What do past guests say about Fairmont Le Manoir Richelieu?

Fairmont Le Manoir Richelieu is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Fairmont Le Manoir Richelieu

Name: Fairmont Le Manoir Richelieu
Address: 181, rue Richelieu, La Malbaie, Capitale-Nationale, Québec, Canada, G5A1X7, 181, rue Richelieu, Québec, G5A1X7, Canada
Rating: 8.8

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8.8

/10

Very Good

1,010 reviews

What Guests Say About Their Stay

Sandra

10.0

/ 10

Toujours parfait l'odeur de rose nous plongent dans un environnement enchanteur, calme , tout est parfait. Magnifique chambre avec belle vue

Gilbert

10.0

/ 10

That's a nice property with a nice view.Although we had rain and clouds, we still got to play golf and enjoyed the view.

Rudy

10.0

/ 10

Make sure to book a room with a view. I didn’t and ended up on the first floor with the view of the rooftop on which I could observed a snow blower machine (it was in July).

In the Area

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181, rue Richelieu, La Malbaie, Capitale-Nationale, Québec, Canada, G5A1X7

Main Facilities

This accommodation offers:

Casino

Outdoor pool

Golf course

Indoor pool

Mini golf

Golf practice

Poolside bar

Basketball

Laundry service

Parking

Fitness center

Luggage storage

Elevator

Garden

Staying at Fairmont Le Manoir Richelieu is a good choice when you are visiting La Malbaie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Fairmont Le Manoir Richelieu

181, rue Richelieu, La Malbaie, Capitale-Nationale, Québec, Canada, G5A1X7

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Discover More About Fairmont Le Manoir Richelieu

General
Near Astronomical Observatories and Charlevoix Meteorite Crater

Location
With a stay at Fairmont Le Manoir Richelieu in La Malbaie, you'll be in the entertainment district, just steps from Charlevoix Casino. This casino hotel is 0.1 mi (0.1 km) from Saint Lawrence River and 0.7 mi (1.1 km) from Port de Pointe-au-Pic.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Saint Lawrence River - 0.1 km / 0.1 mi
Charlevoix Casino - 0.6 km / 0.4 mi
Port de Pointe-au-Pic - 1.3 km / 0.8 mi
Charlevoix Museum - 1.5 km / 0.9 mi
Murray Bay Golf Club - 2.6 km / 1.6 mi
Astronomical Observatories and Charlevoix Meteorite Crater - 2.9 km / 1.8 mi
Le Centre Charlevoix - 2.9 km / 1.8 mi
Les Jardins de Quatre-Vents - 6.8 km / 4.2 mi
Les Sources Joyeuses - 9.2 km / 5.7 mi
Les Jardins du Cap-à-l'Aigle - 9.7 km / 6 mi
Domaine Forget de Charlevoix - 13.6 km / 8.4 mi
La Maison du Bootlegger - 18.6 km / 11.5 mi
Mont Grand-Fonds Ski Resort - 18.9 km / 11.7 mi
Fromagerie St-Fidèle - 21.1 km / 13.1 mi
Centre Équestre Nature - 24 km / 14.9 mi

The preferred airport for Fairmont Le Manoir Richelieu is Quebec City Jean Lesage Intl. Airport (YQB) - 160.2 km / 99.5 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a casino and outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Make yourself at home in one of the 405 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

All facilities in Fairmont Le Manoir Richelieu

Facility

Casino

Outdoor pool

Golf course

Indoor pool

Mini golf

Golf practice

Poolside bar

Basketball

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Exterior

Family-friendly Facilities

Children pool

Food and Drinks

Poolside bar
Vegetarian meal

Transportation

Bicycle rental

General

Parking
Banquet
Ballroom
Reception hall
Fireplace in lobby

Accessibilty

Accessible path of travel

Business Facilities

Business facilities
Conference rooms
Computer station

Nearby Facilities

ATM/Banking
Gift shop

Sports and Recreations

Ski storage
Basketball
Golf cart
Mini golf
Golf practice
Tennis court
Golf course
Volleyball
Billiard

Kids and Pets

Babysitting with surcharge

Things to Do

Outdoor pool
Indoor pool
Garden
Outdoor facilities
Fitness center
Casino
Health club
Spa
Sauna
Steam room

Connectivity

Free WiFi

Public Facilities

Coffee shop
Elevator
Safety deposit box

Hotel Services

Multilingual staff
Newspaper in lobby
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge
Laundry service

Accommodation Policy & General Information in Fairmont Le Manoir Richelieu

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

16:00 - 03:00

Check-out:

Before 11:00

Pet fee: CAD 60 per accommodation, per day
Service animals are exempt from fees
Rollaway bed fee: CAD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Biosphere, Contactless check-in is available, Green Key Global

General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - 03:00 - to 11:00
Available rooms at Fairmont Le Manoir Richelieu	405
Number of floors in Fairmont Le Manoir Richelieu	5
Another facilities in Fairmont Le Manoir Richelieu	Children pool, Poolside bar, Vegetarian meal, Bicycle rental, Parking

Frequently asked question in Fairmont Le Manoir Richelieu

What is normal check-in & check-out time at Fairmont Le Manoir Richelieu?

The standard check-in time at Fairmont Le Manoir Richelieu is starting from 16:00 - 03:00 while the latest check-out time is at Before 11:00

What is the star rating of Fairmont Le Manoir Richelieu?

Fairmont Le Manoir Richelieu is a 4.5-star hotel.

How many floors does Fairmont Le Manoir Richelieu have?

Fairmont Le Manoir Richelieu has 5 floors.

How many rooms are available at Fairmont Le Manoir Richelieu?

Fairmont Le Manoir Richelieu has 405 rooms in total.

Does Fairmont Le Manoir Richelieu provide parking?

Yes, Fairmont Le Manoir Richelieu provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Fairmont Le Manoir Richelieu

Overall Ratings & Reviews Fairmont Le Manoir Richelieu

Other sources (1,010)

8.8

Very Good

From 1,010 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Fairmont Le Manoir Richelieu

Number of reviews per page

Top reviews

Pascale

with Friends

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Pour le prix des chambres nous avons été un peu déçus. Il restait des vêtements de l’ancien client dans les tiroirs, le mobilier est clairement défraîchi et une baignoire/douche avec rideau de tissus n’est vraiment pas idéal. Le reste des aires communes est bien et l’accès intérieur au casino est pratique.

Sandra

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Toujours parfait l'odeur de rose nous plongent dans un environnement enchanteur, calme , tout est parfait. Magnifique chambre avec belle vue

Carly

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The pros is the amenities, the views, and the proximity to trails which are fantastic. The nightly entertainment is great and the ability to roast marshmallows on the fire was fun. The pools are fantastic. The cons: the service was definitely sub-par for a 5 star hotel. This seems to be due to difficulty recruiting staff in the area. The rooms are fine but very outdated and reflective of what you would expect at a 3 star hotel. The biggest con: the food at the property is awful, especially at the Bellerive. Save your money and go to one of the incredible restaurants in the area. A shame that the food offering is so subpar, especially because the restaurants have such great views. I would definitely still go back because of how beautifully situated the property is and because they’ve done an excellent job with the amenities, but hopefully the service and food and rooms improve soon, or else I could see the property begin to lose many return visitors.

Guy

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Hôtel mythique. Très propre. Bien situé. Nouriture excellente.

Benoit

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Séjour parfait dans un magnifique hôtel.

Mike

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel with nice amenities

stephanie

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Ce Fairmont a réa

Claude

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The rooms and such were good as for the spa I can’t say I would spend that kind of money again. In general the level of service is not the same as other Fairmont we have stayed at

Isabelle

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel avec plein d’options de trucs à faire en famille.

Eric

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Chambre très petite, toilette minuscule.

Elsa de

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Reception Staff is outstanding, beyond kind and helpful, especially the amazing Fatima Z and the lovely Lucile. Building on the outside is beautiful, location and view are great HOWEVER the inside is beyond dated, the carpet in common areas stinks, is soiled with suspicious stains including what looked like a recent dog accident and the decor in the rooms gave off Shining vibes, so dated it felt creepy. Carpet is so old they overcompensate with air freshener which adds a sickening chemical smell to the stale, old carpet stench. Honestly it is shameful of Accor not to take better care of the Fairmont brand by not refreshing properties as it really, really hurts the equity and reputation of the whole portfolio. Breakfast staff was lovely but again food was disgusting. Cheese that tasted (or rather didn’t have any taste) like sliced rubber, lowest possible quality food dripping with grease, even the bread was bad and plastic-like. Very disappointing.

Tatiana Jalali

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Stunning property in the middle of beautiful Charlevoix region. Beautiful room, lovely terrasse and splendid dinner at Saint Laurent restaurant. Food, service, wine all exactly as expected at a Fairmont Hotel. Evening Staff at Bar La Brise were at best uninterested, in a hurry to leave and would not even be bothered to acknowledge when we sat down. Not at all in line with the afternoon bar staff. Car valet did not help with anything: only their manager did and he was most helpful. Otherwise loved our stay and highly recommend.

Gilbert

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

That's a nice property with a nice view.Although we had rain and clouds, we still got to play golf and enjoyed the view.

Osmany

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Très déçue qu'un hôtel 5 étoiles ne propose pas de service en chambre, surtout qu'il n'y a rien à manger à proximité. L'hôtel est très grand et peut accueillir de nombreux clients, mais la piscine est petite.

Rudy

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Make sure to book a room with a view. I didn’t and ended up on the first floor with the view of the rooftop on which I could observed a snow blower machine (it was in July).

MARIE-HÉLÈNE

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Merveilleux séjour avec mon fils de 17 ans .. endroit paradisiaque et plein d’activités et de service à proximité. Nous y retournerons sans hésiter !

Vicky

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Belle expérience!! Très bon restaurant, notamment le St-Laurent.

Marie

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

For the price and from being a multiple Fairmont resorts guests, we were not overly impressed with the cleaning in the room. The windows were so dirty inside we had to wash them however we could, being it was a St-Laurence view. Hard to take photos when kids “washed” the windows with what appeared to be juice or something sticky. The bar at the pool was painfully slow to get a drink! One person preparing the food, one some kind of a manager entering the order and making you pay while one guy was slow as molasses making drinks. We just gave up after our first round and the girl ahead ordered 3 drinks ahead of us. Beautiful setting, nice grounds, like the idea of bonfires in the middle but sort of sucks when the smoke comes in the room. We would stay again, would love to try the spa. Looked amazing. The brunch buffet is a bit steep at $42. I would not do that again for the price.

Amy E

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great place, fun with little children

Patrick

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Le plus beau c’est la vue spectaculaire sur le fleuve. Il manquait de personnel, l’hotel n’est plus ce qu’elle etait. Lit super inconfortable, nous n’avons pas eu la chambre que nous avions choisi et payer… Les employes sont en sous effectif surtout dans les restaurants, ils s’excuses, mais il y a beaucoup d’attente et d’erreurs. Bref, souhaitons que l’hotel change de proprietaire et qu’elle redevienne la superbe hotel quelle etait il y a bien longtemps

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.