Quality Inn & Suites

Hotels
6.0
/10
Pleasant
740 reviews

What Guests Say About Their Stay

Barbara
10.0
/ 10
Had a nice stay, clean rooms and conveniently on the main street for shopping and restaurants. A pleasant walk to attractions and the falls.
Patricia
10.0
/ 10
Great location and value. Breakfast was good. Nice pool. Very walkable to the falls and on the WEGO bus line.
Lee
10.0
/ 10
Property is very nice, motel is really clean overall I would recommend this place to anyone 100% satisfaction.
In the Area
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5234 Ferry Street, Regional Municipality of Niagara, Ontario, Canada, L2G1R5

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Quality Inn & Suites is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Quality Inn & Suites Address: Map & Location

5234 Ferry Street, Regional Municipality of Niagara, Ontario, Canada, L2G1R5
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Discover More About Quality Inn & Suites

Location


Quality Inn & Suites is a hotel is located at Regional Municipality of Niagara.

About Quality Inn & Suites

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Quality Inn & Suites is a wise choice for travelers visiting Regional Municipality of Niagara.

All facilities in Quality Inn & Suites

Others Quality Inn & Suites
Others

General

  • Parking
  • Parking (surcharge)
  • Fireplace in lobby

Hotel Services

  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area

Food and Drinks

  • Breakfast

Things to Do

  • Indoor pool

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Computer station

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Quality Inn & Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 30 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from October 22 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 02:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quality Inn & Suites
59
Number of floors in Quality Inn & Suites
4
Another facilities in Quality Inn & Suites
Parking (surcharge), Fireplace in lobby, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Quality Inn & Suites

What are available facilities at Quality Inn & Suites?
There are top facilites at Quality Inn & Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Quality Inn & Suites?
Check-in time at Quality Inn & Suites is staring from 16:00 - 02:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Quality Inn & Suites provide breakfast?
Yes, Quality Inn & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Quality Inn & Suites?
Quality Inn & Suites is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Quality Inn & Suites have?
Quality Inn & Suites has 4 floors.
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More Reviews from Other Guests in Quality Inn & Suites

6.0
Pleasant
From 740 reviews
Cleanliness

6.2

Room Comfort

6.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Quality Inn & Suites

Number of reviews per page
20
40
Top reviews
Sean
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Shower appeared to have mold. Bathroom had numerous ants. Toilet paper was always falling off. Floor was nit properly before our stay. Tv was not working (fixed 24 hours later)
Brittany
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we checked in, they told us we were in the “exterior” building vs the main hotel - caution tape up in multiple places, looks to host long term guests, can’t use stairs (again. Caution tape) etc. They said we booked on Expedia and had a cheaper rate - nothing on Expedia mentioned an exterior building. Photos show the main hotel. We were moved to the main building with some push back and had to discuss an upgrade again for our second room.
Read More
AFRO Weddind
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful place
Mohammad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Same breakfast, unclean room, broken toilet seat, ant in the room. Smoking smell. Dirty smell from outside trash. Horrible breakfast
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a nice stay, clean rooms and conveniently on the main street for shopping and restaurants. A pleasant walk to attractions and the falls.
dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

checked in b4 time was allotted and no extra fees, front desk staffing was polite and after i went to my room.front dest called and ask if anything needed to be changed and if was satisfied.
Idaisha
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The properties reserves no stars I requested to pay when I arrive and they tried to charge my card two times before arrival once I got the there. I asked to see the room and the room was nasty, dirty old and ran down. It does not look like the pictures that I posted online.
Sharon
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is a easy walk to many of the attractions and places to eat. The breakfast was fine. They could change the menu every few days.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convienient but tired looking
Martin
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an old tired hotel that is in desperate need of updates. We have nicknamed it the murder motel with a Hooters.
Luvunu
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Parking timing is not good. 1 PM is not appropriate since we pay for one day since we want to visit the falls. Therefore we can be allowed to park st least before next check in. So I suggest until 2:30PM OR 3:00 PM
Kenneth
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was outdated bed was lumpy lightning in the room was very poor TV optionswere very limited and we could not even acces our own netfix account as they said they had no capability breakfast was okay not much choices had only 1 waffle maker when there were over 10 waiting the bathroom was very small asked for a handicapped room but no hanrails in the bathroom
Read More
Deven
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very poor internate connection
Philippe M.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was as expected. Thsnk you for the services.
Anna
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just a nice place. Planning to be back.
Krushna
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Diane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Orher than for nostalgic reasons, it really wasn't the place for us. We stayed in the older section. It was run down whitey a boats across one of the damaged entrance doors. Sticky handrails to the room that you didn't want to touch. A pool that n needed cleaning, it was murky. Staff was lovely. Breakfast buffet ok. The first day they weren't prepared for all the early guests and kept running out of things.
Read More
Patricia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and value. Breakfast was good. Nice pool. Very walkable to the falls and on the WEGO bus line.
Teddy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathtub was slippery and my cousin fell down while taking a shower. I almost fell down as well. Last day there was heavy rain in the morning and water leaked in around the window making a puddle on the floor. Quality well below what I expected from this chain
Larry
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Poor,! Don't book the exterior rooms. We booked four rooms. Two rooms had issues. Broken handle on faucet, dirty toilet vent, broken furniture, uneven curtains, stained bedsheets. Front desk tried to help, however it was unacceptable for a reputable chain hotel which we paid full price for.
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Quality Inn & Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.0
Pleasant
From 740 reviews
Cleanliness

6.2

Room Comfort

6.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quality Inn & Suites

Number of reviews per page
20
40
Top reviews
Sean
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Shower appeared to have mold. Bathroom had numerous ants. Toilet paper was always falling off. Floor was nit properly before our stay. Tv was not working (fixed 24 hours later)
Brittany
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we checked in, they told us we were in the “exterior” building vs the main hotel - caution tape up in multiple places, looks to host long term guests, can’t use stairs (again. Caution tape) etc. They said we booked on Expedia and had a cheaper rate - nothing on Expedia mentioned an exterior building. Photos show the main hotel. We were moved to the main building with some push back and had to discuss an upgrade again for our second room.
Read More
AFRO Weddind
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful place
Mohammad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Same breakfast, unclean room, broken toilet seat, ant in the room. Smoking smell. Dirty smell from outside trash. Horrible breakfast
Barbara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a nice stay, clean rooms and conveniently on the main street for shopping and restaurants. A pleasant walk to attractions and the falls.
dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

checked in b4 time was allotted and no extra fees, front desk staffing was polite and after i went to my room.front dest called and ask if anything needed to be changed and if was satisfied.
Idaisha
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The properties reserves no stars I requested to pay when I arrive and they tried to charge my card two times before arrival once I got the there. I asked to see the room and the room was nasty, dirty old and ran down. It does not look like the pictures that I posted online.
Sharon
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is a easy walk to many of the attractions and places to eat. The breakfast was fine. They could change the menu every few days.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convienient but tired looking
Martin
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an old tired hotel that is in desperate need of updates. We have nicknamed it the murder motel with a Hooters.
Luvunu
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Parking timing is not good. 1 PM is not appropriate since we pay for one day since we want to visit the falls. Therefore we can be allowed to park st least before next check in. So I suggest until 2:30PM OR 3:00 PM
Kenneth
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was outdated bed was lumpy lightning in the room was very poor TV optionswere very limited and we could not even acces our own netfix account as they said they had no capability breakfast was okay not much choices had only 1 waffle maker when there were over 10 waiting the bathroom was very small asked for a handicapped room but no hanrails in the bathroom
Read More
Deven
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very poor internate connection
Philippe M.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was as expected. Thsnk you for the services.
Anna
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just a nice place. Planning to be back.
Krushna
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Diane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Orher than for nostalgic reasons, it really wasn't the place for us. We stayed in the older section. It was run down whitey a boats across one of the damaged entrance doors. Sticky handrails to the room that you didn't want to touch. A pool that n needed cleaning, it was murky. Staff was lovely. Breakfast buffet ok. The first day they weren't prepared for all the early guests and kept running out of things.
Read More
Patricia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and value. Breakfast was good. Nice pool. Very walkable to the falls and on the WEGO bus line.
Teddy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathtub was slippery and my cousin fell down while taking a shower. I almost fell down as well. Last day there was heavy rain in the morning and water leaked in around the window making a puddle on the floor. Quality well below what I expected from this chain
Larry
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Poor,! Don't book the exterior rooms. We booked four rooms. Two rooms had issues. Broken handle on faucet, dirty toilet vent, broken furniture, uneven curtains, stained bedsheets. Front desk tried to help, however it was unacceptable for a reputable chain hotel which we paid full price for.
Number of reviews per page
20
40