Oaks Mackay Rivermarque Hotel

Hotels
8.2
/10
Very Good
515 reviews

What Guests Say About Their Stay

Ben
10.0
/ 10
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
David
10.0
/ 10
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Tim
10.0
/ 10
Nice quiet rooms, helpful receptionist and could walk to everything we needed
In the Area
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55-63 River Street, Mackay, Queensland, Australia, 4740

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Oaks Mackay Rivermarque Hotel is a hotel in a good neighborhood, which is located at Mackay.
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55-63 River Street, Mackay, Queensland, Australia, 4740
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Location


Oaks Mackay Rivermarque Hotel is a hotel in a good neighborhood, which is located at Mackay.

About Oaks Mackay Rivermarque Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Oaks Mackay Rivermarque Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Oaks Mackay Rivermarque Hotel.

All facilities in Oaks Mackay Rivermarque Hotel

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Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Express check-out
  • Front desk
  • Tours

Food and Drinks

  • Breakfast
  • Bar

Things to Do

  • Hot tub
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • Parking (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Oaks Mackay Rivermarque Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 6 AM - 10:30 PM. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 22:30
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 22:30 - Before 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oaks Mackay Rivermarque Hotel
70
Number of floors in Oaks Mackay Rivermarque Hotel
9
Another facilities in Oaks Mackay Rivermarque Hotel
Others, Smoke-free area, Coffee shop, Laundry service, Express check-out

Frequently asked question in Oaks Mackay Rivermarque Hotel

What are available facilities at Oaks Mackay Rivermarque Hotel?
There are top facilites at Oaks Mackay Rivermarque Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Mackay Rivermarque Hotel?
The standard check-in time at Oaks Mackay Rivermarque Hotel is starting from 14:00 - 22:30 while the latest check-out time is at Before 10:00
Does Oaks Mackay Rivermarque Hotel provide breakfast?
Yes, Oaks Mackay Rivermarque Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Oaks Mackay Rivermarque Hotel

8.2
Very Good
From 515 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Oaks Mackay Rivermarque Hotel

Number of reviews per page
20
40
Top reviews
Kylie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unit was a bit run down, traffic noise was an issue too.
Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Love this place!
Drew
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great stay
Paula
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Oaks was conveniently located and comfortable.
Ben
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
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brian
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

ok
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Andrew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Car park is very difficult to work out where you can park.
Andrew
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Always good to stay at the Oaks.
Kiri
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
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Tim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice quiet rooms, helpful receptionist and could walk to everything we needed
Malcolm
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great staff that are willing to help as needed. The facility is in need of an overhaul but the location is great, easy walk to either Canelands shopping centre or MacKay CBD. The secure parking was great. We would definitely stay in the location again with three other hotels to compare prices with, River Oaks is worth a look if staying in MacKay.
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Beverley
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Breakfast included was amazing at cafe
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Decent parking, ice and close to shopping and very accommodating to a late check in.
Tracey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall experience was disappointing. No wifi given apparent overuse by guests. Tried to phone reception, but phone had no dial tone. TV had limited usage in view of no wifi. Good breakfast and clean room.
shane
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Location and frie staff
Amy
icon-Leisure
Leisure
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Staff were lovely, but rooms were super smelly (like a mouldy smell). Friends in another room had the same experience.
Derek
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

While the staff were friendly and very helpful they were let down by the facilities. We had a standard room so don’t expect the world but in a twin room there were only 4 coat hangers and 2 small bedside draws. No other draws or storage. A microwave wave is provided but no cutlery, plates or bowels so unless you can heat in a cup and eat with your fingers - good luck. The internet was nonexistent. Able to connect in the hallway but lost connection on entering the room. Able to get a perfect connection while out walking one street over though! Somewhat disappointing I must say.
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Abel
icon-Business
Business
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Great for a longer work trip, will see me again.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.