The Sutton Place Hotel Vancouver

Hotels
9.3
/10
Exceptional
3,311 reviews

What Guests Say About Their Stay

Shannon

10.0
/ 10
Enjoyed the comfortable bed and the great soaker tub. Nice place to relax after a long day.

Steven

10.0
/ 10
We really enjoyed our stay at the Sutton Place Hotel. It was conveniently located in the heart of Vancouver. The rooms were well appointed and we had a great view of downtown. The only criticism that I would give would be that they made us wait right until 4:00 pm to get into our room. Many others were in the lobby waiting as well. This seems a little suspicious. Were no rooms ready before 4:00pm at this hotel.

Shirley

10.0
/ 10
Excellent staff, very welcoming! Convenient location to cafes, restaurants, shopping, transit, and short walk to Robson St.. Very nice room on higher floor and quiet. Would definitely come back and stay here next time. Highly recommend staying at Sutton.
In the Area
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845 Burrard St, Vancouver, British Columbia, Canada, V6Z2K6

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Sutton Place Hotel Vancouver is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Sutton Place Hotel Vancouver

845 Burrard St, Vancouver, British Columbia, Canada, V6Z2K6
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General


Near Vancouver Waterfront

Location


With a stay at The Sutton Place Hotel Vancouver, you'll be centrally located in Vancouver, steps from Robson Street and 10 minutes by foot from Vancouver Waterfront. This luxury hotel is 0.6 mi (1 km) from Canada Place Cruise Ship Terminal and 0.7 mi (1 km) from Canada Place.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Robson Street - 0.1 km / 0.1 mi
Vancouver Art Gallery - 0.2 km / 0.1 mi
Robson Square - 0.3 km / 0.2 mi
Pacific Centre Shopping Mall - 0.3 km / 0.2 mi
St. Paul's Hospital - 0.5 km / 0.3 mi
Orpheum Theater - 0.5 km / 0.3 mi
Granville Street - 0.5 km / 0.3 mi
Commodore Ballroom - 0.5 km / 0.3 mi
United States Consulate - 0.7 km / 0.5 mi
Vancouver Waterfront - 0.8 km / 0.5 mi
Vancouver Central Public Library - 0.9 km / 0.6 mi
Vancouver Convention Centre - 0.9 km / 0.6 mi
Vancouver False Creek Seawall - 1 km / 0.6 mi
Canada Place Cruise Ship Terminal - 1 km / 0.6 mi
Simon Fraser University - Downtown - 1 km / 0.7 mi

The nearest airports are:
Vancouver Harbour Flight Centre (CXH) - 1 km / 0.6 mi
Vancouver Intl. Airport (YVR) - 14.2 km / 8.8 mi
Pitt Meadows, BC (YPK) - 39.8 km / 24.7 mi
Sechelt, BC (YHS-Sunshine Coast Regional) - 62.8 km / 39 mi
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 119.8 km / 74.4 mi

The preferred airport for The Sutton Place Hotel Vancouver is Vancouver Intl. Airport (YVR).

Renovations


The property will be renovating from March 18 2026 to June 5 2026 (completion date subject to change). The following areas are affected:

  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at Boulevard Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 397 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in The Sutton Place Hotel Vancouver

Bar, Cafe and Lounge The Sutton Place Hotel Vancouver
Bar, Cafe and Lounge
Swimming Pool The Sutton Place Hotel Vancouver
Swimming Pool
Entertainment Facility The Sutton Place Hotel Vancouver
Entertainment Facility
Fitness Center The Sutton Place Hotel Vancouver
Fitness Center
Functional Hall The Sutton Place Hotel Vancouver
Functional Hall

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Spa
  • Pool sun loungers

Business Facilities

  • Business facilities
  • Conference rooms
  • Business center

Transportation

  • Limo or town car service
  • Valet parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Sutton Place Hotel Vancouver

Important Note
  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, LGBTQIA+ friendly, Parking height restrictions apply, Beach nearby, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Sutton Place Hotel Vancouver
397
Number of floors in The Sutton Place Hotel Vancouver
21
Another facilities in The Sutton Place Hotel Vancouver
Braille or raised signage, Accessibility equipment, Accessible parking, Wheelchair accessible, Accessible bathroom

Frequently asked question in The Sutton Place Hotel Vancouver

What are available facilities at The Sutton Place Hotel Vancouver?
There are top facilites at The Sutton Place Hotel Vancouver such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Sutton Place Hotel Vancouver?
The standard check-in time at The Sutton Place Hotel Vancouver is starting from From 16:00 while the latest check-out time is at Before 12:00
Does The Sutton Place Hotel Vancouver provide breakfast?
Yes, The Sutton Place Hotel Vancouver provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sutton Place Hotel Vancouver?
The Sutton Place Hotel Vancouver is a 4.5-star hotel.
How many floors does The Sutton Place Hotel Vancouver have?
The Sutton Place Hotel Vancouver has 21 floors.
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More Reviews from Other Guests in The Sutton Place Hotel Vancouver

9.4
Exceptional
From 3,307 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews The Sutton Place Hotel Vancouver

Number of reviews per page
20
40
Top reviews
Shannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Enjoyed the comfortable bed and the great soaker tub. Nice place to relax after a long day.
Sandy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. Very spacious.
Alana
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience
Glen
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic hotel, staff and location. Will stop there whenever in Vancouver
Martha
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spa
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Sutton Place Hotel. It was conveniently located in the heart of Vancouver. The rooms were well appointed and we had a great view of downtown. The only criticism that I would give would be that they made us wait right until 4:00 pm to get into our room. Many others were in the lobby waiting as well. This seems a little suspicious. Were no rooms ready before 4:00pm at this hotel.
Read More
Shirley
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent staff, very welcoming! Convenient location to cafes, restaurants, shopping, transit, and short walk to Robson St.. Very nice room on higher floor and quiet. Would definitely come back and stay here next time. Highly recommend staying at Sutton.
Su Kong
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No comments
Brian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Sutton Place was our treat to ourselves and it did not disappoint. The property and service was excellent in every respect. The food at the restaurant was worth the expense. Parking was easy and reasonable. Location and surroundings remind you that Vancouver has much to offer even the most discerning customer. I will stay there again next time I’m in Vancouver.
Read More
Dr. Carrie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, friendly, great location!
Matia
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rude front desk greeting. Overly fake customer service. Clean room and particularly comfortable bed Inadequate sauna and pool for 5 star hotel
Michael
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient location, friendly and accommodating staff. It definitely feels a little cramped, but somewhat expected downtown.
Arnie
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A wonderful experience staying at Sutton Place Hotel from the moment I stepped out of my Yellow Cab. Friendly and courteous porters who took my luggage to the Front Desk. Front Desk Staff outstanding particularly the gentleman from Equidor and the young lady from Japan. Originally given a room on the 21st floor. Very spatious. No complaints other than the fact that this room had no bath. Japanese lady was very helpful and upgraded me at no cost to a room on fifth floor with a bath. Outstanding service from her. Bed was very comfortable. Had a problem with plug in bath. Two young men from Engineering Dept addressed the problem. Five star rating from me with regard to service given at Sutton Place Hotel.
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Sutton Place is high-end and centrally located. Is a bit stuffy, but each to their own. Staff was helpful, although they had difficulty finding the reservation and some confusion about amenities with my Expedia status (due to glitches in the system – according to them). Rooms are well appointed and comfortable.
Tara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were friendly and attentive. The gym was well stocked.
James
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice, clean and pleasant for and enjoyable stay
Rachelle
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Karen
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are always wonderful, atmosphere is good. The staff were helpful and friendly, except for the front desk. I will say, i’ve always had good service from the front desk in the past, maybe it was just a bad day but certainly wasn’t friendly, felt like it was a bother to check us in! The pool was also clean and quiet! Overall a good stay.
Read More
Kira
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Brenda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very friendly & helpful. The hotel is beautiful with comfortable beds. The location is great. It’s walkable to go to downtown shopping, the art gallery, theatres & restaurants. etc
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Sutton Place Hotel Vancouver

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 3,307 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Sutton Place Hotel Vancouver

Number of reviews per page
20
40
Top reviews
Shannon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Enjoyed the comfortable bed and the great soaker tub. Nice place to relax after a long day.
Sandy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean and comfortable. Very spacious.
Alana
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great experience
Glen
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic hotel, staff and location. Will stop there whenever in Vancouver
Martha
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spa
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Sutton Place Hotel. It was conveniently located in the heart of Vancouver. The rooms were well appointed and we had a great view of downtown. The only criticism that I would give would be that they made us wait right until 4:00 pm to get into our room. Many others were in the lobby waiting as well. This seems a little suspicious. Were no rooms ready before 4:00pm at this hotel.
Read More
Shirley
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent staff, very welcoming! Convenient location to cafes, restaurants, shopping, transit, and short walk to Robson St.. Very nice room on higher floor and quiet. Would definitely come back and stay here next time. Highly recommend staying at Sutton.
Su Kong
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No comments
Brian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Sutton Place was our treat to ourselves and it did not disappoint. The property and service was excellent in every respect. The food at the restaurant was worth the expense. Parking was easy and reasonable. Location and surroundings remind you that Vancouver has much to offer even the most discerning customer. I will stay there again next time I’m in Vancouver.
Read More
Dr. Carrie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, friendly, great location!
Matia
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rude front desk greeting. Overly fake customer service. Clean room and particularly comfortable bed Inadequate sauna and pool for 5 star hotel
Michael
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient location, friendly and accommodating staff. It definitely feels a little cramped, but somewhat expected downtown.
Arnie
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A wonderful experience staying at Sutton Place Hotel from the moment I stepped out of my Yellow Cab. Friendly and courteous porters who took my luggage to the Front Desk. Front Desk Staff outstanding particularly the gentleman from Equidor and the young lady from Japan. Originally given a room on the 21st floor. Very spatious. No complaints other than the fact that this room had no bath. Japanese lady was very helpful and upgraded me at no cost to a room on fifth floor with a bath. Outstanding service from her. Bed was very comfortable. Had a problem with plug in bath. Two young men from Engineering Dept addressed the problem. Five star rating from me with regard to service given at Sutton Place Hotel.
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Sutton Place is high-end and centrally located. Is a bit stuffy, but each to their own. Staff was helpful, although they had difficulty finding the reservation and some confusion about amenities with my Expedia status (due to glitches in the system – according to them). Rooms are well appointed and comfortable.
Tara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were friendly and attentive. The gym was well stocked.
James
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice, clean and pleasant for and enjoyable stay
Rachelle
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Karen
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are always wonderful, atmosphere is good. The staff were helpful and friendly, except for the front desk. I will say, i’ve always had good service from the front desk in the past, maybe it was just a bad day but certainly wasn’t friendly, felt like it was a bother to check us in! The pool was also clean and quiet! Overall a good stay.
Read More
Kira
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Brenda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very friendly & helpful. The hotel is beautiful with comfortable beds. The location is great. It’s walkable to go to downtown shopping, the art gallery, theatres & restaurants. etc
Number of reviews per page
20
40