How many rooms are available at Moose Hotel And Suites?

Moose Hotel And Suites has 174 rooms in total.

Does Moose Hotel And Suites provide parking?

Yes, Moose Hotel And Suites provides parking. Please confirm details directly with the hotel.

What do past guests say about Moose Hotel And Suites?

Moose Hotel And Suites is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Moose Hotel And Suites

Name: Moose Hotel And Suites
Address: 345 Banff Ave, Alberta, Canada, T1L 1H8, 345 Banff Ave, Alberta, T1L 1H8, Canada
Rating: 9.6

Hotels

9.6

/10

Exceptional

2,554 reviews

What Guests Say About Their Stay

Robert

10.0

/ 10

Great staff, great location, room was perfect! Restaurant and bar was great also. Love it!

Ningfu

10.0

/ 10

We did see a few bugs in our room during the stay. Staff said that’s normal because it’s in national park. However, we have never encountered that with other hotels in Banff.

William

10.0

/ 10

A great three nights at the Moose. Location is very close to restaurants and hot tub area is large and well maintained. One suggestion would be to upgrade to a better coffee machine for this price point.

In the Area

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345 Banff Ave, Alberta, Canada, T1L 1H8

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Moose Hotel And Suites is a hotel is located at Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Now you can enjoy more benefits, including the option to pay near your stay date!

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Moose Hotel And Suites Address: Map & Location

345 Banff Ave, Alberta, Canada, T1L 1H8

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Discover More About Moose Hotel And Suites

General

In Banff (Downtown District)

Location

With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This spa hotel is 0.6 mi (0.9 km) from Banff Centre for Arts and Creativity and 2.8 mi (4.6 km) from Upper Hot Springs.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Banff National Park Information Centre - 0.2 km / 0.1 mi
Canadian Ski Museum West - 0.3 km / 0.2 mi
Banff Lake Louise Tourism Bureau - 0.3 km / 0.2 mi
Banff Legacy Trail - 0.4 km / 0.2 mi
Canada House Gallery - 0.5 km / 0.3 mi
Victoria Glacier - 0.6 km / 0.4 mi
Banff Park Museum - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
Whyte Museum of the Canadian Rockies - 0.9 km / 0.6 mi
Banff Centre for Arts and Creativity - 0.9 km / 0.6 mi
Bow River - 1 km / 0.6 mi
Banff International Research Station - 1.3 km / 0.8 mi
Tunnel Mountain Trail - 1.3 km / 0.8 mi
Banff Cascades of Time Gardens - 1.4 km / 0.8 mi
Fenland Trail - 1.4 km / 0.8 mi

The nearest major airport is Calgary International Airport (YYC) - 138 km / 85.7 mi

Facilities

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Business Facilities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Moose Hotel And Suites

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Indoor pool
Outdoor facilities
Spa
Sauna

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

Business Facilities

Business facilities
Conference rooms
Computer station
Business center

General

Fireplace in lobby
Banquet
Parking

Sports and Recreations

Ski storage
Fitness center
Canoeing

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Accessible parking

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Moose Hotel And Suites

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Moose Hotel And Suites	174
Number of floors in Moose Hotel And Suites	4
Another facilities in Moose Hotel And Suites	Laundry service, Multilingual staff, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Moose Hotel And Suites

What are available facilities at Moose Hotel And Suites?

There are top facilites at Moose Hotel And Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Moose Hotel And Suites?

Check-in time at Moose Hotel And Suites is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Moose Hotel And Suites provide breakfast?

Yes, Moose Hotel And Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Moose Hotel And Suites?

Moose Hotel And Suites is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Moose Hotel And Suites have?

Moose Hotel And Suites has 4 floors.

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More Reviews from Other Guests in Moose Hotel And Suites

Overall Ratings & Reviews Moose Hotel And Suites

Traveloka (2)

Other sources (2,552)

9.6

Exceptional

From 2,552 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Moose Hotel And Suites

Number of reviews per page

Top reviews

Shawn

with Partner

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The pillows smelled old and mouldy.

Robert

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great staff, great location, room was perfect! Restaurant and bar was great also. Love it!

Sheila

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This is a solid B. For it to be an A, staff need to be more attentive, the place needs better maintenance (particularly the rooftop hot tub area), and the noise level is a concern (the walls shake periodically and there is street noise). It's a solid B because the location is great, the place is cozy and has loads of potential and the parking is hassle-free. I'm not sure if I'd stay again; there are lots of options in the area, so I would search for the A option. Overall, good, not excellent.

Nicole

with Partner

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Overall 3.5/5. There were some nice touches, but the experience was brought down by poor housekeeping and a few details you would not expect at this price point. We were upgraded thanks to my Expedia VIP status and received a cute anniversary card, which was thoughtful. Reception staff were friendly, and room service was good. Housekeeping was the main issue. On the first night, “fresh” towels had black makeup stains. The next day, after ordering room service, we returned in the evening to find the tray and dirty dishes still in the room and had to move them ourselves. Another day, we removed the Do Not Disturb sign around 11 a.m., but came back at 6 p.m. to an uncleaned room with a note saying it was skipped due to DND, which was not on the door when we left. Reception sent someone to refresh the room, but it was minimal. No proper cleaning, no new mugs or coffee, no toilet paper, and they even left dirty cleaning gloves on the kitchen counter. We had to call again for basic items. The in room coffee was very weak and tasted like water. We ordered coffee from the restaurant every day instead. The room was also a bit noisy from upstairs, and the sheets felt itchy and low quality. Underground parking and rooftop hot tubs were great, but for $350+ per night, it felt overpriced. We raised concerns with reception and no compensation was offered.

Bernardus

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Balcony was unusable, not shovelled off. Over valued.

Ningfu

Friends and Family Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

We did see a few bugs in our room during the stay. Staff said that’s normal because it’s in national park. However, we have never encountered that with other hotels in Banff.

William

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Arthur

Friends and Family with Friends

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Very clean room with a patio and refrigerator. The staff were very friendly. It’s a modern hotel with a beautiful fireplace and lounge area. The hot tubs are spacious and get plenty of afternoon sun, with stunning mountain views. Free underground parking is a great bonus. I also noticed ski lockers and a workbench in the garage for servicing skis. The hotel is conveniently located one block from the free ski shuttles, downtown shops and restaurants, and a supermarket. My only complaint was the in-room coffee—it was bland and tasteless. A hotel of this quality should offer Nespresso or something similar.

Crystal

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect!

Shan

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Really nice and good atmosphere.

Paula

Business with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Love the pools on the roof top. Can’t top that!

DONNA

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was excellent , but not included in stay . Hot tub was nice , can see the mtn, but not great; room view on bottom floor wasn’t the best - would suggest either facing interior or higher up

Sally-Anne

with Friends

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed the room. It was a perfect fit for us. The location is great. Hot tubs are lovely but the pool is just ok. No over machine on our floor which was odd. Overall great stay.

Amber

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I love this hotel, rooms are comfortable, the rooftop pool and hot tubs are a treat with the views, and the staff are all very friendly and welcoming. My only feedback is that The hot tub area needs to be cleaned more often. Theres always towels left everywhere! The tubs themselves need some scrubbing and the ground cleaned up.

NADER

Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and suites. Friendly staff and clean facilities. Lots to do stuff in the hotel. Nice restaurant on site. Great location on Banff avenue with walking distance from everything

Bohdan

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was great

Irfan

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Very nice appearance and location.

Kelly

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The best. No qualms booking this hotel again! Fresh Flowers, awesome hot tub. ( I miss the moose’s head in the hot tub area. The change rooms were appreciated our last day, and rental ski drop off was so easy!

Jessica

with Friends

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Had a great 2 night stay, comfy beds, clean room accommodating and helpful staff. Only suggestion is to butter the toast for any breakfast room service order.

Jodi

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The Moose Hotel is an excellent place to stay. I would highly recommend it. The rooms are quiet, clean and very nicely done. The roof top hot tubs are amazing! They have a great restaurant right on site too. Great location and a very short walk to all the shops and restaurants in “downtown” Banff.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.