Ultra Broadbeach

Room cleaniness and needs tlc as things need replacing ie loo roll holders.

Staff very nice, apartment clean, fabulous location a couple of minutes walk from each of the beach, Oasis and Pacific Fair. But very tired. Probably depends on your apartment and when/if it was updated…ours was tired; biggest pain was that our curtains didn’t work. You stay for a week you get enough towels/dishwashing/clothes washing powder etc for two days max. Why? As I said, hard to beat the spot and the staff always helpful.

Close to the beach

Room was great!! Good views! Great spot! Clean and tidy

The apartment was spacious, clean and in an amazing location.

Large comfortable apartment. Good pool. Very close to the beach and Pac Fair. Perfect week away with the family

The location is fantastic - across the road from the tram and pacific fair shopping centre. Close 5min walk to Oasis mall and amazing restaurants. The apartment itself was good layout of 2 bedrooms worked for us but wasn’t up to my standards of clean!

One elevator not working, parking confusing, room was perfect

Spacious apartment with nice ocean veiws

only 1 elevator working for nearly 4 mths. Huge delays waiting for only the 1 elevator. Construction and drill hammering all around. privacy poor around pool, couches old, uncomfortale and hard and some dirty pans left from previous people.

Tv did not work, followed instructions and it wouldn’t work. Toilet kept running after flushing, had to press down on toilet button to stop it flushing. Great bed. Never had to take out my own rubbish at end of stay. Great location. One lift worked. Noisy construction (not hotels fault).

Beautiful views, excellent location, light and airy, very spacious apartment with comfy bed. Where it fell below expectation was the dated decor, cleanliness - clumps of dust and a pill on the floor beside the bed, the hairdryer is ancient (best bring your own) and not enough towels provided.

Very nice view. Comfortable bed. Good facilities

PRICEY AND UNCOMFORTABLE!! so heres me thinking I'm going to spoil my mrs with a romantic kid free night away. Everything was going to plan arrived checked in the hotel is amazing absolutely breath taking.I walk her in our room my wife is in love with it all. We quickly get changed and go down to the spa. The spa is to die for so good.We get back up to our room to find a cockroach on our bed. Bedore i could take a photo it ran under the bed. I tried to chase it and when i looked under the bed omg theres dust that thick its nearly touching the bottom of the bed.So naturally my wife is now disgusted that theres cockroaches going to be crawling all over her and me while we are sleeping.The dining chairs are flaking that bad when you pull them out to sit on all the material is stuck to your hands to the point you need to wash them but your unable to use the chairs unless you enjoy having all that stuck to your hands. The shower definitely waant the best either water goes everywhere.My wifes already uncomfortable over the cockroaches and unable to rest properly and theres this massive rock hard bar right in the middle of the bed. My wife and i love to snuggle into one another this couldnt happen unless we were sunk in a massive hole on one side of the bed with my wife still on the bar.After a long uncomfortable sleepless night we check out and informed the staff who replied with "thankyou see you again" I replied "no you wont" Dont waste your money here theres better and cheaper

Great stay will definitely recommend

Nice property, great Ocean views, the apartment is starting to show wear and tear

Fantastic

Apartment was in a clean condition, showing its age a little in sime areas. Parking was easy and stress free. Noise was an issue as another building is being constructed in front if the Apartment and noise frim 7am woke us up each day. The welcome pack was a nice surprise. Local restaurants and shopping was great

My family and I had an amazing time. Our room was perfect with a lovely view of the beach. Soft beds and clean bathrooms. Great kitchen and utensils. We loved the gym and outdoor spa and pool. We stayed across the road from Pacific Fair which was very convenient. We would certainly come back. Thank you for the memories.

This property was not reflective of the advertised photos. In fact, as a far as I can tell, there was only one photo from the apartment used. The apartment was in a poor state with a decent amount of maintenance required. Stains on carpets, chipped walls, dirty toaster/appliances. Can only assume the high rating is for the location, which was ideal. The management of the building didn’t want to hear from us and am still waiting for …”the manager will give you a call when they are in”. We were on the 11th floor and they are building a new apartment building directly in front of Ultra. When we booked we were assured we would have an apartment on floors 20-30. This was a blatant lie. Any view less than 20 floors won’t have a direct view to the beach when the current construction is completed.