9.1
/10
Exceptional
935 reviews

What Guests Say About Their Stay

Lin
10.0
/ 10
Luxury hotel with great services. But the call to front desk or other services no answering.
SAI SSU
10.0
/ 10
An excellent hotel with excellent concierges services. They helped us booking the train tickets and provided us very useful information about the local areas. I specifically wanted to thank Mr. Chen who assisted our transportation to another hotel with 5 big pieces of luggages. It’s little hard to find big car in that hotel area without pre booking. So his help was much appreciated!
Bao Qiong
10.0
/ 10
The lobby staff, Horace Chen, 陈灏,is very proactive and friendly. He helped me order a taxi and loaded my luggages to the taxi. He kept me informed about the taxi status. I relaxed and comfortably waited at the lobby lounge area.
In the Area
See Map
No.1, Shamian South Street, Liwan Qu, Guangzhou, Guangdong, China, 510133

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
White Swan Hotel is a hotel is located at Liwan Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around White Swan Hotel

No.1, Shamian South Street, Liwan Qu, Guangzhou, Guangdong, China, 510133
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Discover More About White Swan Hotel

Location


White Swan Hotel is a hotel is located at Liwan Qu.

About White Swan Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from White Swan Hotel exclusively for you.

White Swan Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at White Swan Hotel.

All facilities in White Swan Hotel

Others White Swan Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Transportation

  • Access to train station (surcharge)
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in White Swan Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property provides Overseas Buyer registration service for the Canton Fair, as well as transportation via ferry to the Canton Fair Complex during fair dates.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at White Swan Hotel
520
Number of floors in White Swan Hotel
28
Another facilities in White Swan Hotel
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in White Swan Hotel

What are available facilities at White Swan Hotel?
There are top facilites at White Swan Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at White Swan Hotel?
The standard check-in time at White Swan Hotel is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does White Swan Hotel provide breakfast?
Yes, White Swan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of White Swan Hotel?
White Swan Hotel is a 5.0-star hotel.
How many floors does White Swan Hotel have?
White Swan Hotel has 28 floors.
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More Reviews from Other Guests in White Swan Hotel

Overall Ratings & Reviews White Swan Hotel

Traveloka (4)
Other sources (931)
9.2
Exceptional
From 931 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews White Swan Hotel

Number of reviews per page
20
40
Top reviews
joe
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the design .
qihong
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very traditional five-star Hotel.
Randolph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food is very good.
Lin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Luxury hotel with great services. But the call to front desk or other services no answering.
SAI SSU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An excellent hotel with excellent concierges services. They helped us booking the train tickets and provided us very useful information about the local areas. I specifically wanted to thank Mr. Chen who assisted our transportation to another hotel with 5 big pieces of luggages. It’s little hard to find big car in that hotel area without pre booking. So his help was much appreciated!
Read More
Shing
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The White Swan should be an icon of Guangzhou, but my experience was deeply disappointing. Service was slow and unprofessional, dining staff came across as rude, and I was bitten by mosquitoes countless times. For such a renowned hotel, better service and proper pest control are urgently needed.
Tom
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not worth for $ paid
Bao Qiong
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lobby staff, Horace Chen, 陈灏,is very proactive and friendly. He helped me order a taxi and loaded my luggages to the taxi. He kept me informed about the taxi status. I relaxed and comfortably waited at the lobby lounge area.
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

👍
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staffs are courteous and polite.
Qianyi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I love the morden clean room with nice city view. The residents get the priority to make a reservation for restaurant. All staffs are courteous and provide impeccable service. I'll come again.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean, beautiful rooms. Nice staff. Sink and toilet were blocked, though.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful hotel with very nice accommodations and facilities centrally located on Shamian Island a quick walk to the MTR. Great breakfast buffet.
Yan
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I will Not rate this as a 5 star hotel. The 1st room smells very bad dampness and I have to change into another room. The room is tiny.
KATHY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

very nice surroundings
Zhen Liang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pure luxury hotel. From the elegant river view from room to the excellent service, every detail is perfection. The dining options are exquisite, and the historic charm of Shamian Island makes it even more special. The staff goes above and beyond to ensure a flawless stay. A true five-star experience—highly recommended!
XiaoHui
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

No comment
song
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is historic hotel. I stayed here 30 years ago and came back, did not feel any aging. Amazing place and location. Will stay here again for next trip.
Zhen Liang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice river view and fantastic restaurants and bars in the hotel
BIN
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

White Swan is my #1 choice whenever I visit the Canton Fairs (both the Spring and the Autumn Shows). The hotel provides a free shuttle and boat ride to the exhibition hall directly daily during the fairs. The meal options during the fair have been nothing but extraordinary! The hotel staff, as well as their service, are superb as well! I highly recommend this hotel to all the visitors to Canton, both on business and for personal leisure.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 White Swan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews White Swan Hotel

Traveloka (4)
Other sources (931)
9.2
Exceptional
From 931 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews White Swan Hotel

Number of reviews per page
20
40
Top reviews
joe
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the design .
qihong
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very traditional five-star Hotel.
Randolph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food is very good.
Lin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Luxury hotel with great services. But the call to front desk or other services no answering.
SAI SSU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An excellent hotel with excellent concierges services. They helped us booking the train tickets and provided us very useful information about the local areas. I specifically wanted to thank Mr. Chen who assisted our transportation to another hotel with 5 big pieces of luggages. It’s little hard to find big car in that hotel area without pre booking. So his help was much appreciated!
Read More
Shing
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The White Swan should be an icon of Guangzhou, but my experience was deeply disappointing. Service was slow and unprofessional, dining staff came across as rude, and I was bitten by mosquitoes countless times. For such a renowned hotel, better service and proper pest control are urgently needed.
Tom
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not worth for $ paid
Bao Qiong
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The lobby staff, Horace Chen, 陈灏,is very proactive and friendly. He helped me order a taxi and loaded my luggages to the taxi. He kept me informed about the taxi status. I relaxed and comfortably waited at the lobby lounge area.
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

👍
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staffs are courteous and polite.
Qianyi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I love the morden clean room with nice city view. The residents get the priority to make a reservation for restaurant. All staffs are courteous and provide impeccable service. I'll come again.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean, beautiful rooms. Nice staff. Sink and toilet were blocked, though.
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful hotel with very nice accommodations and facilities centrally located on Shamian Island a quick walk to the MTR. Great breakfast buffet.
Yan
icon-Business
Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I will Not rate this as a 5 star hotel. The 1st room smells very bad dampness and I have to change into another room. The room is tiny.
KATHY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

very nice surroundings
Zhen Liang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Pure luxury hotel. From the elegant river view from room to the excellent service, every detail is perfection. The dining options are exquisite, and the historic charm of Shamian Island makes it even more special. The staff goes above and beyond to ensure a flawless stay. A true five-star experience—highly recommended!
XiaoHui
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

No comment
song
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is historic hotel. I stayed here 30 years ago and came back, did not feel any aging. Amazing place and location. Will stay here again for next trip.
Zhen Liang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice river view and fantastic restaurants and bars in the hotel
BIN
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

White Swan is my #1 choice whenever I visit the Canton Fairs (both the Spring and the Autumn Shows). The hotel provides a free shuttle and boat ride to the exhibition hall directly daily during the fairs. The meal options during the fair have been nothing but extraordinary! The hotel staff, as well as their service, are superb as well! I highly recommend this hotel to all the visitors to Canton, both on business and for personal leisure.
Read More
Number of reviews per page
20
40