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Prime Hotel
Hotels
8.0
/10
Very Good
550 reviews
What Guests Say About Their Stay
Mathieu
10.0
/ 10
Good staff, the place is looking better every time I visit. Always a good stay.
Shawn
10.0
/ 10
I had a nice stay at Prime. The staff were very courteous and polite. The room was clean, the bed was comfortable and the rate was reasonable. I would recommend this hotel for anyone staying in the area.
Miranda
10.0
/ 10
staff is amazing especially front desk ladies. room was clean and roomy. underground parking is the best especially during winter.
In the Area
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10131 Franklin Avenue, Wood Buffalo, Alberta, Canada, T9H 2K8
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Available Room Types in Prime Hotel
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Prime Hotel Address: Map & Location
10131 Franklin Avenue, Wood Buffalo, Alberta, Canada, T9H 2K8
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Discover More About Prime Hotel
General
Near Rivers Casino
Location
A stay at Prime Hotel places you in the heart of Fort McMurray, within a 15-minute walk of Rivers Casino and Peter Pond Mall. This hotel is 0.8 mi (1.3 km) from MacDonald Island Park and 0.9 mi (1.4 km) from Athabasca River.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Rivers Casino - 0.9 km / 0.5 mi
Peter Pond Mall - 1 km / 0.7 mi
MacDonald Island Park - 1.3 km / 0.8 mi
Syncrude Aquatic Center - 1.6 km / 1 mi
Northern Lights Regional Health Center - 2.7 km / 1.7 mi
Keyano Theatre & Arts Centre - 3.6 km / 2.2 mi
Heritage Park - 3.7 km / 2.3 mi
Keyano College - 3.8 km / 2.4 mi
Athabasca River - 1.4 km / 0.9 mi
Landmark Cinemas Eagle Ridge - 6.4 km / 4 mi
Beacon Hill Dog Park - 7.1 km / 4.4 mi
Gregoire Dog Park - 7.9 km / 4.9 mi
Oil Sands Discovery Centre - 8.4 km / 5.2 mi
Gregoire Lake Provincial Park - 32.6 km / 20.3 mi
The nearest major airport is Fort McMurray, AB (YMM) - 17.2 km / 10.7 mi
Renovations
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
- Dining venue(s)
- Dining venue(s)
Facilities
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Business Facilities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary on-the-go breakfast is served daily from 5:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
All facilities in Prime Hotel
Common Space
Lobby
Accommodation Services
Exterior
Others
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Multilingual staff
- 24-hour Receptionist
Transportation
- Secure parking
- Storage
Connectivity
- Free WiFi
- Internet point
General
- Fireplace in lobby
- Parking
Nearby Facilities
- Laundry
- ATM/Banking
Things to Do
- TV lounge
Food and Drinks
- Breakfast
Accommodation Policy & General Information in Prime Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
- Pet deposit: CAD 25 per night
- Pet fee: CAD 25.00 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 27.3 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No elevators
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Prime Hotel | 82 |
Number of floors in Prime Hotel | 4 |
Another facilities in Prime Hotel | Smoke-free area, Safety deposit box, Laundry service, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Prime Hotel
What are available facilities at Prime Hotel?
There are top facilites at Prime Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Prime Hotel?
Check-in time at Prime Hotel is staring from 15:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Prime Hotel provide breakfast?
Yes, Prime Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Prime Hotel?
Prime Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Prime Hotel have?
Prime Hotel has 4 floors.
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More Reviews from Other Guests in Prime Hotel
Overall Ratings & Reviews Prime Hotel
Other sources (550)
8.0
Very Good
From 550 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
7.8
Service and Facilites
8.4
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Traveler Reviews Prime Hotel
Number of reviews per page
20
40
Top reviews
Mathieu
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good staff, the place is looking better every time I visit. Always a good stay.
Charles
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Yes the room was very clean and all the staff was very helpful and big smiles. Great!!
Gurpreet
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
All good
Richard
Business
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The first room we were assigned was like stepping into a Sauna. They were kind enough to get us a new room. This room was good but not what I expected. The bathtub was dirty and the glasses were not clean. The breakfast was not what I have had in the past. They are doing renovations which was not identified on the website. For breakfast they handed us a breakfast cold English muffin with sausage and told us to heat it up in their microwave. There is no resturauant because it is under renovations. If I would have know of these renovations I would have picked a different hotel. The staff were very friendly and gracious.
Read More
Kelly
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was supper comphy
Mekete
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
yes
Jeff
Business
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was courteous, and friendly. The hotel is clean.room was spacious and clean, the bed very comfortable. Drapes in the living room do not close completely leaving some light shining thru.
P Jay
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Secure heated parking, friendly staff, and clean facility
Craig
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was clean
Kevin
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very clean and comfortable. Will stay again.
Shawn
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I had a nice stay at Prime. The staff were very courteous and polite. The room was clean, the bed was comfortable and the rate was reasonable. I would recommend this hotel for anyone staying in the area.
Vera
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We were not greeted very well lacking in customer pleasantries as in manners & a smile would have helped. I went to the front desk to request extra towels still “no can I help you” No hello nothing! We checked out it was the same didn’t ask how our stay was, or a good morning etc. The breakfast we received wasn’t what shows on the website. Christmas morning we were up very early to go to our grandkids & kids we got back to the hotel at 10:15 asked for the bag lunch breakfast I was late! I said really it’s Christmas morning she said no just like that. understand there are rules but seriously the hotel was essentially empty & front desk knew we came each morning so they prepared them but we were refused! We are seniors & picked your hotel for the convenience. Staff could really take a good look at proper hospitality. We booked 5 nights there are many other hotels in Fort Mcmurray I choose yours I will be reluctant to stay here again. I travel many times a year to Fort McMurray.
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Rick
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I called on xmas eve to cancel my stay but i got no answer so i left them a message on their answering machine to cancel so that was 2 days notice and they phoned me 37 of dec and told me that they were charging me for the 36 th anyway but I gave them 2 days notice
Joseph Mario
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Underground heat parking very nice
Duncan
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I was very satisfied with my stay. I would recommend this property
Don
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Both sinks taps did not flow water, the aerators were plugged the caulking was disgusting moldy and dirty needing cleaning
Jalees
Business
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Exceptional service provided by the front desk staff.
Stephen
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Yes
Miranda
Business
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
staff is amazing especially front desk ladies. room was clean and roomy. underground parking is the best especially during winter.
Zane
Business and Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great stay
Number of reviews per page
20
40
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