ibis Xiamen Kaiyuan

I booked the hotel through hotels.com. When I arrived, the hotel had no record of my booking. Since it was late at night, I decided to book directly with the hotel and figured I would contact hotels.com to resolve the reservation issue. Hotels.com said they were unable to resolve the issue due to the hotel cancellation policy (which they told me, they did not have from hotels.com). So this hotel got paid twice for my single stay. I will continue to fight this and possibly use another service.

Very near to the Xiamen train station. .

Location was a big plus however the room was a bit small.

This is a great budget-friendly very comfortable property in a great location. A special note, however - if you do not speak Chinese or can translate quickly, then this may be not for you. This is definitely a Chinese language-oriented hotel.

The location is terrific. Located very near Xiamen train station and a mall. Plenty of eateries and restaurants nearby. Room is quiet and clean.

Average

Good location

It's true what others have said about the service. The front desk staff is not exactly overflowing with hospitality. Front desk employees, it wouldn't break your face to smile when people come in the door. However, they did help whenever I had a problem or question. I was extremely disappointed with the cleanliness of the hotel. I spilled some water on the floor of the room and wiped up the spill with a towel. The towel was black when I finished. Other guests, use the slippers they give you, 'kay? The room also had a bad smell, a kind of smoke mixed with mustiness, that never went away during the week I stayed there. Every corner of every carpet looks like it needs an angled head on the vacuum cleaner taken to it. As for the condition, it is a master class in poor workmanship. The shower wand fell off its stand the first time I used it, and it was never fixed during the week I was there. The staff just propped it up against the faucet handle. The same thing with the soap dispenser. The carpets look worn and dingy. The TV didn't work properly, so if I wanted to change channels, I had to do it the old-fashioned way - stand up and do it. The WiFi is terrible. The hotel is comfortable. The bed is nice and cushy. The A/C is a welcome break from the humid Xiamen temperatures. The elevator works well. The local area is hard to beat. The area around the train station is packed with shops and restaurants, and almost anywhere else you want to go in the city can be reached easily.

Is noisy at 9~11pm and early morning. Staircase from lobby to another floor.

I have stayed here several times and make this my hotel on any business trips to Xiamen. The pricing is very good and the location cannot be beat. Next to the train station and with every fast food company known to the western hemisphere along with walmart makes it easy after a long day working with factories to grab a pizza hamburger or some chicken. If you are on a business trip then this place is great.

hotel is clean and good location,shopping mall and train station around walking distance.Breakfast is average.Will stay again in future if coming to xiamen.

The location is excellent. Next to train station and closeby are all fast food outlets of western food. Walmart almost next door. No english spoken in hotel so have your translation software on your phone if you dont speak english. You must tell them to turn on "cold wind" if you want your air con to work. Otherwise despite the thermostat it just runs the fan.

Horrible Hotel, it is situated beside a school! They have morning assembly at 8am daily! It was so loud and noisy that I am awaken by it daily!! will never recommend this hotel to friends and family!!

Room is decent in size, toilet is remodeled. Blankets and bed sheets are dusty and we saw bugs on the rim of mattress area. Location is indeed perfect as proved on map undoubtedly. Depends on what you look for , we won’t come back for sure.

convenient to train station, customer counter staff are poor while cleaners are good.

On business trip nxt to trsin statiion close fast foods very good

convenient for rail and bus,shops etc.Staff do not speak English,and no information about sightseeing, transport etc. Rooms clean enough but corridors have stained carpet,rarely vacuumed.Hotel backs onto a school,so very noisy early morning if you get a room on that side.Renovation work upstairs starts early and ends late.

Decent hotel close to bus and train station. Very little english

Generally good quality and central location, reasonable price for mid-level hotel. The staff exhudes the warmth of the Harbin winter. I felt that they wished I would go away, and that they were disturbed that I had shown up to stay in their hotel. Also, I observed a large rat in the breakfast area, but this might be a one time event that can happen. In short, there is need for improvement.

Great location and easy access to food and shopping.