Hotel Brasilia

Hotels
7.8
/10
Pleasant
127 reviews

What Guests Say About Their Stay

J

10.0
/ 10
When I arrived at the hotel I was feeling disheartened by what I saw…piles of garbage all over. Inside the hotel was clean, and the lady, Hermana (sp) spoke some English, and was so nice. The room was wonderful, and the bed was so comfortable that I was spend my whole holiday in it. The breakfast was delicious, and plentiful. I usually had a bowl of fruit with cream. Some toast and eggs. The area around the hotel looks very rough, but the people are so kind that it’s impossible to feel uncomfortable. I enjoyed my stay, and will make it a yearly visit

J

10.0
/ 10
When the driver dropped me off at the hotel I was questioning my choice of hotels. The street looked inhospitable, but the piles of garbage on the sidewalk were gone the next day, and the place was mostly clean. Inside was very clean, and the staff were great. The cleaners came to my room each day and asked if they could clean. There was always someone mopping the main floor which glistened. By the end of my trip I knew the area well, and even a fee people. A 20 minute walk to the main downtown area is perfect. I already plan to return to the hotel Brasilia!

Angel

10.0
/ 10
Great hotel and staff. The room was clean and modern. Parking was a great amenity.
In the Area
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Santo Domingo 2228, Santiago, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 8340353

Main Facilities

See more
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Brasilia is a hotel is located at Santiago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Brasilia Address: Map & Location

Santo Domingo 2228, Santiago, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 8340353
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Lobby Hotel Brasilia
Lobby 2 Hotel Brasilia

Discover More About Hotel Brasilia

Location


Hotel Brasilia is a hotel is located at Santiago.

About Hotel Brasilia

From business event to corporate gathering, Hotel Brasilia provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Brasilia, a wonderful accommodation for your family holiday.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Brasilia is the right place to stay.

All facilities in Hotel Brasilia

Bar, Cafe and Lounge Hotel Brasilia
Bar, Cafe and Lounge
Functional Hall Hotel Brasilia
Functional Hall
Common Space Hotel Brasilia
Common Space
Lobby Hotel Brasilia
Lobby
Accommodation Services Hotel Brasilia
Accommodation Services

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Things to Do

  • TV lounge
  • Picnic area

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Business center

Transportation

  • Storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Hotel Brasilia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Brasilia
51
Number of floors in Hotel Brasilia
5
Another facilities in Hotel Brasilia
Laundry service, Newspaper in lobby, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Brasilia

What are available facilities at Hotel Brasilia?
There are top facilites at Hotel Brasilia such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Brasilia?
Check-in time at Hotel Brasilia is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Brasilia provide breakfast?
Yes, Hotel Brasilia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Brasilia?
Hotel Brasilia is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Brasilia have?
Hotel Brasilia has 5 floors.
See All

More Reviews from Other Guests in Hotel Brasilia

7.8
Pleasant
From 127 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Brasilia

Number of reviews per page
20
40
Top reviews
Emilia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its a bit mixed, bed was good and conformable, linen was clean but had a stain. Reception was a bit mixed, forst impression wasnt great, two members of staff on the desk, neither said hello, just carried on. No greating nothing, one looked up and my husband said we were checkin in. From that point the female staff was great. Next day at check out, male staff on reception was the same, I went over, nothing, said good morning and male staff finally looked up, and said good morning. In the bedroom, who came up with the idea to add sound effect to the door lock when it opens? At night you can hear them from the corridor. Bedroom window need a darker bind, room shouls be completely dark so you can have a good night sleep.
Read More
Alejandro
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great service, location and amenities. Had no issues.
Auriol
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Not bad, but the room suppose to have a fridge.
Corey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Photos of the hotel are misleading, also told to not venture out after dark due to safety. The cleaners and staff were lovely, however the location and overall condition of the hotel were a bit off. Convenient having a convenience store on the bottom level, however some of the dance classes were noisy at the bottom level.
Massiel
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

It was a nice stay, great staff and clean room
Dilcia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good breakfast
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Just nice place to stay
J
4.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

The hotel is not quite like what appears in the pictures or description. The hotel is in a bad area. All businesses have steel gates and graffiti. We were warned about walking outside at night. There is no phone in the room. To reach the front desk, you must use your cell phone and call the hotel. That's even on the check-in brochure. Breakfast is scheduled to start at 8am. There is a picture of the breakfast buffet equipment covered in table clothes taken after 8am. They hadn't even started set-up and it was after 8. Our room didn't have colored pillows or a bed runner/bed scarf. When we walked to the bed, we noticed long black hair and dirt marks on the comforter. We also didn't have a side chair in our room. There was one light on each stand next to the bed but they didn't match. The light fixture on the ceiling above the bed had been taped over with electric tape. The hanging light in the bathroom didn't even have a bulb. It's an open socket. There were two old bath towels & two floor towels for outside the shower in the room. No washclothes for faces or hand towels for drying hands. The hotel description mentions a bar. They have a physical bar structure but not a bar for drinks and socializing.There is a physical bar but it doesn't even have glasses on the shelves so it hasn't been used in a long time.
Read More
J
icon-Leisure
Leisure
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

When I arrived at the hotel I was feeling disheartened by what I saw…piles of garbage all over. Inside the hotel was clean, and the lady, Hermana (sp) spoke some English, and was so nice. The room was wonderful, and the bed was so comfortable that I was spend my whole holiday in it. The breakfast was delicious, and plentiful. I usually had a bowl of fruit with cream. Some toast and eggs. The area around the hotel looks very rough, but the people are so kind that it’s impossible to feel uncomfortable. I enjoyed my stay, and will make it a yearly visit
Read More
J
icon-Leisure
Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

When the driver dropped me off at the hotel I was questioning my choice of hotels. The street looked inhospitable, but the piles of garbage on the sidewalk were gone the next day, and the place was mostly clean. Inside was very clean, and the staff were great. The cleaners came to my room each day and asked if they could clean. There was always someone mopping the main floor which glistened. By the end of my trip I knew the area well, and even a fee people. A 20 minute walk to the main downtown area is perfect. I already plan to return to the hotel Brasilia!
Read More
Daniel
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

If anything, I praise part of their staff in reception who were approachable, respectful and helpful answering queries. Some were just not that interested and were just there “doing a shift”. The hotel itself needs proper cleaning and good investment to improve doors, windows and others. The area can be dangerous especially in the evenings and nights. Overall, it has potential, but can be an adventure.
Read More
ASWIN
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

We booked 3 rooms with Mini fridge and microwave, there was only one room given to us with a fridge, no microwave s the microwave which was in the common area was filthy. The toilet paper was placed on the tank as there was no holder. This place does not deserve 1star We paid for service which was not provided inspite of numerous requests, the answer was tomorrow, we were there for 3 nights
Read More
Ruben
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Never again
Milly
icon-with Partner
with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Buena atencion
Lelanie
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

When we arrived, they told us that Expedia canceled our booking. We never canceled our booking. My last email I received was stating that I have until March 5th to cancel it otherwise it is confirmed.
Rodrigo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Friendly stuff, clean and they were all ways willing to help.
Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Great hotel and staff. The room was clean and modern. Parking was a great amenity.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Nice place for the money. 25 usd taxi to airport.
James
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Without doubt or exaggeration the worst check in experience of any hotel, anywhere in the world. On arrival we were told to wait because the receptionist was dealing with another guest. This guest was not present. Ten minutes later she returned, apparently after leaving to get money. What followed was her tediously slow payment process, including going in and out of the hotel at least twice more. The receptionist never offered to check us in in-between. It was 25 minutes before we were dealt with, also excruciatingly slowly. At no point were we offered a seat, a drink or an apology. The hotel itself is impossible to describe. It feels like a poor reproduction of the hotel in the pictures. It's in a fairly dingy back street. The lobby and breakfast area is massive and eerie with the feel of a disused government building. The room did not look like the photos: it was much more dated with an unusual mix of furniture and old curtains. The bed and bedding were mostly clean apart from a stain. Walls are thin and a gym in the same building is noisy. Housekeeping procedures were baffling: - the bed throw we had removed was taken and a new, dirty one placed on the bed - 2 pillow protectors were replaced with children's cartoon pillowcases. - perfectly good toiletries were thrown away - the bathmat had been taken and not replaced and the hand towel had been draped over the back of the toilet. There was no 'do not disturb' sign. Breakfast was mediocre and not replenished quickly.
Read More
PATRICE RICLES
icon-Leisure
Leisure
6.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

No comments at all
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Brasilia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 127 reviews
Cleanliness

7.8

Room Comfort

7.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Brasilia

Number of reviews per page
20
40
Top reviews
Emilia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its a bit mixed, bed was good and conformable, linen was clean but had a stain. Reception was a bit mixed, forst impression wasnt great, two members of staff on the desk, neither said hello, just carried on. No greating nothing, one looked up and my husband said we were checkin in. From that point the female staff was great. Next day at check out, male staff on reception was the same, I went over, nothing, said good morning and male staff finally looked up, and said good morning. In the bedroom, who came up with the idea to add sound effect to the door lock when it opens? At night you can hear them from the corridor. Bedroom window need a darker bind, room shouls be completely dark so you can have a good night sleep.
Read More
Alejandro
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great service, location and amenities. Had no issues.
Auriol
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Not bad, but the room suppose to have a fridge.
Corey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Photos of the hotel are misleading, also told to not venture out after dark due to safety. The cleaners and staff were lovely, however the location and overall condition of the hotel were a bit off. Convenient having a convenience store on the bottom level, however some of the dance classes were noisy at the bottom level.
Massiel
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

It was a nice stay, great staff and clean room
Dilcia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Good breakfast
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Just nice place to stay
J
4.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

The hotel is not quite like what appears in the pictures or description. The hotel is in a bad area. All businesses have steel gates and graffiti. We were warned about walking outside at night. There is no phone in the room. To reach the front desk, you must use your cell phone and call the hotel. That's even on the check-in brochure. Breakfast is scheduled to start at 8am. There is a picture of the breakfast buffet equipment covered in table clothes taken after 8am. They hadn't even started set-up and it was after 8. Our room didn't have colored pillows or a bed runner/bed scarf. When we walked to the bed, we noticed long black hair and dirt marks on the comforter. We also didn't have a side chair in our room. There was one light on each stand next to the bed but they didn't match. The light fixture on the ceiling above the bed had been taped over with electric tape. The hanging light in the bathroom didn't even have a bulb. It's an open socket. There were two old bath towels & two floor towels for outside the shower in the room. No washclothes for faces or hand towels for drying hands. The hotel description mentions a bar. They have a physical bar structure but not a bar for drinks and socializing.There is a physical bar but it doesn't even have glasses on the shelves so it hasn't been used in a long time.
Read More
J
icon-Leisure
Leisure
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

When I arrived at the hotel I was feeling disheartened by what I saw…piles of garbage all over. Inside the hotel was clean, and the lady, Hermana (sp) spoke some English, and was so nice. The room was wonderful, and the bed was so comfortable that I was spend my whole holiday in it. The breakfast was delicious, and plentiful. I usually had a bowl of fruit with cream. Some toast and eggs. The area around the hotel looks very rough, but the people are so kind that it’s impossible to feel uncomfortable. I enjoyed my stay, and will make it a yearly visit
Read More
J
icon-Leisure
Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

When the driver dropped me off at the hotel I was questioning my choice of hotels. The street looked inhospitable, but the piles of garbage on the sidewalk were gone the next day, and the place was mostly clean. Inside was very clean, and the staff were great. The cleaners came to my room each day and asked if they could clean. There was always someone mopping the main floor which glistened. By the end of my trip I knew the area well, and even a fee people. A 20 minute walk to the main downtown area is perfect. I already plan to return to the hotel Brasilia!
Read More
Daniel
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

If anything, I praise part of their staff in reception who were approachable, respectful and helpful answering queries. Some were just not that interested and were just there “doing a shift”. The hotel itself needs proper cleaning and good investment to improve doors, windows and others. The area can be dangerous especially in the evenings and nights. Overall, it has potential, but can be an adventure.
Read More
ASWIN
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

We booked 3 rooms with Mini fridge and microwave, there was only one room given to us with a fridge, no microwave s the microwave which was in the common area was filthy. The toilet paper was placed on the tank as there was no holder. This place does not deserve 1star We paid for service which was not provided inspite of numerous requests, the answer was tomorrow, we were there for 3 nights
Read More
Ruben
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Never again
Milly
icon-with Partner
with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Buena atencion
Lelanie
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

When we arrived, they told us that Expedia canceled our booking. We never canceled our booking. My last email I received was stating that I have until March 5th to cancel it otherwise it is confirmed.
Rodrigo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Friendly stuff, clean and they were all ways willing to help.
Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Great hotel and staff. The room was clean and modern. Parking was a great amenity.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Nice place for the money. 25 usd taxi to airport.
James
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Without doubt or exaggeration the worst check in experience of any hotel, anywhere in the world. On arrival we were told to wait because the receptionist was dealing with another guest. This guest was not present. Ten minutes later she returned, apparently after leaving to get money. What followed was her tediously slow payment process, including going in and out of the hotel at least twice more. The receptionist never offered to check us in in-between. It was 25 minutes before we were dealt with, also excruciatingly slowly. At no point were we offered a seat, a drink or an apology. The hotel itself is impossible to describe. It feels like a poor reproduction of the hotel in the pictures. It's in a fairly dingy back street. The lobby and breakfast area is massive and eerie with the feel of a disused government building. The room did not look like the photos: it was much more dated with an unusual mix of furniture and old curtains. The bed and bedding were mostly clean apart from a stain. Walls are thin and a gym in the same building is noisy. Housekeeping procedures were baffling: - the bed throw we had removed was taken and a new, dirty one placed on the bed - 2 pillow protectors were replaced with children's cartoon pillowcases. - perfectly good toiletries were thrown away - the bathmat had been taken and not replaced and the hand towel had been draped over the back of the toilet. There was no 'do not disturb' sign. Breakfast was mediocre and not replenished quickly.
Read More
PATRICE RICLES
icon-Leisure
Leisure
6.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

No comments at all
Number of reviews per page
20
40