Serrazul Hotel Distributed by Intercity

Hotels
9.2
/10
Exceptional
851 reviews

What Guests Say About Their Stay

Letícia
10.0
/ 10
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
Eduardo
10.0
/ 10
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
10.0
/ 10
Everything was great. Just noisy because of their construction but the hotel is great!
In the Area
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Rua Garibaldi, 152, Centro, Gramado, Rio Grande do Sul, Brazil, 95670-000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Serrazul Hotel Distributed by Intercity is located in area / city Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Serrazul Hotel Distributed by Intercity

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Rua Garibaldi, 152, Centro, Gramado, Rio Grande do Sul, Brazil, 95670-000
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Discover More About Serrazul Hotel Distributed by Intercity

Location


Serrazul Hotel Distributed by Intercity is located in area / city Gramado.

About Serrazul Hotel Distributed by Intercity

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serrazul Hotel Distributed by Intercity exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Serrazul Hotel Distributed by Intercity.

All facilities in Serrazul Hotel Distributed by Intercity

Others Serrazul Hotel  Distributed by Intercity
Others

Things to Do

  • Indoor pool
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Babysitting & childcare (surcharge)
  • Kids club

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Business Facilities

  • Conference center

Accommodation Policy & General Information in Serrazul Hotel Distributed by Intercity

Important Note
  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Orange mobile app before check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serrazul Hotel Distributed by Intercity
152
Number of floors in Serrazul Hotel Distributed by Intercity
3
Another facilities in Serrazul Hotel Distributed by Intercity
Indoor pool, Garden, Sauna, Steam room, Pool sun loungers

Frequently asked question in Serrazul Hotel Distributed by Intercity

What are available facilities at Serrazul Hotel Distributed by Intercity?
There are top facilites at Serrazul Hotel Distributed by Intercity such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serrazul Hotel Distributed by Intercity?
The standard check-in time at Serrazul Hotel Distributed by Intercity is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serrazul Hotel Distributed by Intercity provide breakfast?
Yes, Serrazul Hotel Distributed by Intercity provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Serrazul Hotel Distributed by Intercity

9.2
Exceptional
From 851 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

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Traveler Reviews Serrazul Hotel Distributed by Intercity

Number of reviews per page
20
40
Top reviews
Henrique
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location and excellent staff
Letícia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
marcus
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent, modern
Eduardo
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Everything was great. Just noisy because of their construction but the hotel is great!
Cristine
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Andrea Luciana
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Excellent place to stay
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great location and wonderful service.
Carlos
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Andre
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

I recommend. Strong points: breakfast and staff.
Ana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
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Wilson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Excelente!
Diego
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Gustavo
8.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

The hotel need to be renovated, especially the rooms, it’s not functional anymore.
Rose Anne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel super charmoso, com um excelente atendimento, café da manhã maravilhoso e localização perfeita próxima a rua coberta. Fazia tudo a pé. Amei
Dante
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

E estadia estadia melhor se a água da piscina estuvesse mais quente, já não é a primeira vez que reclamo disso, eles precisam rever suas políticas de cuidados com a temperatura da água, o pior é que a primeira vez que reclamei da temperatura da água, veio um rapaz da manutenção todo arrogante falando que a temperatura estava correta, sendo que sempre estou no hotel com minha família e sei como tem é mais quente do que estava! O hotel poderia treinar melhor seus funcionários, para cumprir as regras e serem mais educados com os hóspedes!
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Jefferson
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel excelente, no centro de gramado. Os quartos precisam de retrofit pois já demonstram ser antigos, mas nada que atrapalhe a ótima estadia e aconchego da acomodação.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel bem localizado, com um café da manhã muito bom. Quarto espaçoso e limpo. Bom custo benefício.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.