Grand Hyatt Shanghai

Hotels
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8.9
/10
Exceptional
1,024 reviews

What Guests Say About Their Stay

Jie

10.0
/ 10
I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.

Michael

10.0
/ 10
Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!

Caelum

10.0
/ 10
Room was immaculate and location was incredible. Would absolutely stay here again
In the Area
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88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Hyatt Shanghai is a good choice when you are visiting Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Grand Hyatt Shanghai Address: Map & Location

88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121
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Lobby Grand Hyatt Shanghai
Lobby 2 Grand Hyatt Shanghai

Discover More About Grand Hyatt Shanghai

General


Near Shanghai Tower

Location


With a stay at Grand Hyatt Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Shanghai Tower and People's Square. This luxury hotel is 2.5 mi (4 km) from Nanjing Road Shopping District and 2.9 mi (4.7 km) from The Bund.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jin Mao Tower - 0.2 km / 0.1 mi
IFC Mall - 0.4 km / 0.2 mi
Lujiazui Central Greenland - 0.4 km / 0.3 mi
Shanghai Tower - 0.6 km / 0.4 mi
Shanghai World Financial Center - 0.7 km / 0.4 mi
Pudong Riverside Promenade and Park - 1.1 km / 0.7 mi
Super Brand Mall - 1.2 km / 0.8 mi
Oriental Pearl Tower - 1.3 km / 0.8 mi
Shanghai Municipal History Museum - 1.5 km / 0.9 mi
Huangpu River - 1.5 km / 0.9 mi
Museum at Fairmont Peace Hotel - 1.8 km / 1.1 mi
Bund Sightseeing Tunnel - 1.8 km / 1.1 mi
Shanghai International Convention Centre - 2 km / 1.2 mi
Three on the Bund - 2.4 km / 1.5 mi
Nanjing Road Shopping District - 2.7 km / 1.7 mi

The nearest airports are:
Hongqiao International Airport (SHA) - 22.8 km / 14.2 mi
Shanghai Pudong Intl. Airport (PVG) - 41.7 km / 25.9 mi

The preferred airport for Grand Hyatt Shanghai is Hongqiao International Airport (SHA).

Renovations


The following facilities or services will be unavailable from June 8 2026 to June 12 2026 (dates subject to change):

  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 30139 square feet (2800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


For lunch or dinner, stop by Canton, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms


Treat yourself to a stay in one of the 548 guestrooms, featuring fireplaces. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

All facilities in Grand Hyatt Shanghai

Bar, Cafe and Lounge Grand Hyatt Shanghai
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Shanghai
Swimming Pool
Entertainment Facility Grand Hyatt Shanghai
Entertainment Facility
Fitness Center Grand Hyatt Shanghai
Fitness Center
Functional Hall Grand Hyatt Shanghai
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Limo or town car service
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires guests to wear swim caps in the pool.
  • It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Shanghai
548
Number of floors in Grand Hyatt Shanghai
88
Another facilities in Grand Hyatt Shanghai
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Grand Hyatt Shanghai

What are available facilities at Grand Hyatt Shanghai?
There are top facilites at Grand Hyatt Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Grand Hyatt Shanghai?
Check-in time at Grand Hyatt Shanghai is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Hyatt Shanghai provide breakfast?
Yes, Grand Hyatt Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Hyatt Shanghai?
Grand Hyatt Shanghai is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Hyatt Shanghai have?
Grand Hyatt Shanghai has 88 floors.
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More Reviews from Other Guests in Grand Hyatt Shanghai

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (18)
Other sources (1,006)
9.0
Exceptional
From 1,006 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
eugene
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was nice but HOT! I called and asked them to fix the air conditioning. It took three calls before someone came. After they looked at it, they said give it time and it will get cooler. It never did. I called customer service no less than seven times before I could get someone to respond. They said they would bring me a fan. Somehow they forgot. After 30 minutes I called again. I asked to speak with the manager who after a while apologized and 15 minutes later brought a fan to the room. All I did was blow around hot air. Breakfast was also disappointing. The coffee machines did not offer simple brewed coffee. The toaster was broken. The bacon was raw, the eggs were cold. Very disappointing experience. I made the manager aware of all of my situations and he said thank you sorry for the inconvenience. No explanation, no discount, just more disappointment..
Read More
Jie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Hung
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staffs were very friendly, helpful and professional.
Aakash
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Yuan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We upgraded to a suite at the hotel, and it was totally worth it. The view from the room was impressive. A 180 degree of the city and the river from 58th floor was breath taking. The room was large and comfortable. The hotel could offer better food options at the club level. However, the drink options were okay. There were near by dining options as the hotel was close to several malls.
Read More
Caelum
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was immaculate and location was incredible. Would absolutely stay here again
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location amazing views at night. Buffet dinner amazing quality food
Orhan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call.
jose
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good
steve
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent hotel offering 5 star facilities and service. The staff were great and it is in a wonderful location close to the major sights in the financial sector.
Lisa
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was spacious and the view was great. Cleanliness could have been a little better as we found d an old band aid in the tub. Amenities could have been more substantial given the price. Breakfast was outstanding. Staff was nice and provided everything we needed including a loan of a curling iron and an early breakfast when we had to check out before breakfast time.
Read More
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.
Michelle
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall ok
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lack of foods.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (18)
Other sources (1,006)
9.0
Exceptional
From 1,006 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
eugene
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was nice but HOT! I called and asked them to fix the air conditioning. It took three calls before someone came. After they looked at it, they said give it time and it will get cooler. It never did. I called customer service no less than seven times before I could get someone to respond. They said they would bring me a fan. Somehow they forgot. After 30 minutes I called again. I asked to speak with the manager who after a while apologized and 15 minutes later brought a fan to the room. All I did was blow around hot air. Breakfast was also disappointing. The coffee machines did not offer simple brewed coffee. The toaster was broken. The bacon was raw, the eggs were cold. Very disappointing experience. I made the manager aware of all of my situations and he said thank you sorry for the inconvenience. No explanation, no discount, just more disappointment..
Read More
Jie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Hung
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staffs were very friendly, helpful and professional.
Aakash
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Yuan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We upgraded to a suite at the hotel, and it was totally worth it. The view from the room was impressive. A 180 degree of the city and the river from 58th floor was breath taking. The room was large and comfortable. The hotel could offer better food options at the club level. However, the drink options were okay. There were near by dining options as the hotel was close to several malls.
Read More
Caelum
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was immaculate and location was incredible. Would absolutely stay here again
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location amazing views at night. Buffet dinner amazing quality food
Orhan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call.
jose
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good
steve
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent hotel offering 5 star facilities and service. The staff were great and it is in a wonderful location close to the major sights in the financial sector.
Lisa
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was spacious and the view was great. Cleanliness could have been a little better as we found d an old band aid in the tub. Amenities could have been more substantial given the price. Breakfast was outstanding. Staff was nice and provided everything we needed including a loan of a curling iron and an early breakfast when we had to check out before breakfast time.
Read More
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.
Michelle
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall ok
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lack of foods.
Number of reviews per page
20
40