Hilton Haikou

My entire family had a fantastic stay at our 2 bedroom suite. It comes with a large living room and CEO study room, way beyond our expectation. So comfy that we almost didn’t want to go out! Housekeeping was done promptly and professionally, it felt so good to return to a sparkling clean home after a hot day in the sun.

Staff in the hotel is friendly and so helpful! But the executive lounge is terrible, not many snacks or drinks. No staff in it for any service, only one check your room number in the entry.

Booked a room Ocean view king studio, we really enjoyed our stay. Everything was great including breakfast.

Room had a slight smoke smell when we first checked in but otherwise very clean. Breakfast had wide variety Swimming pool permit only those with swim cap to use. Jacuzzi looked suspiciously filled with stale slightly off Color water. Not worth the price paid. Location of hotel in the city is ok.

Excellent customer service

My experience at this Hilton in Haikou was better than I expected. Strongly recommend this hotel to anyone for both business and pleasure.

Blu Bar was open, but half closed. No view. Very quiet when we were there once during our 6-day stay.

Travelled with a big family and we enjoyed the big and spacious rooms that allowed us to stay comfortably. There was only one or two spots under the table that was dirty (we had to shift it to pick an item that fell). There are several types of bathroom. The ones with the bathtub beside the shower has more space and is more comfortable. The water pressure is good! Hotel staff were responsive and fast when we requested for items. Breakfast buffet had a good spread with a nice sea view in the restaurant. We had to take the lift down to level 1 to access a separate lift to the restaurant but we didn’t have to wait long for the lift so no complains about that. There are also several shopping malls nearby with a wide spread of food and shopping options. It is also quite near Qi Lou Old Street. Would come back to stay again if we visit the area. Do take note that if you drive, there are limited parking space. Might need to check with the hotel on that.

Room was excellent. It was a king suite for a very good price. Bed was very comfortable.

The hotel is excellent! The room is big, cosy and clean. The staff are helpful, attentive and friendly. Highly recommended!

Good stay

This is second time we stayed here… Place is well maintained and still in very good condition despite our last visit pre-covid in 2018. Highly commend service of check-in staff Nit Gan especially since male guest in front of us gave her a long and super hard time but she didn’t flinch a beat and served us with super efficiency and accommodate our request for early check-in despite we arriving at around 1pm. Housekeeping team cleaned up the room very well plus very prompt to provide us with additional pillows and ice. This is definitely the best hotel on the stretch and will choose to stay here again for my next trip to Haikou.

i am a frequent flyer to haikou and always choose haikou hilton as my stay - its perfect fo me in its price, location, and environment. Its my first time to try the apartment style tho, its try worthy

Up to the standard business hotel with reasonable price. Nothing special to mention, but most importantly also nothing to complain about. Nice view as hotel situated in high floors.

Very good. The room was excellent and had a great view of Haikou Bay. Service was mostly good. Breakfast was also good. I would stay again.

Great property. Excellent location. Good service. Room was beautiful and had a great view. Would definitely stay again.

Great stay thank you

The toilet seat has fresh urine stains and leftover upon check in room.

It was a very modern and high standard hotel with excellent facilities

One of the nicest hotel and staff I have experienced with my 20 years of travel. Highly recommend for leisure or business travelers!