Admiral Hotel Copenhagen

First, they did not clean my room. When I called the desk was snippy and did not even apologize. Second, they charge for everything including the pool and a glass of tap water at dinner. Third, did provide any amenities in the toom like coffee or tea. Fourth the water view was one small window that opened maybe six inches. Fifthe, the floors were filled with cleaning storage units that you had to navigate around. I could go on but that is enough. It is gaf from a luxury hotel and other stays I had at a lot less money were far superior.

This is a beautiful hotel with great service and located in a great spot in Copenhagen just slightly outside of the crowded tourist area. Very walkable. It is worth paying extra for the water view rooms. I contacted the hotel in advance of our stay to request reservations at the restaurant on our day of arrival since it was my husband's birthday that day. We arrived and they had upgraded our room and left a note and chocolates in the room for his birthday and the restaurant gave him birthday greetings the moment we walked in. Our stay here was lovely. It is a very large hotel and got to be quite crowded toward the end of our 4 day stay in August. If you are looking for a quiet boutique style hotel, this hotel is not that. That being said, they seem to manage the crowds well and the hotel is really maintained beautifully.

Great property, close to downtown. We booked our stay months in advance and still ended up with a very small room, right by the elevator. I would also recommend that they provide water bottles daily. Very easy accommodation for most travelers.

The hotel was modern but unfortunately lacked natural light and the air conditioning in the room was terrible. Despite setting the air con to 17.5 deg c, the room remained hot and stuffy as it didn’t actually blow out cool air. I reported this to the staff and was told that the air blowing out was as expected for all the rooms and was given a fan for the room. I couldn’t open the balcony door at night as it was noisy facing the parking lot/road. My partner and I both slept poorly due to the stuffy room. We stayed in the room for 5 nights and the body wash wasn’t even checked and topped up and had run out on the last day. There is also a large wooden beam that comes out diagonally from the wall in the room that you can easily smack your head in, which my partner unfortunately did one night. Lastly, there is a pool at the hotel which you need to pay extra to access, even for a hotel at this price point. I would not recommend this hotel especially during summer and at this price point.

Excellent location, delightful view, helpful staff, comfortable room, convenient bathroom, fine ambiance.

Beautiful location

The property is lovely and the staff is incredibly helpful

The staff was inattentive. They charge for everything including a glass of water. The deluxe room with a water view was small with a single small window to the water.

Upon checking onto this hotel, I needed to call the front desk for assistance. I called the Reception. No answer. I called the Concierge. Again, no answer. I called Guest Relations, once again, no answer. This was at 11:30 am so the hotel should be staffed adequately. As well, I was before anyone's lunch break. The old customer service adage came to mind; if you aren't looking after your customer, somebody else will! In addition, I don't recall staying in a hotel that doesn't have AIR CONDITIONING! Hotel staff confessed that this property doesn't NOT have air conditioning. Our room was very, very warm (Read: HOT). I insisted on two portable fans to lessen the heat. That helped, somewhat. But thankfully we didn't have to stay at this property another night. So if you are planning to stay at this property in summer months, be forewarned; you will be warm in your room. Lastly, due to an airline strike while we were enroute, we were delayed by one day. We had to book tickets with another carrier. Quite a time and financial burden. I asked this property for a bit of "grace" and not charge me for the first room night that we couldn't use. But the hotel was quick to deny my request and charged me the full amount, including the night that I couldn't be there. In the world of customer service, I wouldn't call this "Wowing" your customer. Thankfully, customers have long memories.

Nice staff

Had an issue with our room and they were great about upgrading our stay.

Beautiful spot right on the water with excellent restaurants and a fun bar. The bed and pillows we soooo comfy! Stay at the Admiral Hotel - you won’t regret it!

Parfait!

Extremely small storage places for one's baggage contents. Very nice breakfast room and the SIR bar.

Excellent bedding, excellent location, clean room, great amenities.., excellent staff.

Location, breakfast.

Very cool hotel. 2 issues: The beds are not supportive enough and I’m not that big a person. The hallways were used for storage of all the bedding, towels, etc. it made it difficult to get around them to get to the room at all times of the day and night.

I thought this hotel was beautiful and super quiet. You would never know that Nyhavn is two blocks away. Right on the water with hotel access and only a 10min walk from two different train stations. The bed is SUPER comfortable. My partner and I decided to look up the brand because we loved the mattress and pillows so much. My only minor complaint was the lack of A/C (typical of Europe though) on hot days and the fact that some of the amenities include a fee? The new relaxation pool requires a time slot… not ideal. Otherwise, the gym, access to the water and trains, etc. was top notch. Staff was great too!

The Admiral Hotel has a superb location. The rooms are very nice. A big drawback is the absurd pool use policy which requires the pool to be reserved in advance and the deck area can only be used by one party at a time and for 1h 20 min max.

Excellent staff, small room, ramped