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Oaks Mackay Rivermarque Hotel
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Oaks Mackay Rivermarque Hotel
Hotels
8.2
/10
Very Good
515 reviews
What Guests Say About Their Stay
Ben
10.0
/ 10
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
David
10.0
/ 10
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Tim
10.0
/ 10
Nice quiet rooms, helpful receptionist and could walk to everything we needed
In the Area
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55-63 River Street, Mackay, Queensland, Australia, 4740
Main Facilities
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Restaurant
Swimming Pool
WiFi
Elevator
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Available Room Types in Oaks Mackay Rivermarque Hotel
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Per room per night (excl. taxes & fees)
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What's around Oaks Mackay Rivermarque Hotel
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55-63 River Street, Mackay, Queensland, Australia, 4740
Discover More About Oaks Mackay Rivermarque Hotel
Location
Oaks Mackay Rivermarque Hotel is a hotel in a good neighborhood, which is located at Mackay.
About Oaks Mackay Rivermarque Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Oaks Mackay Rivermarque Hotel exclusively for you.
Get precious and unforgettable moment during your stay at Oaks Mackay Rivermarque Hotel.
All facilities in Oaks Mackay Rivermarque Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Express check-out
- Front desk
- Tours
Food and Drinks
- Breakfast
- Bar
Things to Do
- Hot tub
- Outdoor pool
Connectivity
- Free WiFi
General
- Parking (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Oaks Mackay Rivermarque Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
- Secured self parking fee: AUD 5.00 per day
- Crib (infant bed) fee: AUD 20 per night
- Rollaway bed fee: AUD 59.0 per night
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 6 AM - 10:30 PM. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 22:30
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 22:30 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Oaks Mackay Rivermarque Hotel | 70 |
Number of floors in Oaks Mackay Rivermarque Hotel | 9 |
Another facilities in Oaks Mackay Rivermarque Hotel | Others, Smoke-free area, Coffee shop, Laundry service, Express check-out |
Frequently asked question in Oaks Mackay Rivermarque Hotel
What are available facilities at Oaks Mackay Rivermarque Hotel?
There are top facilites at Oaks Mackay Rivermarque Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Mackay Rivermarque Hotel?
The standard check-in time at Oaks Mackay Rivermarque Hotel is starting from 14:00 - 22:30 while the latest check-out time is at Before 10:00
Does Oaks Mackay Rivermarque Hotel provide breakfast?
Yes, Oaks Mackay Rivermarque Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oaks Mackay Rivermarque Hotel?
Oaks Mackay Rivermarque Hotel is a 4.0-star hotel.
How many floors does Oaks Mackay Rivermarque Hotel have?
Oaks Mackay Rivermarque Hotel has 9 floors.
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More Reviews from Other Guests in Oaks Mackay Rivermarque Hotel
Other sources (515)
8.2
Very Good
From 515 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
8.6
Service and Facilites
8.4
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Traveler Reviews Oaks Mackay Rivermarque Hotel
Number of reviews per page
20
40
Top reviews
Amanda
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Kylie
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Unit was a bit run down, traffic noise was an issue too.
Renee
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Love this place!
Drew
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great stay
Paula
Leisure Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The Oaks was conveniently located and comfortable.
Ben
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
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brian
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
ok
David
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Andrew
Leisure Family
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Margaret
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Car park is very difficult to work out where you can park.
Andrew
Business
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Always good to stay at the Oaks.
Kiri
6.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
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Tim
Leisure Family
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Malcolm
Business and Leisure Family
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Great staff that are willing to help as needed. The facility is in need of an overhaul but the location is great, easy walk to either Canelands shopping centre or MacKay CBD. The secure parking was great. We would definitely stay in the location again with three other hotels to compare prices with, River Oaks is worth a look if staying in MacKay.
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Beverley
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Breakfast included was amazing at cafe
Emma
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Decent parking, ice and close to shopping and very accommodating to a late check in.
Tracey
Leisure Family
6.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Overall experience was disappointing. No wifi given apparent overuse by guests. Tried to phone reception, but phone had no dial tone. TV had limited usage in view of no wifi. Good breakfast and clean room.
shane
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Location and frie staff
Amy
Leisure
4.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Staff were lovely, but rooms were super smelly (like a mouldy smell).
Friends in another room had the same experience.
Derek
Leisure Family
6.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
While the staff were friendly and very helpful they were let down by the facilities.
We had a standard room so don’t expect the world but in a twin room there were only 4 coat hangers and 2 small bedside draws. No other draws or storage.
A microwave wave is provided but no cutlery, plates or bowels so unless you can heat in a cup and eat with your fingers - good luck.
The internet was nonexistent. Able to connect in the hallway but lost connection on entering the room. Able to get a perfect connection while out walking one street over though!
Somewhat disappointing I must say.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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