8.6
/10
Very Good
323 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
First time staying here. Location was good. The only thing disappointing is the breakfast. For such a big lux hotel the breakfast was rather disappointing..
Keba
10.0
/ 10
My stay at the **W Guangzhou** was nothing short of amazing. From the moment I arrived, I was captivated by the hotel's stunning design—modern, luxurious, and full of vibrant energy. The rooms were beautifully appointed with high-end amenities, and the skyline views were breathtaking. What truly set this hotel apart was the **incredible staff**, who went above and beyond to make my stay memorable. A special shout-out to **Clark**, who was an absolute hero during my visit. When I accidentally left my phone in a taxi, Clark sprang into action, coordinating with the driver and ensuring its safe return. His professionalism, kindness, and dedication were truly outstanding. Beyond that, every interaction with the team was warm and welcoming, from the front desk to the restaurant staff. The dining options were fantastic, and the overall atmosphere was both chic and comfortable. If you're looking for a **5-star experience with heart**, the W Guangzhou is the place to be. I can’t wait to return!
yanru
10.0
/ 10
Amazing staff! From handling our packages to assisting us with local apps, they were incredibly accommodating and helpful, making our stay exceptional. After I had left something behind at the hotel, they kindly offered to send it back and kept in touch to ensure the best way to return it. Such kind and amazing people! A special thanks to Steven 吴一超 for his excellent service. I will definitely stay here again on my next visit.
In the Area
See Map
26 Xian Cun Road, Pearl River New Town, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510623

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
W Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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W Guangzhou Address: Map & Location

26 Xian Cun Road, Pearl River New Town, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510623
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Discover More About W Guangzhou

Location


W Guangzhou is located in area / city Guangzhou CBD.

About W Guangzhou

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from W Guangzhou exclusively for you.

W Guangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at W Guangzhou.

All facilities in W Guangzhou

Others W Guangzhou
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Health club

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Transportation

  • Access to train station (surcharge)
  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in W Guangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 262 for adults and CNY 131 for children
  • Fee for in-room wired internet: CNY 90 per day (rates may vary)
  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 466.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500.00 per night
  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Guangzhou
317
Number of floors in W Guangzhou
30
Another facilities in W Guangzhou
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in W Guangzhou

What are available facilities at W Guangzhou?
There are top facilites at W Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at W Guangzhou?
Check-in time at W Guangzhou is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does W Guangzhou provide breakfast?
Yes, W Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of W Guangzhou?
W Guangzhou is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does W Guangzhou have?
W Guangzhou has 30 floors.
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More Reviews from Other Guests in W Guangzhou

Overall Ratings & Reviews W Guangzhou

Traveloka (5)
Other sources (318)
8.6
Very Good
From 318 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Guangzhou

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

First time staying here. Location was good. The only thing disappointing is the breakfast. For such a big lux hotel the breakfast was rather disappointing..
David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room smells horrible, and the room is dirty and sticky on the floor. Our whole family after shower got eye infection immediately, the shower head must be contaminated. The staffs are very confused, so the check in process is very messy. Cant believe this for a 5 star hotel
Geena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Exotic decorations and Vibes
Keba
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My stay at the **W Guangzhou** was nothing short of amazing. From the moment I arrived, I was captivated by the hotel's stunning design—modern, luxurious, and full of vibrant energy. The rooms were beautifully appointed with high-end amenities, and the skyline views were breathtaking. What truly set this hotel apart was the **incredible staff**, who went above and beyond to make my stay memorable. A special shout-out to **Clark**, who was an absolute hero during my visit. When I accidentally left my phone in a taxi, Clark sprang into action, coordinating with the driver and ensuring its safe return. His professionalism, kindness, and dedication were truly outstanding. Beyond that, every interaction with the team was warm and welcoming, from the front desk to the restaurant staff. The dining options were fantastic, and the overall atmosphere was both chic and comfortable. If you're looking for a **5-star experience with heart**, the W Guangzhou is the place to be. I can’t wait to return!
Read More
Jatinder Iqbal
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice property .
Nanayaa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My stay at the W was disappointing and fell far below expectations. Upon arrival, we checked in and we were given a room with a strong cigarette odor, though staff promptly moved us after we complained. The hotel’s eclectic design—an odd mix of modern and traditional—was poorly executed, with dim lighting throughout, except in the breakfast area. Several areas, including hallways and the elevator, showed signs of neglect, such as peeling walls. The elevator featured a bizarre video of painted lips synced to sensual music, creating an uncomfortable, brothel-like atmosphere. The breakfast was subpar, offering limited options, and hygiene was a concern—a staff member sneezed openly near the food. One night, I found a dying cockroach in the bathroom, and although cleaners had serviced the room by the time we returned the next day, the insect remained until I reported it again. Housekeeping was generally lazy, failing to remove room service leftovers or properly dust. The bathtub and fixtures were also in poor condition. Overall, the experience did not match the price point and left much to be desired.
Read More
Kin
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No
samuel
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

funky, good location
Abdulhameed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very quite room , wide and clean
Ahmed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Comfortable, quite and clean
zancong
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

👍
yanru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing staff! From handling our packages to assisting us with local apps, they were incredibly accommodating and helpful, making our stay exceptional. After I had left something behind at the hotel, they kindly offered to send it back and kept in touch to ensure the best way to return it. Such kind and amazing people! A special thanks to Steven 吴一超 for his excellent service. I will definitely stay here again on my next visit.
Read More
Haneen J
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The staff at W were extremely helpful and courteous. The bed was one of the most comfortable beds I ever slept in. The food was delicious
Eric
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great place!
Wendie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Modern decor; extremely friendly staff and great service; convenient location to shopping center and different restaurants.
Amin
icon-Business
Business
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A nice property but requires more attentive staff. I like what the brand stands for but feel it came short on delivering on my last visit.
MUSTAFA
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Location
Vladimir
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Everything was great. Occasionally some issues with the WiFi.
Sarah
icon-Business Family
Business Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great hotel. Recommend for western foreigners. Food was very good. Club level includes happy hour menu and food that changes daily. Would definitely stay again.
Hua Xin
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

excellent service
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 W Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews W Guangzhou

Traveloka (5)
Other sources (318)
8.6
Very Good
From 318 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Guangzhou

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

First time staying here. Location was good. The only thing disappointing is the breakfast. For such a big lux hotel the breakfast was rather disappointing..
David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room smells horrible, and the room is dirty and sticky on the floor. Our whole family after shower got eye infection immediately, the shower head must be contaminated. The staffs are very confused, so the check in process is very messy. Cant believe this for a 5 star hotel
Geena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Exotic decorations and Vibes
Keba
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My stay at the **W Guangzhou** was nothing short of amazing. From the moment I arrived, I was captivated by the hotel's stunning design—modern, luxurious, and full of vibrant energy. The rooms were beautifully appointed with high-end amenities, and the skyline views were breathtaking. What truly set this hotel apart was the **incredible staff**, who went above and beyond to make my stay memorable. A special shout-out to **Clark**, who was an absolute hero during my visit. When I accidentally left my phone in a taxi, Clark sprang into action, coordinating with the driver and ensuring its safe return. His professionalism, kindness, and dedication were truly outstanding. Beyond that, every interaction with the team was warm and welcoming, from the front desk to the restaurant staff. The dining options were fantastic, and the overall atmosphere was both chic and comfortable. If you're looking for a **5-star experience with heart**, the W Guangzhou is the place to be. I can’t wait to return!
Read More
Jatinder Iqbal
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice property .
Nanayaa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My stay at the W was disappointing and fell far below expectations. Upon arrival, we checked in and we were given a room with a strong cigarette odor, though staff promptly moved us after we complained. The hotel’s eclectic design—an odd mix of modern and traditional—was poorly executed, with dim lighting throughout, except in the breakfast area. Several areas, including hallways and the elevator, showed signs of neglect, such as peeling walls. The elevator featured a bizarre video of painted lips synced to sensual music, creating an uncomfortable, brothel-like atmosphere. The breakfast was subpar, offering limited options, and hygiene was a concern—a staff member sneezed openly near the food. One night, I found a dying cockroach in the bathroom, and although cleaners had serviced the room by the time we returned the next day, the insect remained until I reported it again. Housekeeping was generally lazy, failing to remove room service leftovers or properly dust. The bathtub and fixtures were also in poor condition. Overall, the experience did not match the price point and left much to be desired.
Read More
Kin
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No
samuel
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

funky, good location
Abdulhameed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very quite room , wide and clean
Ahmed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Comfortable, quite and clean
zancong
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

👍
yanru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing staff! From handling our packages to assisting us with local apps, they were incredibly accommodating and helpful, making our stay exceptional. After I had left something behind at the hotel, they kindly offered to send it back and kept in touch to ensure the best way to return it. Such kind and amazing people! A special thanks to Steven 吴一超 for his excellent service. I will definitely stay here again on my next visit.
Read More
Haneen J
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The staff at W were extremely helpful and courteous. The bed was one of the most comfortable beds I ever slept in. The food was delicious
Eric
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great place!
Wendie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Modern decor; extremely friendly staff and great service; convenient location to shopping center and different restaurants.
Amin
icon-Business
Business
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

A nice property but requires more attentive staff. I like what the brand stands for but feel it came short on delivering on my last visit.
MUSTAFA
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Location
Vladimir
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Everything was great. Occasionally some issues with the WiFi.
Sarah
icon-Business Family
Business Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great hotel. Recommend for western foreigners. Food was very good. Club level includes happy hour menu and food that changes daily. Would definitely stay again.
Hua Xin
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

excellent service
Number of reviews per page
20
40