Mantra MacArthur Canberra

Very pleasant and easy to access. Will definitely be back.

For the price, everything was very basic. Nothing extra in the rooms. The parking was misleading. I chose this property because it advertised free parking and when we got there it turned out to be free parking on the street with a convoluted description of which streets were recommended but some were only at certain times of the day and the one that was free all day was miles away. We had no choice but to park in the public carpark nextdoor. Despite a discount, it still cost us $40 for the first night and $25 for subsequent nights. It was a complicated system that honestly confused me and the staff weren't very good at explaining it. The restaurant in the hotel was closed on our first night which was a Saturday. No warning or notice, only found out when we went down to eat. Ended up eating at the Atrium in the Pavilion 5mins away and the service was so good, we will be staying there the next time we are in Canberra. They also have convenient parking on site and way more amenities. And it is cheaper!

Confusion about parking charges, breakfast charges and tricky location. Must admit the room was nice for the price. Notes withing the system and communication between staff needs attention

All good.

Was very noisy with the nearby construction and at night I could hear people laughing loud in the street (or on the balcony of the bar in the hotel?). Carpark is not in use so a bit annoying to use the next door carpark and lift, luckily I didn’t pack much otherwise I’d be annoyed with the walk. Wouldn’t stay here again. Was clean though and staff were helpful/ friendly.

Wonderful

Comfortable

The room was fine, the hotel was clean and the limited interactions I had with staff were friendly and helpful. The only issue is that the parking is terrible. The hotel carpark is tiny and fills up quickly and the street parking around the hotel is all time limited. If you are travelling for work or are an early riser then this hotel is great but if you are looking for a relaxing stay where you can sleep in, this is probably not the place for you.

Great place to stay

The corridor had a strong smell?

Room was clean but stains on carpet. Left key card in slot on wall so computer gear would charge and cleaner took Key card when they left.

Can’t complain much. Cozy rooms, quick service, well kept rooms. Parking was a bit tight. There was a yellow stain on the quilt. Overall, it’s good enough for me to stay again.

Stayed here on 20th may,they took $1oo dollars room bond ,1st june its still showing pending on my acct,rang hotel and was told it should have dissapeared on check out,wanted a screen shot of my acct,dont know how to do that,down a $100,never stay here again i will rewrite it when my $100 is returned to my account

Clean property, good breakfast.

It was a very plasant stay and the hotel is excellently maintained. Staff are friendly and very helpful.

A well located hotel with easy access to the city via regular tram link

Great clean comfortable place for an overnight stay. Noy sure if its normal these days but no teaspoons for stirring coffee and only had 1 pillow each on the bed. I went to place a reception call and the phone didntbwork.

Ac need more explain

Room was quiet despite hotel being close to Northbourne Road

The breakfast was really worth having, everything always kept topped up and fresh. My room was clean with fresh linen, if l needed anything only had too ask. Staff were always helpful.