Crowne Plaza SAINT JOHN HARBOUR VIEW by IHG, an IHG Hotel

Wasana at front desk was fantastic. She went above and beyond in making us feel comfortable and welcome.

The hotel is beautiful - overlooks the bay. The pool was very nice, however the jets on the hot tub didn’t work. Our lunch and dinner were awful. My friend had to send her dinner back, it was so awful. Her lunch wasn’t great either. I had a great salad at lunch. The seafood chowder I had for dinner, was mostly potatoes with a little wee bit of seafood. It tasted like a canned soup. Need a new chef! The breakfast brunch the next morning was very good.

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This was a very comfortable hotel with good amentities. A few things in the room needed repair, the coffee maker, a drawer was broken and the cover for the fan was broken. It was a very safe and quiet hotel.

Poor insulation

This is an older place but clean, friendly staff and good food in restaurant. Appreciated that there was no carpet in my room. Lovely Harbour view. Definitely dog friendly. My dog was very welcome here. Awesome

We had a very good night sleep, and the harbour view is beautiful. There is no electric kettle or complimentary bottle water in the room, you have to ask from the restaurant.

Very friendly staff

I loved that it had so much available at the property for the children! My daughter loved her stay. I loved the safety featured in the elevator as well.

Hot tub did not work, building needs alot of work, its old and falling apart, gree. Stuff coming out of the vents and windows. Pool area very dirty, towels not available in the pool area. The fanily funplex that you can add on to your stay, well nothing worked. Spent 125 for braclets and couldn't even play half of the stuff.

Great stay.

This was good experience, I really the staff

Great, clean and quiet hotel. Close to the uptown area. We enjoyed our stay.

Cool view of the Saint John sign

Clean room, courteous staff, outstanding view of the port, food is OUTSTANDING!!!

처음 만남 호텔의 모든면에서 부족함이 없었습니다 특히 로비에서 근무하던 Raji 의 친근함과 물어보지도 않았지만 업그레이드된 룸은 매우 좋았습니다 아침식사도 매우 좋았습니다 아주 만족스러운 호텔이었습니다

I do not even know where to start. But here it is. Check in as well as checkout was quick and efficient, rooms are clean and well maintained, but that is not what the best thing is. The best thing is staff. Here is the story. Ive rece tly stayed at the hotel for couple of days. During my stay I got a nasty cold, and was really feeling bad. After the checkout i went out and had to clean the car as it was snowing. Half way to Starbucks, i realized that I had forgoten my shirts and jackets in the rooms closet. I called the front desk, and Mark answered the phin, said no worries, by the time you get here I will get your stuff down. Of course that happened. No fuss, just efficient service. But this is not it, the best part is coming. I was on my way to Digby and had to take a ferry. I arrived there and cars were already boardin. All.of a sudden, my phone rings, and it was Mark. I had left my luggage on the parking lot as I was clea ing the snow off the car. I obviously do not have time to exit the yard go back and get my luggage. I was screwed. But Mark was quick on bis feet, he offered for a other staff member to drive the luggage to me. And they did it in a nick of time. They really went over and above the call of duty to help this dummy in a tough situation, and saved the day. Mark, and the gentleman that got me the suitcase, THANK YOU. You have no idea how appreciative I am. Tbis kind of service is not normal, i am not sure of a yone who would do this for their custome

The staff was amazing. We made a reservation through Expedia and it had not shown up on their system by the time we had arrived. They made sure we got our room anyway. They were absolutely wonderful.

Close to downtown, great view of the harbour

Friendly service at front desk. Clean room. Heater was very noisy. Room fine overall but a few minor details let it down a bit such as the doors on the furniture didn’t close properly. Pool and hot tub nice.