Divi Southwinds Beach Resort

No booking when we arrived, room dirty, staff rude. Expedia were even more dreadful

Clean room, very friendly staff, great swimming pools and in a brilliant location

All was very good

Room was ok but ice maker do not work, they tried to fix it all day but when we got back to the room at 5:30 Sunday their was no water supply to the room. We had to change rooms in a hurry in order meet our dinner reservation,the staff help move all food and clothes.

The rooms were amazing. The bedroom was separate from the kitchen and it had a family room with a TV. The room was spotless and the kitchen came with everything you would need to make meals. The Gap was walking distance with plenty of restaurants and entertainment. You had to cross a street for the beach. There was plenty of chairs. There are 3 pools and all well maintained. The restaurant on site was excellent. Everyone working here at Divi were pleasant and hospitable. I have no complaints. Will be coming back next year for sure.

Clean room, friendly staff and fantastic location.

Friendly and helpful staff, fantastic location for beach and St Lawrence Gap bars and Restaurants. Three pools, beautiful and well kept grounds with lovely folly features, fabulous beach bar. Large rooms with kitchenette and all appliances but a little dated, needs some Barbados colors !

Large hotel, Multiple pools, although off the beach there are beach chairs and a beach pool. The demographic here skews to the older side. My only knock on this place is check out is 10am even though the door in the room says 11am. They said someone would have mentioned it at check in when they called to see why we hadn’t check out yet. Great location.

Staff were very professional, friendly and helpful, especially Danica at the front desk. Our stay was too short to experience all they had to offer but the grounds and main pool were beautiful! We would definitely return! Only gave 4 stars as the rooms are dated (but very clean) and some housekeeping gaps

All of the above as well as the pool

Room good and staff good

It’s in the details from booking to check in to the room. Extending the booking by two days took weeks of back and forth calls consisting of conflicting information, un-responded to voicemails and emails, dropped calls, transferring back and forth between persons, wildly different pricing - finally on the 8th attempt and pleading for help I got through. The check in guy watched my wife get the trolley herself and rather than help us load it with our bags he suggested that we pack the trolley in a different way then walked off. He wasn’t rude and he thought he was helping but just didn’t realize that this was not real help. The cleaning service doesn’t make the bed. The thermostat didn’t work so the room was very hot. The breakfast was extremely expansive for something very basic. They ran out of beach towels one day etc etc. Everyone is pleasant and helpful otherwise, it’s just clear that it’s a three star type place.

Reception staff were very welcoming. The room was clean and the facilities were good. It was nice to have a quiet and more active pool and close access to the beach.

Hotel check in was quick & easy. There was no shower head in our room so Patrick went to get one & fitted it straight away. We asked for a mattress topper for the sofabed which was brought to us straight away & was very comfortable. Most staff are friendly & polite. Room was a great size with a separate bedroom, really comfortable huge bed, a full kitchen, fridge freezer with ice machine. Microwave, coffee maker. We cooked a full Christmas dinner for 7 people in the room & had everything we needed. Air con was great. Room was cleaned twice a week. Towels, toilet roll & bins changed daily. Hotel was very clean & had very well kept gardens. The gardeners were very friendly. Enjoyed playing mini golf on site. It was nice having security at both entrances to the property. Always found a parking space. WiFi was good most of the time. First time staying at Divi Southwinds & we’d happily stay there again. Fantastic location with The Gap on the doorstep - lots of eateries, souvenirs for sale, convenience stores. You don’t need a car here but we had one as we like to travel the island & visit friends & family. It was both my husbands & my birthday & we were gifted a bottle of bubbly each with champagne flutes & a piece of cake & a card. Absolutely lovely & we didn’t expect it, so that was a lovely touch. We were also given boxes of chocolates for Christmas. We ate at Pure Ocean restaurant on the beach. Seafood boil was lovely. Beach is beautiful with lots of sun loungers.

Love the location.

Nice clean room and courteous staff!

Very nice place and friendly staff.

This is a beautiful property with a wonderful beach. However the building is old. Elevator was down every day and you had to wait for beach towels. It is a great location if you arent picky about every detail.

the very first day after check in the central room ac unit blew out and tripped the electricity and there had wire fuse issues and attempted to replace the faulty u it and was unsuccessful throughout this i had to leave the room and went to aunts and came back later that evening and issues was still not resolve and was then provided a new room the later evening after losing almost an entire day. besides this the customer service was ok and room was fine along with the property grounds. i also assume there was no hot water because of the electricity issues that morning also.

It was good and comfortable. Friendly staff