was beautiful you either like them or not! This was served in Doot Doot Doot their signature restaurant. Doot Doot Doot is the only restaurant open on a Monday and only does deguststion so unless you want to pay the price or do the same dinner you have to go off site. They will make the booking and take you to/from the restaurant. Again the canned music which we asked to be turned down and then it was so appalling we had to ask them to change the music, WHY do restaurants/retreats think that everyone likes the music and likes it loud. They were a few oldies - 50 and over and I spoke to a couple who complained about the same thing.