Angsana Hangzhou

good, but the food (breakfast) is not good, you should to improve it

Close to wetland, quiet area for holidays

excellent stay for 4 nights, front desk staffs, chris and green are very helpful.

Pleasant

Room is quite small, but neighborhood is nice. the Incense fragrance is a nice touch.

Two nights stay, good location near Xixi wetlands. Service personnel have limited English, but functional

The hotel staff was very helpful and the rooms were clean and neat . The hotel however did not have many guests staying and there was renovation work going on . Overall a good experience with excellent service from the hotel staff who were very helpful .

Very small room, but cool and quiet compound. Quite far from the sights of Hangzhou.

The location is convenient for one of the reserved national scenic spot. We enjoyed out stay and the staff are very helpful. The only drawback is the average Chinese customers are not well mannered in terms of non-smoking policy of the hotel. What can I say, there still education needs to be taught among the general public of China for modern days.

The hotel is remote in Xixi Wetland area but since we wanted to visit the wetland it's not a problem for us. Staff were never too busy to meet our request. The best thing about this hotel was that buggy service was provided to commute between the hotel and Banyan Tree (which was the sister brand). Overall good value for money. Room a bit on the small side.

The services and facility are both 5 star. But I think they need do better cleaning to remove the hard water stain in the bath room. I think it is hard to clean bathroom but they should manage to have a big clean date of the bath room to make it looks new. I would not accept my maid services if my bathroom still has hard water stain.

Amazing hotel, very clean and the most helpful staff. Highly recommended

알리바바 아침에 택시잡기는 힘들었지만 가격대비 정말 만족합니다 호텔존에 위치해있고 도심과는 조금 거리가있습니다. 직원들이 엄청친절해요

sucked sucked

The resort area (not the hotel) is under renovation, all restaurants & shops are closed except 2-3 restaurants & a Starbucks, really limited choices of food or only dine in hotel, while the hotel restaurant only provided Chinese cuisine, not even Asian & don't mention Western. Buffet breakfast provided was not quite a 4-star hotel standard, same dishes for all 3 days I have stayed. Taste was nothing impressive. Breakfast area is just next to hotel lobby, no staff to handle the guests especially young children even they were running & yelling around... Staff are in fact very friendly, have tried their best to answer questions & enquires, yet were unable to answer or provide accurate information, for example they told me to simply buy a shuttle bus ticket to wetland park at tourist center which no need to buy entrance ticket; but the cashier refused so that shuttle bus & park entrance ticket are tight-in. The best thing I like is there are quite a few books which guests can borrow to read at their rooms.

pretty nice hotel with their front desk, will stay there next time.

附近的濕地很漂亮，房間還好

房间太小 局促到不行。独立淋浴房都没有，就在浴缸旁边挂了一个花洒。没有衣柜，只是在洗手台盆后面做了一个开放式的衣架，宽度不足一米，整个客房安置了两张床以后 几乎没有多余空间。早餐品种少且价格不菲。除了价格和服务是悦椿的，其他就是一个4星都不到的酒店

住房整體舒適，房內提供兩種薰香用具選擇，值得一試。 唯浴室的蓮蓬頭無法轉換使用，稍嫌可惜。 工作人員親切，可回應大部分的要求與問題。 鄰近西溪濕地國家公園，提供套票優惠以及接駁車。

酒店前台的服务非常好 办理完入住手续 服务员会亲自带领到房间 并对房间设施做介绍 询问景点事宜 介绍的也非常仔细 临走时还送我们上车 全程微笑服务 感觉很亲切