Hôtel Castel

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8.6
/10
Very Good
1,061 reviews

What Guests Say About Their Stay

Kristen

10.0
/ 10
Our second time staying here with kids and another great experience! Clean rooms, great pool and playground, breakfast included and so close to the zoo!

Stéphanie

10.0
/ 10
Hôtel vraiment très propre, le personnel courtois, bel emplacement. Plusieurs commodités à l’hôtel et autour. J’ai vraiment adoré mon séjour.
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Lise

10.0
/ 10
Very nice hotel, good staff. Great A La Carte breakfast included. Games room available for all clients.
In the Area
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901 Rue Principale, Granby, Montérégie, Québec, Canada, J2G 2Z5

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hôtel Castel is located in area / city Granby. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel Castel

901 Rue Principale, Granby, Montérégie, Québec, Canada, J2G 2Z5
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Lobby Hôtel Castel
Exterior 2 Hôtel Castel

Discover More About Hôtel Castel

General
Near Granby Zoo

Location
In the heart of Granby, Hôtel Castel is within a 5-minute drive of La Chaufferie Distillery and Granby Zoo. This family-friendly hotel is 3.3 mi (5.2 km) from Autodrome Granby and 4.4 mi (7.1 km) from Interpretive Nature Center of Lake Boivin.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cinéma Élysée - 0.9 km / 0.6 mi
Granby Zoo - 2.9 km / 1.8 mi
Granby St-Paul Golf Club - 3.4 km / 2.1 mi
Musée canadien de l’Arme et du Bronze - 3.5 km / 2.2 mi
La Chaufferie Distillery - 4 km / 2.5 mi
Miner Golf Club - 4.4 km / 2.7 mi
Parc Daniel-Johnson - 4.5 km / 2.8 mi
Autodrome Granby - 5.2 km / 3.3 mi
Interpretive Nature Center of Lake Boivin - 7.1 km / 4.4 mi
Verger Champêtre - 9.2 km / 5.7 mi
Cedars Golf - 10 km / 6.2 mi
Yamaska National Park - 10.5 km / 6.5 mi
Karting St-Alphonse - 10.6 km / 6.6 mi
Mount Shefford - 12.7 km / 7.9 mi
Le Golf des Lacs - 13.3 km / 8.3 mi

The preferred airport for Hôtel Castel is Montreal–Trudeau Intl. Airport (YUL) - 95 km / 59 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Dining
Enjoy local cuisine at L'Émulsion, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 136 guestrooms featuring DVD players and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Hôtel Castel

Entertainment Facility Hôtel Castel
Entertainment Facility
Functional Hall Hôtel Castel
Functional Hall
Common Space Hôtel Castel
Common Space
Lobby Hôtel Castel
Lobby
Accommodation Services Hôtel Castel
Accommodation Services

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Spa
  • Picnic area
  • Garden
  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Microwave (shared)
  • Fireplace in lobby
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Laundry service
  • Wedding service
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Computer station

Nearby Facilities

  • Laundry

Sports and Recreations

  • Table tennis
  • Billiard

Accommodation Policy & General Information in Hôtel Castel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
16:30 - 05:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately CAD 15.99 for adults and CAD 9.99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:30 - 05:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel Castel
136
Number of floors in Hôtel Castel
5
Another facilities in Hôtel Castel
Children pool, Breakfast, Snack bar, Spa, Picnic area

Frequently asked question in Hôtel Castel

What are available facilities at Hôtel Castel?
There are top facilites at Hôtel Castel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Castel?
The standard check-in time at Hôtel Castel is starting from 16:30 - 05:00 while the latest check-out time is at Before 11:00
Does Hôtel Castel provide breakfast?
Yes, Hôtel Castel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel Castel?
Hôtel Castel is a 3.5-star hotel.
How many floors does Hôtel Castel have?
Hôtel Castel has 5 floors.
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More Reviews from Other Guests in Hôtel Castel

8.6
Very Good
From 1,061 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

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Traveler Reviews Hôtel Castel

Number of reviews per page
20
40
Top reviews
Kristen
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our second time staying here with kids and another great experience! Clean rooms, great pool and playground, breakfast included and so close to the zoo!
Stéphanie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hôtel vraiment très propre, le personnel courtois, bel emplacement. Plusieurs commodités à l’hôtel et autour. J’ai vraiment adoré mon séjour.
Mark
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was amazing! Staff was friendly and very funny. The location is perfect for familys that want to head to the Zoo and head to the local mall. The only few negatives I have would be that the room isn't very sound proof and we could hear a lot from the other rooms.(Could be a perk if you rented out two rooms side by side) Second negative is that the pillows and bed were really uncomfortable but we could've just been unlucky. Overall! I loved the experience and I'm coming back here again if I ever need to come back to Granby. Thanks again to the wonderful staff!
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Normand
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent séjour de 3 nuits
Lise
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, good staff. Great A La Carte breakfast included. Games room available for all clients.
Louis
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel renove mais bien fait, lit comfortable, tout le personnel est serviable. Restaurant avec bonne bouffe et biere locale. Excellent service.
Geneviève
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Voyage en famille avec 2 chambres communicantes. Chambres propres, confortables et très abordable! Hotel un peu vieillot qui mérite certaines rénovations mais qui fait la job pour un séjour a Granby!
Stephanie
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First and last time staying. Was surprised others suggested but perhaps exclusively due to prox to zoo. For the price especially, incredibly small cramped room, very old and bony mattress on pull out couch. They left a rollaway mattress in our room, perhaps knowing how bad the couch was, but unfortunately it was pretty painful too. There was barely room to open the mattress or couch and move around room. They say pool open June onwards, but mid June it was still empty so that was somewhat disappointing. The front desk staff were all young women who seemed like they didn't care at all about customer service or even basic pleasantries. I didn't even get asked how my stay was on leaving and that's probably for the best they didn't care. It would be nice if they told you housekeeping is on demand only, when we stayed for 3 nights and wondered why they kept skipping us. Bathroom seemed to have black mold spots on the bathtub silicone and there was a long hair on the bathroom counter on arrival. Games room in basement was quite basic, with some paid claw machines being the main attraction. Pro: good shower pressure, close to various stores and the zoo. Restaurant staff were friendly and helpful when I needed to borrow some utensils. Free parking. Found myself looking at the motel down the street for future zoo visits since its cheaper and this place gave motel vibes anyway.
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Christopher
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and nice room. The staff was friendly and helpful. The downside is the area. We smelt weed multiple times and the property is smoke free. There was a drunk person causing a commotion. We looked out our balcony and saw a random guy l
Maryse
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Les alentours sont extrêmement bruyant. Situé sur la rue principale où il y a le centre d’achat et la rue très passante il y a beaucoup de bruit jusqu’à 1:00 am. Les murs sont mal isolés on entend les voisins qui on un ton moyennement élevé. Pour cacher tout les bruits environnant il faut tenir la porte patio fermée et la clim fonctionnel qui elle aussi est très bruyante. Les lits sont très confortable, les magasins, zoo à proximité. Beau terrain de jeux pour les enfants, belle piscine 2 spas. Les déjeuners sont bon et satisfaisant avant votre journée. Le seul bémol, si vous avez le sommeil léger….s’abstenir.
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Manon
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spa
Amelie
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

L’hôtel et les chambres sentaient la cigarette, vieux tapis, impossible d’y rester, nous avons changé d’hôtel 20 minutes après y être arrivé.
marie-chantal
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Réservation avec piscine accessible. Finalement la piscine était fermée. La porte patio était désuète n'avait pas de verrou. Il y avait une barre horizontale qui ne verrouillait pas la porte complètement. Les serviettes et les draps étaient propres. Heureusement ! Finalement les grosses rénovations annoncées n'était pas impressionnants.
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Rachel
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Belle hotel, mais j’étais déçue que la piscine n’était pas accessible ni le spa…
mireille
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hébergement bien situé! Le déjeuner aurait pu être inclus ! Personnel courtois!
Megan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were extremely friendly and helpful. We had to check in early, and they were very accommodating.
Brenda
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our second visit at this hotel. We weren’t here long enough to use the amenities last fall, so we specifically booked this hotel again for our two young children to enjoy the pool. We booked through Expedia, which listed the seasonal pool open from June to September. Today is June 12 and the pool is bone dry. We were told it doesn’t open until the end of June, and while Expedia offered some minor compensation, the hotel refused to offer any sort of refund or hotel credit despite the misleading information online. None of the staff were particularly helpful nor compassionate towards our situation. Didn’t find the front-desk staff particularly helpful overall; as an aside, I overheard another guest ask for recommendations for restaurants in the area, and the front desk attendant pointed to the restaurant across the lobby and said there’s one here. That’s it, that’s all. While the room was clean and comfortable enough, the bathtub did not hold water which made bathing two young children extremely difficult. Pillows awful. The playground area is nice for older children. The ‘games room’ is laughable and should not be advertised with cartoon zoo animals that would draw children’s attention as there was nothing suitable in it for children under 12. We hope to make the Granby Zoo an annual family trip, and luckily because of our poor experience at this hotel, we found some great places to explore around Granby, but we will not be returning to this hotel again.
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Genevieve
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolument pas comme sur les photos. En pleine canicule et la piscine pas ouverte le 9-10 juin. Je n’y retournerai pas.
Jamie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice little hotel
Philippe
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Chambre très propre, peu bruyant et endroit bien entretenue. Cependant aucun dejeuner inclus
Number of reviews per page
20
40

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Exterior 4 Hôtel Castel

Disclaimer

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