Grand Hyatt Shanghai

Hotels
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8.9
/10
Exceptional
1,026 reviews

What Guests Say About Their Stay

Jie

10.0
/ 10
I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.

Michael

10.0
/ 10
Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!

Caelum

10.0
/ 10
Room was immaculate and location was incredible. Would absolutely stay here again
In the Area
See Map
88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Grand Hyatt Shanghai is a good choice when you are visiting Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Shanghai

88 Century Avenue, Pudong New Area, Lujiazui, Pudong, Shanghai, China, 200121
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Lobby Grand Hyatt Shanghai
Lobby 2 Grand Hyatt Shanghai

Discover More About Grand Hyatt Shanghai

What You Might Like - All About Grand Hyatt Shanghai

Grand Hyatt Shanghai is more than just a hotel; it's an experience. Guests consistently rave about the breathtaking views from the rooms, many boasting panoramic cityscapes. The impeccable service is another major draw, with staff known for their attentiveness and willingness to go the extra mile. The sheer scale and elegance of the hotel itself leave a lasting impression, making it a truly memorable stay. From the moment you step inside, you're enveloped in luxury and sophistication.

What truly sets Grand Hyatt Shanghai apart is its prime location. It's incredibly convenient for exploring the vibrant city, with easy access to major attractions and public transport. The hotel's extensive facilities cater to every need, from a state-of-the-art fitness centre to a luxurious spa. Many guests also highlight the exceptional dining options, with a range of restaurants offering diverse culinary experiences. It's a perfect blend of luxury, convenience, and unforgettable moments.

In short, Grand Hyatt Shanghai consistently receives glowing reviews for its stunning location, exceptional service, and luxurious amenities. It's a top choice for discerning travellers seeking a truly unforgettable stay in Shanghai. Book your stay today and experience the magic for yourself!

Concept & Design Grand Hyatt Shanghai

The Grand Hyatt Shanghai is a masterpiece of modern design, a testament to architectural brilliance. The hotel's design concept seamlessly blends contemporary elegance with traditional Chinese influences, creating a harmonious and sophisticated atmosphere. The lobby, a breathtaking space in itself, is a stunning example of this fusion, featuring soaring ceilings and exquisite details. The overall aesthetic is one of understated luxury, creating a sense of calm and serenity amidst the bustling city.

While not attributed to a single famous designer, the hotel's design is a collaborative effort reflecting a sophisticated understanding of both modern and traditional aesthetics. The lobby itself is a captivating space, a grand atrium that invites you to explore. Natural light floods the area, highlighting the elegant furnishings and creating a welcoming ambiance. It's the perfect place to relax, meet friends, or simply soak in the atmosphere of this iconic hotel.

Different Hotel Room Types Available in Grand Hyatt Shanghai

Choosing the right

hotel room type

is crucial for a comfortable stay. Grand Hyatt Shanghai offers a wide range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels

to luxurious suites. Let's explore the options:

  • Grand Deluxe Room:

    Offers stunning city views, non-smoking options available, and may include a bathtub.
  • Grand Club Room:

    Includes access to the Grand Club Lounge, offering complimentary breakfast and evening cocktails. City views are standard, with non-smoking options available. Many rooms feature bathtubs.
  • Suite Rooms:

    A range of suites are available, offering spacious living areas, separate bedrooms, and often breathtaking views. Bathtubs and bidets are common features. Non-smoking options are available.
  • Accessible Rooms:

    Designed to meet the needs of guests with disabilities, these rooms offer features such as wider doorways and roll-in showers.

Please note that pet-friendly options may be limited; it's best to contact the hotel directly to inquire about pet policies and any associated charges.

Unique Hotel Facilities in Grand Hyatt Shanghai

Beyond the standard

hotel facilities

, Grand Hyatt Shanghai boasts a range of unique amenities designed to enhance your stay. Whether you're looking for relaxation or adventure, there's something for everyone. Many of these facilities are available for both adults and children, making it a great choice for families.

  • Indoor Swimming Pool:

    A refreshing escape, perfect for a relaxing swim. Operating hours vary; check with the hotel for details.
  • Fitness Centre:

    State-of-the-art equipment and stunning views make this a great place to maintain your fitness routine. Operating hours are typically from early morning until late evening.
  • Spa:

    Indulge in a range of treatments and therapies designed to rejuvenate and relax. This service incurs an additional fee; pricing is available upon request.
  • Kids Club:

    A dedicated space for children with supervised activities and entertainment. Operating hours and age restrictions may apply; check with the hotel for details.

Hotel Buffet or Hotel Restaurant / Cafe Available in Grand Hyatt Shanghai

Grand Hyatt Shanghai offers a diverse range of dining experiences, from lavish buffets to intimate cafes. Whether you're looking for a quick bite or a fine dining experience, you'll find something to suit your taste and budget. Many restaurants offer a variety of cuisines, ensuring there's something for everyone.

  • The Peak Lounge:

    Offers stunning views and a sophisticated atmosphere, perfect for afternoon tea or evening cocktails. Opening hours are typically from late morning until late evening.
  • The Eight:

    A Cantonese restaurant serving traditional dishes with a modern twist. Prices vary depending on the dishes ordered. Opening hours are typically for dinner.
  • Lobby Lounge:

    A relaxed and informal space, perfect for a light meal or coffee. Open throughout the day, offering a range of snacks and beverages.
  • Buffet Breakfast:

    A lavish buffet breakfast is typically offered in the hotel's main dining area. The price is usually included in the room rate or available for purchase separately.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Grand Hyatt Shanghai offers excellent connectivity, making your journey smooth and stress-free. Whether you prefer a private transfer or public transport, there's a solution to suit your needs and budget. Consider these

hotel transfer

options:

  • Taxi:

    Readily available outside the airport, offering a direct transfer to the hotel. The journey time and cost will depend on traffic conditions.
  • Airport Shuttle:

    Check with the hotel for availability and booking requirements. This is a convenient and often cost-effective option.
  • Airport Limousine:

    A more luxurious option, offering a private and comfortable transfer to the hotel. Pre-booking is recommended.

For those seeking

hotels with airport shuttle

services, it's always best to confirm availability and booking procedures directly with the hotel.

Nearby MRT Station & Bus Stops Nearby

Grand Hyatt Shanghai enjoys excellent public transport links, making it easy to explore the city. Several

nearby MRT station

s and

bus stops nearby

provide convenient access to various parts of Shanghai. This makes it a great choice for those who prefer to use public transport.

  • MRT Station:

    The nearest MRT station is [Name of Nearest MRT Station], approximately [Distance] from the hotel. The Shanghai Metro uses a card-based payment system; cards can be purchased at the station.
  • Bus Stops:

    Several bus stops are located within walking distance of the hotel, offering connections to various parts of the city. Payment options typically include cash and transit cards.

For those seeking

MRT nearby

or a

nearby bus station

, this location offers excellent accessibility.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Grand Hyatt Shanghai

Shanghai offers a wealth of family-friendly attractions, many within easy reach of Grand Hyatt Shanghai. From iconic landmarks to interactive museums, there's something to entertain everyone. Here are a few suggestions for

nearby attractions

and

nearby activities

:

  • Shanghai Disneyland:

    A magical experience for all ages, offering thrilling rides, captivating shows, and enchanting characters. Entry fees apply; check the official website for pricing and ticket options. Approximately [Distance] from the hotel.
  • Shanghai Ocean Aquarium:

    Discover a fascinating underwater world, home to a diverse range of marine life. Entry fees apply. Approximately [Distance] from the hotel.
  • Shanghai Museum:

    Explore Chinese art and history through a vast collection of artefacts and exhibits. Entry is typically free or has a nominal fee. Approximately [Distance] from the hotel.
  • Yu Garden:

    A beautiful classical garden offering a tranquil escape from the bustling city. Entry fees apply. Approximately [Distance] from the hotel.
  • The Bund:

    A stunning waterfront promenade offering breathtaking views of the city skyline. Free to visit. Approximately [Distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations near Grand Hyatt Shanghai

Looking for alternative accommodation options near Grand Hyatt Shanghai? Whether you're seeking luxury or budget-friendly choices, there are several excellent hotels in the area. Consider these options for your stay:

  • Luxury Accommodations:

    [Name of 5-star Hotel 1], [Name of 5-star Hotel 2], [Name of 6-star Hotel (if available)]
  • 4-Star Hotels:

    [Name of 4-star Hotel 1], [Name of 4-star Hotel 2], [Name of 4-star Hotel 3]
  • 3-Star Hotels:

    [Name of 3-star Hotel 1], [Name of 3-star Hotel 2], [Name of 3-star Hotel 3]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its stunning views, exceptional service, and convenient location, Grand Hyatt Shanghai offers an unforgettable experience. To make your trip even more convenient, consider booking your stay through Traveloka. You can easily find and

book cheap hotels

through our platform, ensuring you get the best deals on

cheap hotels nearby

. And don't forget to book your flights! Traveloka offers great deals on

book cheap air tickets to China

, making your travel planning a breeze. Start planning your dream Shanghai getaway today!

All facilities in Grand Hyatt Shanghai

Bar, Cafe and Lounge Grand Hyatt Shanghai
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Shanghai
Swimming Pool
Entertainment Facility Grand Hyatt Shanghai
Entertainment Facility
Fitness Center Grand Hyatt Shanghai
Fitness Center
Functional Hall Grand Hyatt Shanghai
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Sauna
  • Steam room

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Limo or town car service
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires guests to wear swim caps in the pool.
  • It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Shanghai
548
Number of floors in Grand Hyatt Shanghai
88
Another facilities in Grand Hyatt Shanghai
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Grand Hyatt Shanghai

What are available facilities at Grand Hyatt Shanghai?
There are top facilites at Grand Hyatt Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Shanghai?
The standard check-in time at Grand Hyatt Shanghai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Shanghai provide breakfast?
Yes, Grand Hyatt Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Shanghai
Grand Hyatt Shanghai has a 5.0-star rating.
How many floors does Grand Hyatt Shanghai have?
Grand Hyatt Shanghai has 88.
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More Reviews from Other Guests in Grand Hyatt Shanghai

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (18)
Other sources (1,008)
9.0
Exceptional
From 1,008 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
Jie
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Hung
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staffs were very friendly, helpful and professional.
Aakash
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Yuan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We upgraded to a suite at the hotel, and it was totally worth it. The view from the room was impressive. A 180 degree of the city and the river from 58th floor was breath taking. The room was large and comfortable. The hotel could offer better food options at the club level. However, the drink options were okay. There were near by dining options as the hotel was close to several malls.
Read More
Caelum
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was immaculate and location was incredible. Would absolutely stay here again
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location amazing views at night. Buffet dinner amazing quality food
Orhan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call.
jose
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good
steve
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel offering 5 star facilities and service. The staff were great and it is in a wonderful location close to the major sights in the financial sector.
Lisa
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious and the view was great. Cleanliness could have been a little better as we found d an old band aid in the tub. Amenities could have been more substantial given the price. Breakfast was outstanding. Staff was nice and provided everything we needed including a loan of a curling iron and an early breakfast when we had to check out before breakfast time.
Read More
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.
Michelle
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall ok
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lack of foods.
Jayden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Shanghai

Traveloka (18)
Other sources (1,008)
9.0
Exceptional
From 1,008 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Shanghai

Number of reviews per page
20
40
Top reviews
Jie
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.
Hung
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staffs were very friendly, helpful and professional.
Aakash
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was great
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Yuan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We upgraded to a suite at the hotel, and it was totally worth it. The view from the room was impressive. A 180 degree of the city and the river from 58th floor was breath taking. The room was large and comfortable. The hotel could offer better food options at the club level. However, the drink options were okay. There were near by dining options as the hotel was close to several malls.
Read More
Caelum
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was immaculate and location was incredible. Would absolutely stay here again
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location amazing views at night. Buffet dinner amazing quality food
Orhan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call.
jose
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good
steve
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel offering 5 star facilities and service. The staff were great and it is in a wonderful location close to the major sights in the financial sector.
Lisa
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was spacious and the view was great. Cleanliness could have been a little better as we found d an old band aid in the tub. Amenities could have been more substantial given the price. Breakfast was outstanding. Staff was nice and provided everything we needed including a loan of a curling iron and an early breakfast when we had to check out before breakfast time.
Read More
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB.
Michelle
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall ok
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An iconic building in an iconic city. Great location. Amazing views! Lovely helpful staff. Fast lifts! Decor a bit tired. Limited internet. Overpriced breakfast.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing hotel
Carlos
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

All all was amazing!!! Five stars
XI
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Location is good.
Jong-Hyun
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lack of foods.
Jayden
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Booked a river view king and got upgraded to the diplomat by the wonderful check-in staff. The room was absolutely incredible, from the views to the bed linen/pillow quality, to the soft, fluffy white robes, to the Guerlain toiletries and Dyson hair dryer; everything was superb. I booked this reservation as a part of my master's degree grad celebration and felt very well cared for. I wish the hotel offered a paid airport pick-up service, as I found the language barrier made it quite hard to get to the hotel, and I did get scammed by a local taxi driver, unfortunately. The main complaint I do have, however, is regarding the in-room dining. I tried to order a Chinese chicken dish and was told they were out; so i tried to order a different chicken dish and was told they were out of chicken entirely, which was a decent portion of the menu given I arrived later in the evening. The options, therefore, were very limited, and I ended up ordering shrimp dim sum and Shanghai-style noodles. The dumplings were delicious, but the noodles tasted dry, and like they were left under a heat lamp to marinate in extremely salty soy sauce, so I didn't end up eating much of them. I would stay again, but would hope to have the hotel assist in arranging airport transfers and offer more in-room dining options.
Read More
Number of reviews per page
20
40