What do past guests say about Novotel Sydney City Centre?

Novotel Sydney City Centre is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Novotel Sydney City Centre

Name: Novotel Sydney City Centre
Address: 7 to 9 York Street, Sydney CBD, Sydney, New South Wales, Australia, 2000, 7 to 9 York Street, New South Wales, 2000, Australia
Rating: 8.4

Hotels

8.4

/10

Very Good

391 reviews

What Guests Say About Their Stay

Riana S. S.

9.7

/ 10

The hotel room is neat and clean, the staff is very friendly, very helpful and efficient, the hotel is very strategically located next to Wynyard train station and the road to the city center or QVB shopping, Chinatown can be walked if you want to save on tram fares, so it is a favorite hotel to stay in every time you go to Sydney.

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Paula J. N.

9.7

/ 10

I loved everything about this hotel! Warmth of the staff, accessibility to everywhere you want to go and the price isn’t that bad considering it’s located at the heart of Sydney CBD! I definitely am checking in here again when I’m back in Sydney! ☺️

Michael

10.0

/ 10

The Staff are what make this hotel stand out to me and my wife. The staff at this hotel care for their customers and are very alert to their customers every need. Case in point, our Luggage was lost/delayed when we arrived in Sydney. We explained our situation to the hotel front staff and they were amazing. They went above and beyond what I would typically see and or expect from counter staff/management. They called multiple times, on their own time, the airport baggage company responsible for our luggage. If the staff saw my wife and I in the reception area they would always update us on the status of our luggage, good or bad. All of the staff we dealt with, both night staff and morning staff were amazing. Accor, your training/hiring of exceptional staff have won me over. I Highly recommend anyone stay at this fantastic service hotel!!!

DIMITRIOS

10.0

/ 10

Clean room. Great staff! Exceptional service Modern. Definitely cannot fault this hotel

Renae L

10.0

/ 10

Great location. Close to Wynyard. Very clean room and attentive staff. Helpful with keeping bags after check out.

In the Area

See Map

7 to 9 York Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Sydney City Centre is a good choice when you are visiting Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Novotel Sydney City Centre

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Novotel Sydney City Centre Address: Map & Location

7 to 9 York Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

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Discover More About Novotel Sydney City Centre

Location

Staying at Novotel Sydney City Centre is a good choice when you are visiting Sydney CBD.

About Novotel Sydney City Centre

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Sydney City Centre is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Sydney City Centre.

All facilities in Novotel Sydney City Centre

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

In-room Facilities

Accommodation Policy & General Information in Novotel Sydney City Centre

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Number of floors in Novotel Sydney City Centre	22
Another facilities in Novotel Sydney City Centre	Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Novotel Sydney City Centre

What are available facilities at Novotel Sydney City Centre?

There are top facilites at Novotel Sydney City Centre such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Novotel Sydney City Centre?

Check-in time at Novotel Sydney City Centre is staring from From 14:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Novotel Sydney City Centre?

Novotel Sydney City Centre is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Novotel Sydney City Centre have?

Novotel Sydney City Centre has 22 floors.

Does Novotel Sydney City Centre provide parking?

Yes, Novotel Sydney City Centre provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Novotel Sydney City Centre

Overall Ratings & Reviews Novotel Sydney City Centre

Traveloka (50)

Other sources (341)

8.4

Very Good

From 341 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Novotel Sydney City Centre

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Top reviews

Kapil

Leisure Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very small room for 2 double beds Stinky smell in rooms Staff come for room service but never change bed sheets and we stayed there for 4 nights AVERAGE STAY THERE - Could have been better Not worth $680 per night which we paid Its worth only $150 per night room

Noel

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice clean room with a good balcony view

Weiting

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Waited over an hour to access the room due to all three lift outage and a dead room-lock battery. Despite requesting assistance, no one came to fix the issue in an hour. The room was not clean. There was an obvious stain on the bed sheet that appeared to be blood, and the shower floor was dirty. In one of the rooms, the air conditioner was not working. When I asked the front desk to fix it, the control panel was found coming off the wall with the wires not even connected, which explained why it was not functioning. The lift was also in very poor condition; at times it did not stop at the selected floor even though the floor indicator lit up after tapping the room key.

Michael

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

DIMITRIOS

Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Clean room. Great staff! Exceptional service Modern. Definitely cannot fault this hotel

Renae L

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Close to Wynyard. Very clean room and attentive staff. Helpful with keeping bags after check out.

Surendran

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great stay. Staff were fantastic. Rooms were serviced daily. Solid Gym.

Rachel

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

yes

Erick

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Two of us in room two night. One hand towel each night even after requesting an additional towel. Service in restaurant for dinner was non chalant. Room itself was good front desk staff interested and responsive.

Corrie

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

A bit dated and small

Craig

Business

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly and accommodating staff all throughout the property.

Troy

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

breakfast was great

tom

Leisure

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

I paid almost $400 per night. The room was worth half that. Really basic. Looking right into a gloomy carpark with scaffolding. Small shower with water fluctuating from cool to scalding and flooding the floor. Great bags of laundry and rubbish were still up and down the corridor at 5pm.

Ronald David

Leisure with Friends

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff, breakfast daily

Alyssa

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean, modern, and very comfortable! The bed was super comfy and i enjoyed all the amenities in the room. The feomt desk staff was also lovely and very accommodating. I hope to stay here again the next time I'm in Sydney!

Gunther

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great location and great team

Reene

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The room and the staff were great! However the room service for the price was very bad

Joanne

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Our room was wonderful. Very comfortable.

Lorry

Business

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Nice room, very clean

Shawn

Friends and Family

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Everything was great! One staff person helped my kid, who doesn’t like elevators, up to our floor. We appreciated this!

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Disclaimer

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