Best Western The Westerly Hotel

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8.4
/10
Very Good
1,033 reviews

What Guests Say About Their Stay

Lorne Richard

10.0
/ 10
Good location and parking, clean rooms, and nice breakfast. Friendly, helpful staff.

Pehgee

10.0
/ 10
We were in a nice clean room with daily housekeeping service. Our suite was accessible so the walk in shower was a nice touch. Great staff and a nice property that is centrally located in Courtenay. We have stayed there several time while in Courtenay 5 Stars.

Gloria

10.0
/ 10
The room was clean and the beds were comfortable. Breakfast was very good and staff were awesome.
In the Area
See Map
1590 Cliffe Ave, Comox Valley Regional District, British Columbia, Canada, V9N 2K4

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Best Western The Westerly Hotel is located in area / city Comox Valley Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Best Western The Westerly Hotel Address: Map & Location

1590 Cliffe Ave, Comox Valley Regional District, British Columbia, Canada, V9N 2K4
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Lobby Best Western The Westerly Hotel
Lobby 2 Best Western The Westerly Hotel

Discover More About Best Western The Westerly Hotel

General
Near Codes Country Lanes

Location
A stay at Best Western The Westerly Hotel places you in the heart of Courtenay, within a 15-minute walk of Comox Valley Art Gallery and Codes Country Lanes. This hotel is 0.5 mi (0.9 km) from Sid Williams Theatre and 0.6 mi (0.9 km) from Courtenay and District Museum and Paleontology Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Comox Valley Art Gallery - 0.9 km / 0.5 mi
Codes Country Lanes - 0.9 km / 0.5 mi
Sid Williams Theatre - 1 km / 0.6 mi
Native Sons Hall - 1 km / 0.6 mi
Air Park Lagoon - 1.1 km / 0.7 mi
Courtenay and District Museum and Paleontology Centre - 1.1 km / 0.7 mi
Courtenay Railway Station - 1.1 km / 0.7 mi
Lewis Park - 1.1 km / 0.7 mi
Simms Millennium Park - 1.1 km / 0.7 mi
The Regier Theatre - 1.2 km / 0.7 mi
Driftwood Mall - 1.5 km / 0.9 mi
Landmark Cinemas Courtenay - 1.5 km / 0.9 mi
Courtenay and District Memorial Outdoor Pool - 1.6 km / 1 mi
I-Hos Gallery - 2.2 km / 1.4 mi
Puntledge Park - 2.2 km / 1.4 mi

The nearest airports are:
Comox, BC (YQQ-Comox Valley) - 10.3 km / 6.4 mi
Campbell River, BC (YBL) - 44.4 km / 27.6 mi
Cortes Bay, BC (YCF-Cortes Island) - 91.2 km / 56.7 mi
Powell River, BC (WPL-Powell Lake Seaplane Base) - 47.3 km / 29.4 mi
Powell River, BC (YPW) - 43.3 km / 26.9 mi

The preferred airport for Best Western The Westerly Hotel is Comox, BC (YQQ-Comox Valley).

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a ballroom.

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Courtenay? This hotel has 14000 square feet (1260 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Dining
Enjoy a meal at The Westerly Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Best Western The Westerly Hotel

Entertainment Facility Best Western The Westerly Hotel
Entertainment Facility
Functional Hall Best Western The Westerly Hotel
Functional Hall
Common Space Best Western The Westerly Hotel
Common Space
Lobby Best Western The Westerly Hotel
Lobby
Accommodation Services Best Western The Westerly Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Parking

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Best Western The Westerly Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western The Westerly Hotel
67
Number of floors in Best Western The Westerly Hotel
2
Another facilities in Best Western The Westerly Hotel
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Best Western The Westerly Hotel

What are available facilities at Best Western The Westerly Hotel?
There are top facilites at Best Western The Westerly Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Best Western The Westerly Hotel?
Check-in time at Best Western The Westerly Hotel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Western The Westerly Hotel provide breakfast?
Yes, Best Western The Westerly Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Western The Westerly Hotel?
Best Western The Westerly Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Western The Westerly Hotel have?
Best Western The Westerly Hotel has 2 floors.
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More Reviews from Other Guests in Best Western The Westerly Hotel

8.4
Very Good
From 1,033 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Best Western The Westerly Hotel

Number of reviews per page
20
40
Top reviews
Alexander
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Extremely frustrated that on all platforms this hotel promotes an indoor pool and hot tub facilities, restaurant when upon arrival for our 3 night stay we’re told it’s closed for maintenance for past three years!! No reduction no compensation for this was offered. Breakfast included, advertised pictures of eggs Benedict and many other options, yet reality was same every three days, scrambled eggs-extremely greasy bacon, pancakes dry cereal, coffee machine out of order and only one person running the kitchen and bringing the food out. Poor guy was run off his feet back and forth trying to cook and refill the three hot server containers. With a hotel at full capacity it’s poor management not to ensure adequate staff present to serve the guests. Room was clean, bed comfortable, good location.
Read More
Lorne Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location and parking, clean rooms, and nice breakfast. Friendly, helpful staff.
Laurel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The needs were comfortable, the breakfast was decent
Prafulkumar
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very, very limited items in the breakfast for vegetarian people. Every day there were same items for all three days. No change in the breakfast items..
Frederick
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ok
Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very disappointed with breakfast. Very limited food when we arrived 1hr before closing. Advised they had run out of butter. Only 6 slices brown bread left. Yogurt, pastries, fruit all run out. Lovely receptionist apologized. They did have scrambled egg & sausages.
Pehgee
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were in a nice clean room with daily housekeeping service. Our suite was accessible so the walk in shower was a nice touch. Great staff and a nice property that is centrally located in Courtenay. We have stayed there several time while in Courtenay 5 Stars.
Rosalie
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There is some false advertising about this property and overpriced for this reason. #1 - it states on the website that there is a family restaurant on site. THERE IS NOT! #2 - it states there is a FULL BREAKFAST Included. THERE IS NOT! What they consider a full breakfast is, scrambled eggs, sometimes bacon, sometimes sausage (yuk), pancakes, sugar packed cereal, sugar packed yogurt, bread, coffee, and fruit cocktail. THERE IS NO FRESH FRUIT, no bananas, oranges, apples or anything that a healthy eater would choose! The room was clean enough except probably the carpet so I don’t like to go barefoot. The climate in the room is fine as you can adjust the temperature. The shower is a very fine spray so for anyone with really long hair it takes forever to rinse out. We won’t stay here again because it is over priced for what is advertised. There was no notice on their website stating that there is no longer a family restaurant. My spouse stayed here 2 days a week for work about ten years ago and said it used to be a large buffet breakfast and the property has really gone down hill since then. If it’s under new management, they have failed and lied about what is available.
Read More
Kartik
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room itself was fine. The staff and service weren't at par with what I'd expect from a Best Western. Some of the front desk/reception staff are a bit rude, and the service could have been better too - we didn't have a face soap on the day of arrival. Breakfast was pretty good, however could do with more pastries and fruits.
Read More
Gloria
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and the beds were comfortable. Breakfast was very good and staff were awesome.
Tucker
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good bar was a dive with lots of people freaking out and booked for the restaurant that has been closed for couple months but still shows up on there website and not there when you arrive which is depressing
David
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was not fresh if you get there later in the service time. Coffee was weak
Kelsey
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Decent place a little dated.
Chelsea
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed in a pet friendly room with two queen beds. It was lovely! Front desk staff were very helpful (Meagan checked me in and she was great!). We had some issues with the A/C in our unit and they were quick to respond to me & got maintenance to assist right away! All in all a great trip!
Sabrina
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Danny
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

overall a pleasant experience.
Dee
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was nice and hot
Barry
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was how I expected
Doug
icon-
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Toilet paper dispenser under counter. Should be moved to surface of countertop. Parking very confusing with location of other businesses.
Karan
icon-with Children
with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was fine, but the only source of drinkable water was unavailable.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Best Western The Westerly Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,033 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western The Westerly Hotel

Number of reviews per page
20
40
Top reviews
Alexander
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Extremely frustrated that on all platforms this hotel promotes an indoor pool and hot tub facilities, restaurant when upon arrival for our 3 night stay we’re told it’s closed for maintenance for past three years!! No reduction no compensation for this was offered. Breakfast included, advertised pictures of eggs Benedict and many other options, yet reality was same every three days, scrambled eggs-extremely greasy bacon, pancakes dry cereal, coffee machine out of order and only one person running the kitchen and bringing the food out. Poor guy was run off his feet back and forth trying to cook and refill the three hot server containers. With a hotel at full capacity it’s poor management not to ensure adequate staff present to serve the guests. Room was clean, bed comfortable, good location.
Read More
Lorne Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location and parking, clean rooms, and nice breakfast. Friendly, helpful staff.
Laurel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The needs were comfortable, the breakfast was decent
Prafulkumar
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very, very limited items in the breakfast for vegetarian people. Every day there were same items for all three days. No change in the breakfast items..
Frederick
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ok
Karen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very disappointed with breakfast. Very limited food when we arrived 1hr before closing. Advised they had run out of butter. Only 6 slices brown bread left. Yogurt, pastries, fruit all run out. Lovely receptionist apologized. They did have scrambled egg & sausages.
Pehgee
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were in a nice clean room with daily housekeeping service. Our suite was accessible so the walk in shower was a nice touch. Great staff and a nice property that is centrally located in Courtenay. We have stayed there several time while in Courtenay 5 Stars.
Rosalie
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There is some false advertising about this property and overpriced for this reason. #1 - it states on the website that there is a family restaurant on site. THERE IS NOT! #2 - it states there is a FULL BREAKFAST Included. THERE IS NOT! What they consider a full breakfast is, scrambled eggs, sometimes bacon, sometimes sausage (yuk), pancakes, sugar packed cereal, sugar packed yogurt, bread, coffee, and fruit cocktail. THERE IS NO FRESH FRUIT, no bananas, oranges, apples or anything that a healthy eater would choose! The room was clean enough except probably the carpet so I don’t like to go barefoot. The climate in the room is fine as you can adjust the temperature. The shower is a very fine spray so for anyone with really long hair it takes forever to rinse out. We won’t stay here again because it is over priced for what is advertised. There was no notice on their website stating that there is no longer a family restaurant. My spouse stayed here 2 days a week for work about ten years ago and said it used to be a large buffet breakfast and the property has really gone down hill since then. If it’s under new management, they have failed and lied about what is available.
Read More
Kartik
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room itself was fine. The staff and service weren't at par with what I'd expect from a Best Western. Some of the front desk/reception staff are a bit rude, and the service could have been better too - we didn't have a face soap on the day of arrival. Breakfast was pretty good, however could do with more pastries and fruits.
Read More
Gloria
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and the beds were comfortable. Breakfast was very good and staff were awesome.
Tucker
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good bar was a dive with lots of people freaking out and booked for the restaurant that has been closed for couple months but still shows up on there website and not there when you arrive which is depressing
David
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was not fresh if you get there later in the service time. Coffee was weak
Kelsey
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Decent place a little dated.
Chelsea
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed in a pet friendly room with two queen beds. It was lovely! Front desk staff were very helpful (Meagan checked me in and she was great!). We had some issues with the A/C in our unit and they were quick to respond to me & got maintenance to assist right away! All in all a great trip!
Sabrina
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
Danny
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

overall a pleasant experience.
Dee
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was nice and hot
Barry
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was how I expected
Doug
icon-
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Toilet paper dispenser under counter. Should be moved to surface of countertop. Parking very confusing with location of other businesses.
Karan
icon-with Children
with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was fine, but the only source of drinkable water was unavailable.
Number of reviews per page
20
40