Lily's Garden

very personal

We stayed three nights. Positive: Originally we had booked two night, but needed to add an extra night up front. The staff was very helpful in accommodating us, even cleaning the second room early so we had an easy move on day two. Negative, it seems some other guests did not follow the non-smoking rules and that made for a bad night. Being non-smokers, the smoke gave us both headaches.

Staff are very nice

Perfect host. Nice and quiet place. Really clise to the downtown of Charlottetown

It had a certain "home away from home" charm that made me feel comforted.

The owner was really nice and overall experience was really amazing

Nice and quiet and very clean and friendly

Unsafe and not what it looks like in pictures. Entirely different and even asked to check out before 10 am, although we checked in late

Did the Job, showed up late, was convenient, and well located

Many concerns. The dirty, poorly-kept exterior made me consider changing to a different place. I cannot recommend this property.

Nice easy check in and out.

The best part of my stay was how loving and helpful the staff was. She was always willing to help. She took there time to clean the room and checking to make sure we had everything we needed, she was always willing to recommend things as well. I enjoyed my stay here.

The host Tina was excellent.

The room was very organized and clean. Tina, the owner, was very kind and helped me to get to the downtown!

Lily’s Garden was a nice and quaint stay while we were in Charlottetown for 2 nights. We opted for the bedroom with a bathroom for additional privacy but it was not really necessary given that we went in the off-season. We were also very pleasantly surprised to see a small fridge in the room where we stored some of our ingredients for meal prep. The shared kitchen was stocked with most supplies; however, we couldn’t seem to find any spoons or more than two plates. Could’ve been because we were here in the off season. The fridge and microwave also definitely could’ve used a clean, but everything else was well kept. In all, Lily’s Garden is a lovely place to stay just outside of downtown Charlottetown and we would consider returning given the opportunity.

Cozy little room we had with everything we needed in it but

We left early due to conditions of the room: 1. Room was unclean. Not swept under bed( food under bed and a lot of dust) 2. Toilet was broken and although fixed we had to wait for repairman to arrive and fix it) 3. TV did not work properly. No cable and could not access any channels or apps.no instructions provided 4. No top sheet on the bed only a bottom sheet and a comforter. 5. Heat pump only blows cold air. No instructions available to operate it. 6. Only 1 towel for 2 guests and the towel was not adequate 7. Someone's old toothpaste ( no single disposable) left in the room- totally unsanitary 8. a piece of sharp metal was found under the bathroom sink 9. the tub water spout was ready to fall off and toilet was shaky when sitting on it. 10. the hand towel rack was falling off the 11. No refund offered for the night we did not stay

It’s really pretty inside and they have lovely people here.

Heavy walking right above the room in the middle of the night for several hours. Dusty floor. Rotting food in the main fridge. Pathway to door poorly lit at night. Not notified about no breakfast until after booking.

THIS PLACE NEEDS TO BE INSPECTED before any other guests stay. Description & photos on Hotels.com not accurate . Accommodation are in the basement of a house. No outside lighting- had to walk down steep grass hill- there was 1 small solar light that did not light up much of anything. Garbage bags outside entrance way. Room was not clean. Beds only had fit sheet and blanket on each bed- no top sheet Bed cover was stained. Contact host she said she would send " her staff" to deal with it."Staff" was the girl friend (named April) of the upstair boarder who had no idea where anything was- was on phone with Lily to learn how to access sheets and covers( she handed me sheets said she had an uber waiting for her outside & left me to make up my own beds . (Note reviews in Nov were written" by April"- was that the upstair boarder's girlfriend who posted on Hotels .com site giving 10/10 rating so all sounds good but then you dig a little deeper go back to earlier reviews and you see very poor reviews 2/10 and 4/10. If I had seen these I never would have reserved a room here. I WOULD NOT RECOMMEND this accommodation . Mats in bathroom were dirty- spiders in bathroom.The towels were stained. Was called a B and B but there was no breakfast just outdated rotten food in fridge. Jar of Instant coffee in room.Advertised sound proof walls but we could here people walking around upstairs above us and here other guests in basement floor. Overall poor PEI accommodation experience .