Novotel Surfers Paradise

Hotels
7.8
/10
Pleasant
1,191 reviews

What Guests Say About Their Stay

Guest
9.7
/ 10
Comfortable and satisfying service. And very helpful personnel at the front desk and consierge
See original
Leanne
10.0
/ 10
Good location,room was clean and beds were comfortable. Would stay here again
Kirsty Cherie
10.0
/ 10
Slightly outdated and doing exterior renos, but room was clean and comfortable. The staff were lovely and welcoming. Would stay there again
Julie
10.0
/ 10
Great stay. The staff were so friendly and professional. Buffet breakfast was a disappointment but not important enough to rate you down. We were upgraded to a bigger room on arrival, which was fantastic and unexpected. Will definitely stay again
In the Area
See Map
Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Discover More About Novotel Surfers Paradise

Location


Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise.

About Novotel Surfers Paradise

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Surfers Paradise is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Surfers Paradise.

All facilities in Novotel Surfers Paradise

Others Novotel Surfers Paradise
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel Surfers Paradise

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Surfers Paradise
36
Another facilities in Novotel Surfers Paradise
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Novotel Surfers Paradise

What are available facilities at Novotel Surfers Paradise?
There are top facilites at Novotel Surfers Paradise such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Surfers Paradise?
The standard check-in time at Novotel Surfers Paradise is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Novotel Surfers Paradise?
Novotel Surfers Paradise is a 4.0-star hotel.
How many floors does Novotel Surfers Paradise have?
Novotel Surfers Paradise has 36 floors.
Does Novotel Surfers Paradise provide parking?
Yes, Novotel Surfers Paradise provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Surfers Paradise

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (62)
Other sources (1,129)
7.8
Pleasant
From 1,129 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Falak
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thankyou so much for the such beautiful stay and serives from your team
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location! Our room upgrade was such a beautiful surprise - the view was just amazing! Close to everything. Shops next door. Lovely buffet breakfast. A few mins from the beach. Very clean. Staff were always so friendly & willing to assist. Overall fantastic service, with a smile! Can’t wait to return when the pool has been fully renovated. Thank you for the wonderful complimentary champagne, cheese platter and cake for my partners 50th Birthday surprise holiday! We had a great time & loved our stay ♥️
Read More
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Tania
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view, friendly staff and amazing buffet breakfast
Lilly
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were nice , nice hotel
Shane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Eva
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful view, close to the beach, shops and restaurants.
Thomas William
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool Was closed, lots of noisy drilling and they are spray painting the hotel, so workers up and down past your room windows. Slightly dissatisfied as there were no mentions of working being carried out prior to booking.
J
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When I arrived to check in I was asked too Many personal questions from the staff member. Not professional
Sundeep
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Facilities within the hotel wer bad. Broken telephone, shower screen broken, clothes line stuck. No parking, expensive offer by the hotel.
Glenn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, close to everything. Clean
Cole
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

close to Beach and Shopping facilities
MARK
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, awesome breakfast buffet, we had no real issues. The room needed dusting and the windows and mirrors needed a decent wipe but otherwise no complaints. Would come back again after the renovations are completed.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location,room was clean and beds were comfortable. Would stay here again
Brendan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely staff
Hiroyuki
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely accommodation!
Kirsty Cherie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Slightly outdated and doing exterior renos, but room was clean and comfortable. The staff were lovely and welcoming. Would stay there again
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay. The staff were so friendly and professional. Buffet breakfast was a disappointment but not important enough to rate you down. We were upgraded to a bigger room on arrival, which was fantastic and unexpected. Will definitely stay again
Scott
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very last minute booking for business but was impressed by the hotel. Great location and value for money.
Kirsten
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The cleanliness could have been a lot better
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Surfers Paradise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (62)
Other sources (1,129)
7.8
Pleasant
From 1,129 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Falak
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thankyou so much for the such beautiful stay and serives from your team
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location! Our room upgrade was such a beautiful surprise - the view was just amazing! Close to everything. Shops next door. Lovely buffet breakfast. A few mins from the beach. Very clean. Staff were always so friendly & willing to assist. Overall fantastic service, with a smile! Can’t wait to return when the pool has been fully renovated. Thank you for the wonderful complimentary champagne, cheese platter and cake for my partners 50th Birthday surprise holiday! We had a great time & loved our stay ♥️
Read More
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Tania
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great view, friendly staff and amazing buffet breakfast
Lilly
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were nice , nice hotel
Shane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Eva
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful view, close to the beach, shops and restaurants.
Thomas William
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool Was closed, lots of noisy drilling and they are spray painting the hotel, so workers up and down past your room windows. Slightly dissatisfied as there were no mentions of working being carried out prior to booking.
J
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When I arrived to check in I was asked too Many personal questions from the staff member. Not professional
Sundeep
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Facilities within the hotel wer bad. Broken telephone, shower screen broken, clothes line stuck. No parking, expensive offer by the hotel.
Glenn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, close to everything. Clean
Cole
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

close to Beach and Shopping facilities
MARK
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, awesome breakfast buffet, we had no real issues. The room needed dusting and the windows and mirrors needed a decent wipe but otherwise no complaints. Would come back again after the renovations are completed.
Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location,room was clean and beds were comfortable. Would stay here again
Brendan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely staff
Hiroyuki
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely accommodation!
Kirsty Cherie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Slightly outdated and doing exterior renos, but room was clean and comfortable. The staff were lovely and welcoming. Would stay there again
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay. The staff were so friendly and professional. Buffet breakfast was a disappointment but not important enough to rate you down. We were upgraded to a bigger room on arrival, which was fantastic and unexpected. Will definitely stay again
Scott
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very last minute booking for business but was impressed by the hotel. Great location and value for money.
Kirsten
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The cleanliness could have been a lot better
Number of reviews per page
20
40