凯艺套房酒店

Very good

It was very nice the shower wasn’t good at all and I didn’t like the paying for parking

Shower appeared to have mold. Bathroom had numerous ants. Toilet paper was always falling off. Floor was nit properly before our stay. Tv was not working (fixed 24 hours later)

When we checked in, they told us we were in the “exterior” building vs the main hotel - caution tape up in multiple places, looks to host long term guests, can’t use stairs (again. Caution tape) etc. They said we booked on Expedia and had a cheaper rate - nothing on Expedia mentioned an exterior building. Photos show the main hotel. We were moved to the main building with some push back and had to discuss an upgrade again for our second room.

Wonderful place

Same breakfast, unclean room, broken toilet seat, ant in the room. Smoking smell. Dirty smell from outside trash. Horrible breakfast

Had a nice stay, clean rooms and conveniently on the main street for shopping and restaurants. A pleasant walk to attractions and the falls.

checked in b4 time was allotted and no extra fees, front desk staffing was polite and after i went to my room.front dest called and ask if anything needed to be changed and if was satisfied.

The properties reserves no stars I requested to pay when I arrive and they tried to charge my card two times before arrival once I got the there. I asked to see the room and the room was nasty, dirty old and ran down. It does not look like the pictures that I posted online.

The hotel is a easy walk to many of the attractions and places to eat. The breakfast was fine. They could change the menu every few days.

Convienient but tired looking

This is an old tired hotel that is in desperate need of updates. We have nicknamed it the murder motel with a Hooters.

Parking timing is not good. 1 PM is not appropriate since we pay for one day since we want to visit the falls. Therefore we can be allowed to park st least before next check in. So I suggest until 2:30PM OR 3:00 PM

The room was outdated bed was lumpy lightning in the room was very poor TV optionswere very limited and we could not even acces our own netfix account as they said they had no capability breakfast was okay not much choices had only 1 waffle maker when there were over 10 waiting the bathroom was very small asked for a handicapped room but no hanrails in the bathroom

Very poor internate connection

Everything was as expected. Thsnk you for the services.

Just a nice place. Planning to be back.

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Orher than for nostalgic reasons, it really wasn't the place for us. We stayed in the older section. It was run down whitey a boats across one of the damaged entrance doors. Sticky handrails to the room that you didn't want to touch. A pool that n needed cleaning, it was murky. Staff was lovely. Breakfast buffet ok. The first day they weren't prepared for all the early guests and kept running out of things.

Great location and value. Breakfast was good. Nice pool. Very walkable to the falls and on the WEGO bus line.