Sheraton Zagreb Hotel

Hotels
8.8
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

maire

10.0
/ 10
Everything was perfect during my stay. The room and bathroom were spotless and had plenty of tea, coffee, toiletries which were replaced every day. The staff was very helpful with directions etc. I ate at the restaurant and the food was super and very reasonably priced. The waiter was so helpful. The bar staff was lovely too. Overall I loved every minute of my trip. Thank you

DENIS

10.0
/ 10
We stayed for one night, but were absolutely satisfied with everything. Definitely coming back. Also would like to give a shoutout to Mrs.Dragica who was working at breakfast as a hostess. She was amazing, very kind, funny and welcoming. Well done!!!

Russell

10.0
/ 10
Great customer service, clean spacious rooms, definitely recommend this hotel to everyone!
In the Area
See Map
Kneza Borne 2, Zagreb, Croatia, 10000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Zagreb Hotel is a hotel is located at Zagreb. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sheraton Zagreb Hotel Address: Map & Location

Kneza Borne 2, Zagreb, Croatia, 10000
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Lobby Sheraton Zagreb Hotel
Exterior 2 Sheraton Zagreb Hotel

Discover More About Sheraton Zagreb Hotel

General


Near Zagreb Cathedral

Location


A stay at Sheraton Zagreb Hotel places you in the heart of Zagreb, within a 15-minute walk of Zagreb Cathedral and Branimir Centar. This casino hotel is 0.6 mi (0.9 km) from Mestrovic Pavilion and 0.6 mi (1 km) from Victims of Fascism Square.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Branimir Centar - 0.2 km / 0.1 mi
Victims of Fascism Square - 0.4 km / 0.2 mi
Mestrovic Pavilion - 0.5 km / 0.3 mi
Art Pavilion - 0.5 km / 0.3 mi
King Tomislav Square - 0.5 km / 0.3 mi
Strossmayer Square - 0.6 km / 0.3 mi
Strossmayer Gallery of Old Masters - 0.6 km / 0.4 mi
Zrinjevac - 0.6 km / 0.4 mi
Croatian Academy of Sciences and Arts - 0.7 km / 0.4 mi
Modern Gallery - 0.7 km / 0.4 mi
Archaeological Museum - 0.9 km / 0.6 mi
Ban Jelacic Square - 1 km / 0.6 mi
Galerija Nova - 1 km / 0.6 mi
Botanical Garden - 1 km / 0.6 mi
Salata Sport and Recreation Center - 1 km / 0.6 mi

The preferred airport for Sheraton Zagreb Hotel is Zagreb Airport (ZAG) - 16.1 km / 10 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Zagreb? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy international cuisine at Fontana Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 306 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Zagreb Hotel

Bar, Cafe and Lounge Sheraton Zagreb Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Zagreb Hotel
Swimming Pool
Entertainment Facility Sheraton Zagreb Hotel
Entertainment Facility
Fitness Center Sheraton Zagreb Hotel
Fitness Center
Functional Hall Sheraton Zagreb Hotel
Functional Hall

Things to Do

  • Indoor pool
  • Turkish bath
  • Casino
  • Garden
  • TV lounge
  • Spa
  • Health club
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

General

  • Smoking area
  • Banquet
  • Ballroom
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Poolside bar

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Zagreb Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses some solar energy
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Sheraton Zagreb Hotel
306
Number of floors in Sheraton Zagreb Hotel
6
Another facilities in Sheraton Zagreb Hotel
Indoor pool, Turkish bath, Casino, Garden, TV lounge

Frequently asked question in Sheraton Zagreb Hotel

What are available facilities at Sheraton Zagreb Hotel?
There are top facilites at Sheraton Zagreb Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sheraton Zagreb Hotel?
Check-in time at Sheraton Zagreb Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sheraton Zagreb Hotel?
Sheraton Zagreb Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sheraton Zagreb Hotel have?
Sheraton Zagreb Hotel has 6 floors.
How many rooms are available at Sheraton Zagreb Hotel?
Sheraton Zagreb Hotel has 306 rooms in total.
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More Reviews from Other Guests in Sheraton Zagreb Hotel

Overall Ratings & Reviews Sheraton Zagreb Hotel

Traveloka (1)
Other sources (1,001)
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Zagreb Hotel

Number of reviews per page
20
40
Top reviews
maire
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was perfect during my stay. The room and bathroom were spotless and had plenty of tea, coffee, toiletries which were replaced every day. The staff was very helpful with directions etc. I ate at the restaurant and the food was super and very reasonably priced. The waiter was so helpful. The bar staff was lovely too. Overall I loved every minute of my trip. Thank you
Read More
Riccardo
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ok
ahmed yousif
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was a bit tight but clean. Bathroom tub was high and not convenient for senior.. We had breakfast and the patron kept reminding us to pay for it when checking out!! Leaving the restaurants she told us she will be there till 10;30 and upn checking out while in line to pay she rushed to the receptionist to tell them we had breakfast!! Weird behavior!
Read More
DENIS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed for one night, but were absolutely satisfied with everything. Definitely coming back. Also would like to give a shoutout to Mrs.Dragica who was working at breakfast as a hostess. She was amazing, very kind, funny and welcoming. Well done!!!
Nenad
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Russell
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great customer service, clean spacious rooms, definitely recommend this hotel to everyone!
Selwyn
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent condition. Staff very friendly & helpful
Hirotsugu
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.
Read More
Natasha
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Always a pleasure staying here, albeit there were an issue or 2 this time .. but once I’m in Zagreb , I can’t think of a better place to stay .
Leo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendly staff and very clean.
RENE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was faily big, the staff are helpful and friendly.
Michael Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!
Jackson
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Walkable to main square with lots of food and sights.
Yvonne Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great choice for breakfast. Clean and fresh room. Walkable to most places.
Nicholas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Big thanks to Igor and Petra who corrected the misunderstanding we had.
Vijay
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.
Nicholas
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was excellent. My only complaint would be being asked for a tip. After 2 weeks of traveling around Croatia, this was the 1st time I was asked for a tip.
Loan Ngoc Tuong
icon-Business
Business
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.
Read More
Stephanie
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I found the management team to be rude. They don't acknowledge you when you walk in or out of the hotel; the only one to greet us was the housekeeping staff on the 2nd floor. My roots come from Croatia, and I was very disappointed; the breakfast was very expensive for what was on the buffet menu.
Osamah
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location. The staff were very helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheraton Zagreb Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sheraton Zagreb Hotel

Traveloka (1)
Other sources (1,001)
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Zagreb Hotel

Number of reviews per page
20
40
Top reviews
maire
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was perfect during my stay. The room and bathroom were spotless and had plenty of tea, coffee, toiletries which were replaced every day. The staff was very helpful with directions etc. I ate at the restaurant and the food was super and very reasonably priced. The waiter was so helpful. The bar staff was lovely too. Overall I loved every minute of my trip. Thank you
Read More
Riccardo
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ok
ahmed yousif
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was a bit tight but clean. Bathroom tub was high and not convenient for senior.. We had breakfast and the patron kept reminding us to pay for it when checking out!! Leaving the restaurants she told us she will be there till 10;30 and upn checking out while in line to pay she rushed to the receptionist to tell them we had breakfast!! Weird behavior!
Read More
DENIS
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed for one night, but were absolutely satisfied with everything. Definitely coming back. Also would like to give a shoutout to Mrs.Dragica who was working at breakfast as a hostess. She was amazing, very kind, funny and welcoming. Well done!!!
Nenad
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Russell
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great customer service, clean spacious rooms, definitely recommend this hotel to everyone!
Selwyn
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent condition. Staff very friendly & helpful
Hirotsugu
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We stayed for two nights—Thursday and Friday. The room was good, with a clean bathroom and a firm mattress. The hotel staff also helped with our medical needs. The first night went really well. However, our room was located directly above a night club, and we felt vibrations from the throbbing bass sounds until 4:00 a.m. on Friday night / Saturday morning. We called the front desk, but they said there was nothing they could do. It seems the building is shared with multiple businesses. I also mentioned this upon check-out, but I received a very mechanical apology, and the staff member told me she would inform the landlord. If they were already aware of this issue, the hotel should not have assigned that room—especially for a Friday night. If anyone stays at this hotel on a weekend, make sure your room is not above the club.
Read More
Natasha
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Always a pleasure staying here, albeit there were an issue or 2 this time .. but once I’m in Zagreb , I can’t think of a better place to stay .
Leo
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendly staff and very clean.
RENE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was faily big, the staff are helpful and friendly.
Michael Anthony
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location in the center of the city. Only a few minutes walk to the main square with a ton of shops and places to eat!!!
Jackson
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Walkable to main square with lots of food and sights.
Yvonne Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great choice for breakfast. Clean and fresh room. Walkable to most places.
Nicholas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Big thanks to Igor and Petra who corrected the misunderstanding we had.
Vijay
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel, in general, is quite nice. Good room size and clean. Apart from the very rude check in receptionist - remainder of staff (including room cleaning staff) have been very good.
Nicholas
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was excellent. My only complaint would be being asked for a tip. After 2 weeks of traveling around Croatia, this was the 1st time I was asked for a tip.
Loan Ngoc Tuong
icon-Business
Business
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Negative; The staff/front desk response was terrible. Calling from room to front desk was rarely picked up. Complementary coffee was not provided everyday. The view from our room (2nd floor, last room on the left) was unpleasant. Positive: the female employee working at the concierge desk was very helpful. Sheraton could be better.
Read More
Stephanie
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I found the management team to be rude. They don't acknowledge you when you walk in or out of the hotel; the only one to greet us was the housekeeping staff on the 2nd floor. My roots come from Croatia, and I was very disappointed; the breakfast was very expensive for what was on the buffet menu.
Osamah
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location. The staff were very helpful.
Number of reviews per page
20
40