Heritage Suites

Hotels
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9.5
/10
Exceptional
317 reviews

What Guests Say About Their Stay

Sarah

10.0
/ 10
I spent a lovely week at the Heritage Suite Hotel in Siem Reap. The staff were very friendly, helpful and welcoming. Nothing was too much trouble. Our room was very comfortable and clean. The pool and pool area was always clean and the pool very welcoming on the hot days. I would highly recommend it.

Monida

10.0
/ 10
Location near restaurants. Room spacious with extra outdoor space. Staff very courteous and helpful. Services efficient when requested. Breakfast buffet minimal but a la carte is good.

Marc

10.0
/ 10
The hotel team were wonderful and made you feel very welcomed. The lady at breakfast was very attentive and did a super job looking after our needs. We were up early on day 1 to Angkor Wat so they put us together a breakfast picnic. Such a wonderful gesture. The room and private pool could do with updating to make this a true 5 star room. Close to the city and safe quiet area.
In the Area
See Map
Wat Polanka, Heritage Road, Slokram Village, Krong Siem Reap, Siem Reap, Cambodia, 93101

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Heritage Suites is located in area / city Krong Siem Reap. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Heritage Suites Address: Map & Location

Wat Polanka, Heritage Road, Slokram Village, Krong Siem Reap, Siem Reap, Cambodia, 93101
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Lobby Heritage Suites
Exterior 2 Heritage Suites

Discover More About Heritage Suites

Location


Heritage Suites is located in area / city Krong Siem Reap.

About Heritage Suites

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Heritage Suites.

Heritage Suites is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Heritage Suites provides a pleasant accommodation for your stay.

From business event to corporate gathering, Heritage Suites provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Heritage Suites, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Heritage Suites is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Heritage Suites exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Heritage Suites is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Heritage Suites.

All facilities in Heritage Suites

Bar, Cafe and Lounge Heritage Suites
Bar, Cafe and Lounge
Swimming Pool Heritage Suites
Swimming Pool
Lobby Heritage Suites
Lobby
Accommodation Services Heritage Suites
Accommodation Services
Exterior Heritage Suites
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Things to Do

  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Outdoor saltwater pool
  • Spa
  • Hot tub
  • Steam room

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Heritage Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

Children 0-3 years old can stay for free up to 1 child when utilizing existing bed with parents or a baby cot (subject to availability), inclusive of daily breakfast. Children 4-11 years old will be charged USD25 per person per night (inclusive of daily breakfast) and children 11+ years old will be charged USD50 per person per night (inclusive of daily breakfast) when utilizing existing bed with parents or Extra bed and will be payable at the hotel. // Mandatory New Year Eve's Gala Dinner on 31 December at USD120 per adult and USD60 per child will be charged on spot.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heritage Suites
26
Number of floors in Heritage Suites
2
Another facilities in Heritage Suites
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Heritage Suites

What are available facilities at Heritage Suites?
There are top facilites at Heritage Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Heritage Suites?
Check-in time at Heritage Suites is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Heritage Suites provide breakfast?
Yes, Heritage Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Heritage Suites?
Heritage Suites is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Heritage Suites have?
Heritage Suites has 2 floors.
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More Reviews from Other Guests in Heritage Suites

Overall Ratings & Reviews Heritage Suites

Traveloka (2)
Other sources (315)
9.6
Exceptional
From 315 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Heritage Suites

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I spent a lovely week at the Heritage Suite Hotel in Siem Reap. The staff were very friendly, helpful and welcoming. Nothing was too much trouble. Our room was very comfortable and clean. The pool and pool area was always clean and the pool very welcoming on the hot days. I would highly recommend it.
Monida
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Location near restaurants. Room spacious with extra outdoor space. Staff very courteous and helpful. Services efficient when requested. Breakfast buffet minimal but a la carte is good.
Marc
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel team were wonderful and made you feel very welcomed. The lady at breakfast was very attentive and did a super job looking after our needs. We were up early on day 1 to Angkor Wat so they put us together a breakfast picnic. Such a wonderful gesture. The room and private pool could do with updating to make this a true 5 star room. Close to the city and safe quiet area.
Read More
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing place and they gave us gifts every day if the stay which was incredible adorable. Staff were amazing and very nice. Mis Tola, Mis Samnang and mis Sinar treated us like royalty and made the stay very warm and comfortable.
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was absolutely amazing in the staff. We’re incredible! We’ll go back for sure! Anybody going to Cambodia should stay here!
Ender
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a wonderful stay at heritage. The property is beautiful, the service is excellent, and the spa and restaurant are both quality.
Melissa
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wonderful room and attentive staff!
Geoffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
yong
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and spacious Great staff
Hafiz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Read More
grazyna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
Read More
Xavier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Rosario A A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great service, good food, spacious clean suites. Highly recommend this hotel.
Rosario A A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Exemplary service, great location, friendly staff. I highly recommend this hotel
Kariel
icon-with Partner
with Partner
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Read More
xinmei
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Read More
Ana Paula
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
Number of reviews per page
20
40

Ready to make up your mind?

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Swimming Pool 4 Heritage Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Heritage Suites

Traveloka (2)
Other sources (315)
9.6
Exceptional
From 315 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heritage Suites

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I spent a lovely week at the Heritage Suite Hotel in Siem Reap. The staff were very friendly, helpful and welcoming. Nothing was too much trouble. Our room was very comfortable and clean. The pool and pool area was always clean and the pool very welcoming on the hot days. I would highly recommend it.
Monida
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Location near restaurants. Room spacious with extra outdoor space. Staff very courteous and helpful. Services efficient when requested. Breakfast buffet minimal but a la carte is good.
Marc
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel team were wonderful and made you feel very welcomed. The lady at breakfast was very attentive and did a super job looking after our needs. We were up early on day 1 to Angkor Wat so they put us together a breakfast picnic. Such a wonderful gesture. The room and private pool could do with updating to make this a true 5 star room. Close to the city and safe quiet area.
Read More
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing place and they gave us gifts every day if the stay which was incredible adorable. Staff were amazing and very nice. Mis Tola, Mis Samnang and mis Sinar treated us like royalty and made the stay very warm and comfortable.
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was absolutely amazing in the staff. We’re incredible! We’ll go back for sure! Anybody going to Cambodia should stay here!
Ender
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a wonderful stay at heritage. The property is beautiful, the service is excellent, and the spa and restaurant are both quality.
Melissa
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wonderful room and attentive staff!
Geoffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
yong
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very clean and spacious Great staff
Hafiz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Read More
grazyna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
Read More
Xavier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Rosario A A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great service, good food, spacious clean suites. Highly recommend this hotel.
Rosario A A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Exemplary service, great location, friendly staff. I highly recommend this hotel
Kariel
icon-with Partner
with Partner
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Read More
xinmei
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Read More
Ana Paula
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
Number of reviews per page
20
40