Sensory Park Urban Hotel

Hotels
9.0
/10
Exceptional
51 reviews

What Guests Say About Their Stay

Angela
10.0
/ 10
Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.
Verified traveler
10.0
/ 10
Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm. Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
Verified traveler
10.0
/ 10
The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
In the Area
See Map
No.32 , Samdach Louis Em St. (282), Boeung Keng Kang 1, Boeung Keng Kang, Boeng Keng Kang Muoy, Chamkar Mon, Phnom Penh, Cambodia, 12302

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sensory Park Urban Hotel is located in area / city Boeng Keng Kang Muoy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sensory Park Urban Hotel

No.32 , Samdach Louis Em St. (282), Boeung Keng Kang 1, Boeung Keng Kang, Boeng Keng Kang Muoy, Chamkar Mon, Phnom Penh, Cambodia, 12302
Discover More Places
Lobby Sensory Park Urban Hotel
Exterior 2 Sensory Park Urban Hotel

Discover More About Sensory Park Urban Hotel

Location


Sensory Park Urban Hotel is located in area / city Boeng Keng Kang Muoy.

About Sensory Park Urban Hotel

Sensory Park Urban Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Sensory Park Urban Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Sensory Park Urban Hotel provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Sensory Park Urban Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Sensory Park Urban Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sensory Park Urban Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sensory Park Urban Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sensory Park Urban Hotel is the right place to stay.

All facilities in Sensory Park Urban Hotel

Bar, Cafe and Lounge Sensory Park Urban Hotel
Bar, Cafe and Lounge
Common Space Sensory Park Urban Hotel
Common Space
Lobby Sensory Park Urban Hotel
Lobby
Accommodation Services Sensory Park Urban Hotel
Accommodation Services
Exterior Sensory Park Urban Hotel
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snacks

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Sauna
  • Steam room

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sensory Park Urban Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sensory Park Urban Hotel
78
Number of floors in Sensory Park Urban Hotel
18
Another facilities in Sensory Park Urban Hotel
Restaurant with AC, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in Sensory Park Urban Hotel

What are available facilities at Sensory Park Urban Hotel?
There are top facilites at Sensory Park Urban Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sensory Park Urban Hotel?
The standard check-in time at Sensory Park Urban Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sensory Park Urban Hotel provide breakfast?
Yes, Sensory Park Urban Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sensory Park Urban Hotel?
Sensory Park Urban Hotel is a 3.5-star hotel.
How many floors does Sensory Park Urban Hotel have?
Sensory Park Urban Hotel has 18 floors.
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More Reviews from Other Guests in Sensory Park Urban Hotel

9.0
Exceptional
From 48 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sensory Park Urban Hotel

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.
Jimmy
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely place!! You will be super happy you chose it.
Bilal
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Convenient location, staff are kind and nice, room is small and clean so good enough for a short stay.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm. Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room
Benjamin
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great
Corey
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great hotel
Peter
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8). Reception was ok but concierge can’t make restaurant reservations. Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times. Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available. At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end. Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both. Our room also smelled of stale cigarette smoke. Overall ok but I think I’d look elsewhere for next time.
Read More
craig
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
Read More
Michael
2.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm. Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out. When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days. So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract. Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave
Read More
Austin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.
Loren W.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Great staff. Great facilities and great breakfast.
Masakazu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
Michael
icon-Business
Business
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

This was an excellent choice, it is very clean, modern and the food at the restautant on the 16th floor was fantastic. Everyone was very friendly and helpful, I thought I was at a Marriott! a very high 10 score for me!
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte (they offer both western and Asian options) on the 16th and the views are incredible. The bed is so comfy(this is rare in SEA), all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. There were even toothbrushes, soap, shampoo and extra hand towels. It is situated in a good area that is close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc). The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & paper towels so people can wipe down the machines after use. The pool is also very nice and clean.
Read More
YIKUEI
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

nice location ,walkable to many cafe restaurants.
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte on the 16th and the views are incredible. The bed is so comfy, all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. It is situated in a good area close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc). The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & towels so people can wipe down the machines after use. The pool is also very nice and clean. I will be leaving a review on Google with a video of the hotel.
Read More
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Shower window was awesome!!!!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Sensory Park Urban Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 48 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sensory Park Urban Hotel

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff was all exceptionally pleasant, professional and welcoming. The rooms and facilities were all comfortable and well maintained. The restaurant food and staff I consider the best I’ve encountered in Cambodia. I highly recommend a stay at this hotel.
Jimmy
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely place!! You will be super happy you chose it.
Bilal
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Convenient location, staff are kind and nice, room is small and clean so good enough for a short stay.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm. Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morning😁
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Everything was perfect. The only thing I didn’t like was that, in my opinion, the a/c wasn’t cold enough in the room
Benjamin
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great
Corey
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Great hotel
Peter
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8). Reception was ok but concierge can’t make restaurant reservations. Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times. Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the we’re short of ingredients and some dishes/wine weren’t available. At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldn’t that have been sorted earlier? It all worked fine in the end. Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both. Our room also smelled of stale cigarette smoke. Overall ok but I think I’d look elsewhere for next time.
Read More
craig
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
Read More
Michael
2.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm. Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out. When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days. So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract. Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave
Read More
Austin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.
Loren W.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Great staff. Great facilities and great breakfast.
Masakazu
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
Michael
icon-Business
Business
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

This was an excellent choice, it is very clean, modern and the food at the restautant on the 16th floor was fantastic. Everyone was very friendly and helpful, I thought I was at a Marriott! a very high 10 score for me!
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte (they offer both western and Asian options) on the 16th and the views are incredible. The bed is so comfy(this is rare in SEA), all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. There were even toothbrushes, soap, shampoo and extra hand towels. It is situated in a good area that is close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc). The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & paper towels so people can wipe down the machines after use. The pool is also very nice and clean.
Read More
YIKUEI
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

nice location ,walkable to many cafe restaurants.
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte on the 16th and the views are incredible. The bed is so comfy, all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. It is situated in a good area close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc). The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & towels so people can wipe down the machines after use. The pool is also very nice and clean. I will be leaving a review on Google with a video of the hotel.
Read More
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Shower window was awesome!!!!
Number of reviews per page
20
40