What do past guests say about Monte Serrat Hotel?

Monte Serrat Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Monte Serrat Hotel

Name: Monte Serrat Hotel
Address: Rua Bittencourt, 130, Santos, State of São Paulo, Brazil, 11013-300, Rua Bittencourt, 130, State of São Paulo, 11013-300, Brazil
Rating: 7.6

Hotels

7.6

/10

Pleasant

402 reviews

What Guests Say About Their Stay

Margareth

10.0

/ 10

Foi boa, só se atende se vc irá de carro pois quem for usar transporte publico ou pegar carro de app vai gastar e perder tempo pq é distante da praia

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Heloisa

10.0

/ 10

Excelente, no centro próximo ao porto pra quem vai fazer cruzeiro , muito limpo , funcionários educados, bom atendimento, muito limpo e organizado, excelente café da manhã. Gostei muito

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Verified traveler

10.0

/ 10

Hotel muito bom, quarto grande, banheiro ótimo, tudo bem limpo, café da manhã muito bom também, garagem é gratuita , porém 15 minutos de carro até a praia, pessoal muito atencioso, no geral gostei muito, vale muito a pena.

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In the Area

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Rua Bittencourt, 130, Santos, State of São Paulo, Brazil, 11013-300

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Monte Serrat Hotel is located in area / city Santos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Monte Serrat Hotel Address: Map & Location

Rua Bittencourt, 130, Santos, State of São Paulo, Brazil, 11013-300

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Location

Monte Serrat Hotel is located in area / city Santos.

About Monte Serrat Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Monte Serrat Hotel.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Monte Serrat Hotel exclusively for you.

With all facilities offered, Monte Serrat Hotel is the right place to stay.

All facilities in Monte Serrat Hotel

Others

Hotel Services

Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Laundry service

Public Facilities

Others
Restaurant
Safety deposit box
Elevator

General

Banquet
Parking
Smoking area

Sports and Recreations

Game room
Billiard
Fitness center

Food and Drinks

Bar
Breakfast

Things to Do

Hot tub
Sauna

Business Facilities

Meeting rooms
Business center

Connectivity

Free WiFi

Accommodation Policy & General Information in Monte Serrat Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 12:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 12:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Monte Serrat Hotel	92
Another facilities in Monte Serrat Hotel	Luggage storage, Porter, Multilingual staff, 24-hour Receptionist, Laundry service

Frequently asked question in Monte Serrat Hotel

What are available facilities at Monte Serrat Hotel?

There are top facilites at Monte Serrat Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Monte Serrat Hotel?

Check-in time at Monte Serrat Hotel is staring from 14:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Monte Serrat Hotel provide breakfast?

Yes, Monte Serrat Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Monte Serrat Hotel?

Monte Serrat Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Monte Serrat Hotel?

Monte Serrat Hotel has 92 rooms in total.

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More Reviews from Other Guests in Monte Serrat Hotel

Overall Ratings & Reviews Monte Serrat Hotel

Other sources (402)

7.6

Pleasant

From 402 reviews

Cleanliness

7.6

Room Comfort

7.4

Location

5.2

Service and Facilites

8.0

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Traveler Reviews Monte Serrat Hotel

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Top reviews

Lorena

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

The experience in this place was amazing.

George

2.0

/10

Reviewed 456 week(s) ago

Expedia Group verified review

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

Wagner

4.0

/10

Reviewed 578 week(s) ago

Hotels.com verified review

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

Diego

6.0

/10

Reviewed 591 week(s) ago

Expedia Group verified review

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

JOSE ROBERTO GONZAGA

Business

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Muito bom, custo/ benefício

Leonardo jose

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Maravilhosa

Daniela

Friends and Family

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

foi uma noite apenas com ótimo atendimento.

Roberto

Business

6.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Boa cafe manha razoavel e jantar também.

Daniel

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Muito confortável

ALEKSANDRO

6.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Barulho nos corredores

SUELEN

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Quartos e roupas de cama limpos, porém, cheirava mofo, o que me incomodou um pouco. Café da manhã simples, mas agradável. Para descansar de uma viagem, um bom custo/beneficio.

ALEKSANDRO

6.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Infelizmente o barulho das camareiras batendo as portas, conversas altas, etc. Se um hospode tem objetivos de descansar nao consegue.

Kuya

6.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.

silvana

Friends and Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Muito bom cafe da manha atendimento conforto indico Muito bom

Verified traveler

Friends and Family

6.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Não gostei da limpeza (até barata tinha no meu quarto) mobiliario velho, banheiro com vazamento da água do box. Não recomendo. Prestadores de serviços fracos e não atenderam nossas solicitacoes. Péssimas instalacoes. NUNCA MAIS.

Weverton M

8.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Ótimo hotel para passar a noite antes do embarque no cruzeiro.

Fabiano

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Local tranquilo e muito limpo.

ALEKSANDRO

Business

6.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

muito barulho no andar onde fica as camareiras, conversas altas e batidas de portas estupidas.

Margareth

Friends and Family

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Foi boa, só se atende se vc irá de carro pois quem for usar transporte publico ou pegar carro de app vai gastar e perder tempo pq é distante da praia

Heloisa

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Excelente, no centro próximo ao porto pra quem vai fazer cruzeiro , muito limpo , funcionários educados, bom atendimento, muito limpo e organizado, excelente café da manhã. Gostei muito

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