What do past guests say about Novotel Sydney City Centre?

Novotel Sydney City Centre is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Novotel Sydney City Centre

Name: Novotel Sydney City Centre
Address: 7 to 9 York Street, Sydney CBD, Sydney, New South Wales, Australia, 2000, 7 to 9 York Street, New South Wales, 2000, Australia
Rating: 8.4

Hotels

8.4

/10

Very Good

391 reviews

What Guests Say About Their Stay

Riana S. S.

9.7

/ 10

The hotel room is neat and clean, the staff is very friendly, very helpful and efficient, the hotel is very strategically located next to Wynyard train station and the road to the city center or QVB shopping, Chinatown can be walked if you want to save on tram fares, so it is a favorite hotel to stay in every time you go to Sydney.

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Paula J. N.

9.7

/ 10

I loved everything about this hotel! Warmth of the staff, accessibility to everywhere you want to go and the price isn’t that bad considering it’s located at the heart of Sydney CBD! I definitely am checking in here again when I’m back in Sydney! ☺️

Elizabeth

10.0

/ 10

Renovated room, tasty breakfast, great location and easy access to tourist attractions!

Amanda

10.0

/ 10

Hotel pristine staff amazing great location walking distance to transit amazing trains bus services. Breakfast could be more hotter it was warmish for the price but great selection.

Michael

10.0

/ 10

The Staff are what make this hotel stand out to me and my wife. The staff at this hotel care for their customers and are very alert to their customers every need. Case in point, our Luggage was lost/delayed when we arrived in Sydney. We explained our situation to the hotel front staff and they were amazing. They went above and beyond what I would typically see and or expect from counter staff/management. They called multiple times, on their own time, the airport baggage company responsible for our luggage. If the staff saw my wife and I in the reception area they would always update us on the status of our luggage, good or bad. All of the staff we dealt with, both night staff and morning staff were amazing. Accor, your training/hiring of exceptional staff have won me over. I Highly recommend anyone stay at this fantastic service hotel!!!

In the Area

See Map

7 to 9 York Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Novotel Sydney City Centre is a good choice when you are visiting Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Novotel Sydney City Centre

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What's around Novotel Sydney City Centre

7 to 9 York Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

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Discover More About Novotel Sydney City Centre

Location

Staying at Novotel Sydney City Centre is a good choice when you are visiting Sydney CBD.

About Novotel Sydney City Centre

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Sydney City Centre is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Sydney City Centre.

All facilities in Novotel Sydney City Centre

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

In-room Facilities

Accommodation Policy & General Information in Novotel Sydney City Centre

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Number of floors in Novotel Sydney City Centre	22
Another facilities in Novotel Sydney City Centre	Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Novotel Sydney City Centre

What are available facilities at Novotel Sydney City Centre?

There are top facilites at Novotel Sydney City Centre such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Sydney City Centre?

The standard check-in time at Novotel Sydney City Centre is starting from From 14:00 while the latest check-out time is at Before 11:00

What is the star rating of Novotel Sydney City Centre?

Novotel Sydney City Centre is a 4.0-star hotel.

How many floors does Novotel Sydney City Centre have?

Novotel Sydney City Centre has 22 floors.

Does Novotel Sydney City Centre provide parking?

Yes, Novotel Sydney City Centre provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Novotel Sydney City Centre

Overall Ratings & Reviews Novotel Sydney City Centre

Traveloka (50)

Other sources (341)

8.4

Very Good

From 341 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Novotel Sydney City Centre

Number of reviews per page

Top reviews

Lina

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Room very clean Very nice staff Sam

Paul

Business

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Self Check in feels lack lustre, Room walls allow noise - we had people making noise until 3am Uncomfortable bed and pillows Arrived to cafe at 6.23 and was turned away by rude staff to grab coffee - it's not hard to be pleasant.

Janet

with Partner

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Clean & comfortable

Kerry

Business

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room was excellent

Suzanne

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was very clean and well presented

vijay

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location. Fantastic room. Friendly staff.

Anthony

Leisure with Children

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room was spotless and staff were helpful

Chris David Allen

Leisure

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and made up daily.

Matthew

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great

Pamela

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and staff were courteous and helpful

Elizabeth

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Renovated room, tasty breakfast, great location and easy access to tourist attractions!

Brett

Business and Leisure with Partner

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was ok - stains on floor, shower didn’t drain properly, massive leak through window. Jessica at reception was wonderful - turned a 2 star rating into a 4 star rating. Other staff at reception and restaurant were very amenable also.

Susan

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Convenient, clean, comfy

Amanda

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Hotel pristine staff amazing great location walking distance to transit amazing trains bus services. Breakfast could be more hotter it was warmish for the price but great selection.

John

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

All good.

vernon

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Yes very good

Kapil

Leisure Family

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very small room for 2 double beds Stinky smell in rooms Staff come for room service but never change bed sheets and we stayed there for 4 nights AVERAGE STAY THERE - Could have been better Not worth $680 per night which we paid Its worth only $150 per night room

Noel

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Nice clean room with a good balcony view

Weiting

2.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Waited over an hour to access the room due to all three lift outage and a dead room-lock battery. Despite requesting assistance, no one came to fix the issue in an hour. The room was not clean. There was an obvious stain on the bed sheet that appeared to be blood, and the shower floor was dirty. In one of the rooms, the air conditioner was not working. When I asked the front desk to fix it, the control panel was found coming off the wall with the wires not even connected, which explained why it was not functioning. The lift was also in very poor condition; at times it did not stop at the selected floor even though the floor indicator lit up after tapping the room key.

Michael

Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.