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Hotel Universel
Hotels
7.2
/10
Pleasant
1,840 reviews
What Guests Say About Their Stay
Mathieu
10.0
/ 10
Room was very nice and having a pool, hot tub and polar plunge in the building was a very amazing addition.
Angela
10.0
/ 10
I like that fact that we were only 20 minute drive with traffic to Montmorency Falls, 15 minutes to Old Quebec. There is pyramid mall roughly 5 minute walk from the hotel, that had couple restaurants, Starbucks, Dollarama, a pharmacy, its small but convenient. The hotel has litte shop where you can buy swimsuits, hand made necklaces, Bracelets and rings, also bath bombs and soap. The lady is very nice. Bonus there is entrance from the pool area to get into Boston Pizza. The hotel was clean staff was friendly and spoke English
We'll be returning again!
Laurie
10.0
/ 10
It was a very clean comfortable room. Quiet felt safe and loved the pool and the restaurant
In the Area
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2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Universel
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Hotel Universel Address: Map & Location
2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
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Location
Hotel Universel is located in area / city Lévis.
About Hotel Universel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Universel.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Universel exclusively for you.
With all facilities offered, Hotel Universel is the right place to stay.
All facilities in Hotel Universel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Things to Do
- Health club
- Indoor pool
- Garden
- Sauna
- Steam room
General
- Banquet
- Fireplace in lobby
- Parking
- Terrace
Food and Drinks
- Nightclub
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Grocery
- ATM/Banking
Transportation
- Bus/truck parking
In-room Facilities
- TV
Business Facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Universel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Universel | 182 |
Number of floors in Hotel Universel | 4 |
Another facilities in Hotel Universel | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked question in Hotel Universel
What are available facilities at Hotel Universel?
There are top facilites at Hotel Universel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Universel?
Check-in time at Hotel Universel is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Universel provide breakfast?
Yes, Hotel Universel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Universel?
Hotel Universel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Universel have?
Hotel Universel has 4 floors.
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More Reviews from Other Guests in Hotel Universel
Other sources (1,840)
7.2
Pleasant
From 1,840 reviews
Cleanliness
7.4
Room Comfort
7.0
Service and Facilites
7.8
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Traveler Reviews Hotel Universel
Number of reviews per page
20
40
Top reviews
Jacques
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very noisy. Always people coming from pool at 10pm, yelling, hanging out in hallways. If wanting a peaceful stay, this is not the place. Especially don't take rooms beside the pool.
Mathieu
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was very nice and having a pool, hot tub and polar plunge in the building was a very amazing addition.
jonathan
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
boston pizza great staff great but room 207 the beds were the worst things ever i rent alot of hotel rooms first time in my life ive seen beds this hard i could of slept better on the pavement outside the sheets were just layin on the bed the door for outside was screwed shut the batteries were missing in the remote for tv me an my 2 kids were not enjoying this stay at the hotel sadly
Read More
MARC
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
great
Raul
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The pool is so small. Not enough for all the rooms they have
Isa
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was not very clean. I thought that breakfast was included, it was not... the pool smelled bad and very too many people in it. We couldn't go because of the population. The staff was courteous and they obliged us when we asked for a cancellation. We finished our vacations in another hotel
Roger
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Tout était parfait pour un arret rapide d'une nuit
Mathew
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good not more than 3 stars
Angela
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I like that fact that we were only 20 minute drive with traffic to Montmorency Falls, 15 minutes to Old Quebec. There is pyramid mall roughly 5 minute walk from the hotel, that had couple restaurants, Starbucks, Dollarama, a pharmacy, its small but convenient. The hotel has litte shop where you can buy swimsuits, hand made necklaces, Bracelets and rings, also bath bombs and soap. The lady is very nice. Bonus there is entrance from the pool area to get into Boston Pizza. The hotel was clean staff was friendly and spoke English
We'll be returning again!
Read More
Sabrina
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Les chambres sont fraichement rénovées et les le lobby est accueillant. Personnels professionnels
Negar
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good but my fridge make water at the room
Frederic
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The toilet was blocked from the 1st day, the shower didn’t work properly we round a sock underneath the end we had only 3 towels for a 4 persons Room
Julie Ann
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Parking is small, tough to get a spot some evenings. The room was old, the hallway smelled bad!! When we arrived we had 1 towel for 4 people!! Not enough toilet paper or coffee… the beds were hard and bedding were very cheap!!!
The pool was great for the kids! Boston Pizza attached was great, location was great. The hotel staff were amazing!
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Catherine
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Chambre mal insonorisé, lit pas tres confortable
Elaine
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was quiet and clean and the beds were comfortable, I slept really well. The bathroom has no fan, alas, so when others in your party use the toilet it stinks up the whole room. The spa was very nice but overrun by kids, I do not recommend it for couples seeking a romantic time. The location near the university is really convenient, not far from the bridge if you are just staying the night on your way east, as we were. Close enough to the old town, only 20 minutes by car and well served by public transit. The hotel has a Boston Pizza restaurant attached to it and there is a pleasant cafe just next door. No microwave or kettle but there is a mini fridge. I would stay here again.
Read More
Verified traveler
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Mold, old toothpaste on wall. Very humid. Personnel didn't like working there clearly
Jenny
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff are noce and the place is accessible.
Karine
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Tout était bien. Le système de climatisation était ok. Mais j'ai moi-même nettoyer les filtres car il étaient très sales. À proximité de tout, c'est bien!
Verified traveler
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Kids loved the pool, and really enjoyed that Boston Pizza was directly attached.
Bathroom was very small, and noise travelled very easily from the halls.
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Généralement propre, mais il n’y avait pas de shampooing et le gel douche était vide. Ce n’est pas si grave, mais c’est désagréable quand on en a besoin!
Bel hôtel avec un coin piscine plaisant.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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