Canopy by Hilton Zagreb City Centre

Super

Easy check in and great room option!

Great restaurant, easy to get to the old town and train station, good breakfast and right next to a shopping mall with a movie theater.

Beautiful hotel. Had a nice quick stay.

Nice property. Challenge was figuring out where to park, drove around the block many times, no way to pull up to check in. Would have been helpful to know in advance

Property location was convinient, itself clean with friendly stuff but close proximity to the tram trucks made it noisy particularly earlier in the week.

Goood hotel🌿good breakfast

The staffs were very friendly. The location is convenient. The property is in good condition.

Breakfast is great

Nice hotel with confortable rooms. Close to everything and walking distance to the train central station

Very nice, very well situated,

this was my second accommodation in Canopy! everything was excellent again! Especially you need to try breakfast!

This is a great hotel and the staff are lovely! Trying to access the lobby for check in was difficult with the streetcars and traffic out in front…very intimidating for foreigners. Once the parking is located, it is easy and safe to get to the hotel and to your room. Directions to the underground parking should be emphasized.

Guests cannot control the air temperature and it was alwasy too cold for us especially after the shower.

The rooms were neat clean and recently renovated. The restaurant downstairs has a good menu and a great vibe. Yhe cocktail bar downstairs has been beautifully fitted out and a great place for a drink. I definitely recommend you stay here.

Excellent stay as we passed through Zagreb on our way to Paris. The transfer lounge was so clutch - great feature. Rooms were clean and comfortable and we enjoyed the restaurant and bar.

Amazing staf

It was fine

Modern and comfortable

Unfortunately, our stay at this hotel was marred by the unprofessional behavior of the staff. I witnessed several instances of staff treating each other poorly, particularly in how some Asian staff were treated. To make matters worse, I overheard staff members talking negatively about customers while in the bar area. As someone who understands both English and Croatian, it was clear this wasn’t subtle, and I’m sure other guests noticed as well. The breakfast and dining experiences were also chaotic. The staff were often loud, almost shouting at each other, which created a tense atmosphere. It was apparent that their internal relationships were not good, which impacted the service and made the experience unpleasant. Overall, while the hotel itself might have been fine, the staff's behavior really overshadowed what should have been a more positive experience.