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Renaissance Santiago Hotel by Marriott
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Renaissance Santiago Hotel by Marriott
Hotels
9.0
/10
Exceptional
345 reviews
What Guests Say About Their Stay
ariel
10.0
/ 10
Well located near, a shopping area is easily accessible walking 10 minutes… the staff is very attentive and always focus on getting things done to the guest satisfaction
Robert
10.0
/ 10
The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.
Zhongning George
10.0
/ 10
Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations
In the Area
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Avenida Kennedy 4700, Vicatura, Vitacura, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7630454
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Renaissance Santiago Hotel by Marriott
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Per room per night (excl. taxes & fees)
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What's around Renaissance Santiago Hotel by Marriott
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Avenida Kennedy 4700, Vicatura, Vitacura, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7630454
Discover More About Renaissance Santiago Hotel by Marriott
Location
Renaissance Santiago Hotel by Marriott is located in area / city Vitacura.
About Renaissance Santiago Hotel by Marriott
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Renaissance Santiago Hotel by Marriott exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Renaissance Santiago Hotel by Marriott.
All facilities in Renaissance Santiago Hotel by Marriott
Others
Things to Do
- Hot tub
- Outdoor pool
- Garden
- Library
- Spa
- Sauna
- Steam room
Public Facilities
- Others
- Coffee shop
- Elevator
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Tours
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Rooftop terrace
- Banquet
- Terrace
- Parking
- Parking (surcharge)
Business Facilities
- Business center
- Conference room
- Meeting rooms
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Renaissance Santiago Hotel by Marriott
Important Note
- Fee for buffet breakfast: approximately CLP 25000 per person
- Airport shuttle fee: CLP 55000 per vehicle (one-way, maximum occupancy 3)
- Covered self parking fee: CLP 10000 per day (in/out privileges)
- Pet fee: CLP 25000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CLP 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses solar energy, plus a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Renaissance Santiago Hotel by Marriott | 181 |
Number of floors in Renaissance Santiago Hotel by Marriott | 16 |
Another facilities in Renaissance Santiago Hotel by Marriott | Hot tub, Outdoor pool, Garden, Library, Spa |
Frequently asked question in Renaissance Santiago Hotel by Marriott
What are available facilities at Renaissance Santiago Hotel by Marriott?
There are top facilites at Renaissance Santiago Hotel by Marriott such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Santiago Hotel by Marriott?
The standard check-in time at Renaissance Santiago Hotel by Marriott is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Renaissance Santiago Hotel by Marriott provide breakfast?
Yes, Renaissance Santiago Hotel by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Renaissance Santiago Hotel by Marriott
Other sources (345)
9.0
Exceptional
From 345 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
8.8
Service and Facilites
9.0
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Traveler Reviews Renaissance Santiago Hotel by Marriott
Number of reviews per page
20
40
Top reviews
ariel
Business
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Well located near, a shopping area is easily accessible walking 10 minutes… the staff is very attentive and always focus on getting things done to the guest satisfaction
Karen
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
First class hotel with very kind and helpful staff.
Robert
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.
Bill
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great employees.
KEDARNATH
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great location / good restaurants
Zhongning George
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations
Javier
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
nice
Henoc
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The experience was exceptional. The decor and amenities were far beyond my expectations. This hotel is highly recommended. It is an excellent choice for a stay in Chile.
Victoria Gamboa
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Front desk staff not helpful and with an attitude
Chio
Business
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Well located! Near a shopping mall! Lor’s of restaurants around the corner!
Some employees go far the exta mile to make sure you feel welcome and comfortable!
Julia
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Amazing staff!
Lynne
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.
Verified traveler
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
El servicio fue muy bueno tanto en recepción como en el restaurante incluido en la tarifa. Muy limpias las facilidades así como la habitación. Su ubicación permite acceso a corta distancia de excelentes restaurantes.
Luis
Business and Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;
Linda
Business and Leisure
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping
Mark
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Ok
Jorge
Business
2.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Terrible service
Ashley
6.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly.
Suzanne
Leisure with Friends
10.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us.
There was cucumber and melon water was very refreshing but the glasses were slow to be replenished
Sherry
Leisure Family
6.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
We found the hotel was lovely and comfortable, but lacking with the level of service that we expected. We were on the 12th floor and had access to the executive lounge. The evening cocktails and snacks were quite nice but in the morning it was absolutely impossible to get a cup of coffee. Either the access was not open at 6:30 AM when it was supposed to be, or when it was, I found the coffee maker to be inoperable and sometimes not even plugged in and ready to dispense coffee.. I called the front desk to ask that additional coffee be brought up to our room so I could use our own coffee maker, but was told That we were only entitled to one complementary serving per stay. I really did not think this was good customer service at this level of hotel.
I found the staff to be pleasant, but at no time did I feel they went out of their way to make our stay comfortable. Everything was quite slow, and our housekeeping service was very inconsistent. One day we would have excellent cleanup, only to find the next day a very different story. I would like to give a better rating to this hotel, but I cannot at this time.
The surrounding area is excellent with a Shopping Mall, a couple of blocks away and access to many restaurants and shops. The restaurant in the hotel was also quite good, and I would highly recommend that they obtain English menus for the American customers.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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