Radisson Collection Hyland Shanghai

Great location on nanjing road. Staff was helpful. Everything close by. Property a little bit older and there is a slight scent of smoke permeating the air. But that's everywhere in Shanghai. Cheap massage on site. A cute cat on 7th floor and gym

House keeping is great, the breakfast good, the workout facilities not so great, but the disappointment of the stay was that they gave some perks, which includes a shabby 30th floor “executive club” (terribly food - leftovers from breakfast?) and the discount on laundry was refused. I do not care about the monetary part, but the refusal to acknowledge their mistake and lack of attempt to make up (or even say sorry) was startling. A hotel with lots of Russian guests.

Good location, helpful staff and clean rooms. The only issue is that all your online purchase need to be self collect at the pickup point

* Perfect location at the heart of the shopping district * Spacious and clean room with all needed amenities * Very nice breakfast buffet * Good value for money

Fantastic experience! The executive rooms are well worth it offering the best views of the Bund and Pearl Tower with free access to the 30est floor lounge to complementary unlimited food and soft drinks all day and alcoholic drinks (6-8pm). The location couldn’t be more convenient too.

We chose this hotel because the location was perfect. It’s about in the middle of the Nanjing Road pedestrian area. The hop-on-hop-off bus has a stop immediately adjacent to the hotel, and another just a couple blocks away. The lobby is on the second floor. You can walk up a steep flight of stairs on Nanjing Road or you can walk into the attached garage and take an elevator to the lobby. Our room was not very large, but adequate for our needs. The bed was comfortable and the shower was quite good with consistent temperature and strong spray. Like most China hotels, bottled water is provided for free. If you need more, they will bring it to your room. The buffet breakfast was good and had windows looking out over Nanjing Road. It was a good environment. The staff at the hotel were friendly and helpful. We enjoyed our stay.

Really nice place

Gym was good and great choice at breakfast, location very busy, but great if you want to be in the main shopping district

Breakfast was way over priced and was just of average quality at most.

Great location. It's right in the middle of the main street. Walkable to the bund too. The highlight for me was breakfast, so many options and I don't eat meat, so plenty more if you do. Also had soya milk so useful if you're vegan. Bed was comfortable, room has a kettle to make tea/coffee whenever you like which I always appreciate. You have to request things like toothbrushes or razors though. Overall we enjoyed our stay here and would stay again.

Perfect location for first time visitors to Shanghai. Building a bit dated but room was spacious and clean, beds were comfortable. Staff were friendly, professional and very efficient. Many options at breakfast buffet. Tons of great restaurants within walking distance. The walk to the Bund is a must do both at day and at night.

Great Location

Great area. Had a wonderful experience

Fantastic property to stay in Shanghai, close to a good number of attractions, the bund, shops, etc!

I cannot recommend this hotel. It seems that the hotel sought to block my original review, which was just the first sentence. So, I’ll give a full review: this hotel was horrible, the staff at the front desk and concierge were rude and unwelcoming. The room was not very clean. The entrance to the hotel was built in such a way that didi drivers could not easily access it and consequently my spouse and I were forced to cross the street to enter or exit our car hire. The room was also cramped and the furniture was tired. Generally speaking this hotel and the staff were a major low point of my trip and represented a distinct abnormality when compared with every other hotel I stayed at. It does not surprise me that my original review was protested by this hotel despite it being just the single first sentence you see here - the individuals who manage this hotel do not seem to be willing to accept honest feedback.

Didn’t sign up for breakfast

Excellent breakfast

Excellent Hotel right on Nanjing Road, close to everything. Breakfast was great with many choices, hotel staff were helpful

Breakfast was good and can be better organized. My son saw a mouse jump over his foot running into the kitchen on the last day which is concerning. Rooms are well equipped but tight. Staff was cooperative but failed to deliver the laundry to room stating left a message to pickup from front desk, which was not convenient. Location was perfect, center of Nanjing rd easy to get in and out, minutes from metro station. Has an excellent spa on 4th floor.

Clean! Staff was very friendly and helpful. Great hotel & super close to shopping and dining. Would 100% return!