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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Resorts
7.8
/10
Pleasant
1,600 reviews
What Guests Say About Their Stay
Lorenna
10.0
/ 10
The Marketplace could use more food preparing areas. The area around the grill has a wait of more than 10-15 minutes because more staff was needed.
Albert
10.0
/ 10
I liked the food and drinks. The staff were amazing. The only thing that needs improvement is hiring more staff so the lines won’t be long.
Jerome
10.0
/ 10
Our was wonderful. Food were excellent. Staff were very helpful and attentive to our needs. There’s lots of amenities to use to spend time. Highly recommended!
In the Area
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Boulevard Turístico Del Este Km 28, #74, Macao, Los Ranchitos (Arena Gorda), Juanillo, Higüey, Dominican Republic, 23000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Address: Map & Location
Boulevard Turístico Del Este Km 28, #74, Macao, Los Ranchitos (Arena Gorda), Juanillo, Higüey, Dominican Republic, 23000
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Discover More About Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Location
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is located in area / city Los Ranchitos (Arena Gorda).
About Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort.
All facilities in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Others
Things to Do
- Shops
- Waterpark
- Beach umbrella
- Hot tub
- Outdoor pool
- Poolside bar
- Private beach
- Turkish bath
- Spa
- Health club
- Garden
- Beach towel
- Waterslide
- Beach sun loungers
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Nightclub
- Snack bar
General
- Swimming pool
- Ballroom
- Reception hall
- Parking
- Lazy river
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Sports and Recreations
- Fitness center
- Game room
- Billiard
- Golf course
Kids and Pets
- Babysitting with surcharge
- Supervised childcare
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 150 per pet, per stay
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:30 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort | 1775 |
Number of floors in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort | 4 |
Another facilities in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort | Shops, Waterpark, Beach umbrella, Hot tub, Outdoor pool |
Frequently asked question in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
What are available facilities at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
There are top facilites at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Check-in time at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is staring from 15:00 - 23:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort provide breakfast?
Yes, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have?
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort has 4 floors.
See All
More Reviews from Other Guests in Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Overall Ratings & Reviews Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Other sources (1,600)
7.8
Pleasant
From 1,600 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Number of reviews per page
20
40
Top reviews
Daniel
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Resort was overall good. Lots of small issues that were frustrating - such as having the wrong name linked to our room and requiring 3 visits to customer service to fix. Toro restaurant was the best in quality, reservations fill up fast though. Zen hibachi was also good. A couple small maintenance issues in the room, maintenance was quick to show up, though required more than one visit…Unfortunately one of the visits also came at 10:30pm when the kids were already in bed. Transportation coordination was a pain and required calling and waiting on hold a few times - called advising of a flight delay and yet no pick up to be found when getting to the airport. All in all a good trip, just have to be able to go with the flow and not get frustrated with the small things.
Read More
FRANCISCO D
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
“A la carte” restaurants were really good, while buffet restaurants were so so
Danyelle
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property is enormous, which means you need to walk to get anywhere. It is extremely hot and too hot to walk to the pools to the lobby or to the beach. They have tram cars that you have to wait 15 minutes for in the heat. They don’t have enough garbage cans to throw your trash in so there’s trash everywhere especially on the beach. They put pork in all of their food even added to their pasta so if you don’t eat pork like me be prepared. Also, they play very loud music in the lobby when you’re trying to talk to people who don’t speak English well so you can’t hear what they’re trying to tell you and it’s important.
Read More
Hilda
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lots of amenities and hospitality
Severina
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Poor customer service
Lorenna
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Marketplace could use more food preparing areas. The area around the grill has a wait of more than 10-15 minutes because more staff was needed.
Verified traveler
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
A/c was not working properly. Noisy neighbor ...
Ricardo
Business Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Resort overall.
Fernando
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great hotel for the family
Albert
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked the food and drinks. The staff were amazing. The only thing that needs improvement is hiring more staff so the lines won’t be long.
Ernesto
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing Vacations....
Jerome
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our was wonderful. Food were excellent. Staff were very helpful and attentive to our needs. There’s lots of amenities to use to spend time. Highly recommended!
Addie
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I love the bedroom comfort, dining options and service.
waldo
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Little attention, very poor food, terrible, I won't come back again
Marcela
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very crowded, we ask for a room change and the front desk said at 5 pm our room was going to be ready and it was ready at 9 pm the room was not in good shape the bath tub was broken, the towels smelled like gasoline the tv didn’t work,we called the front desk and no one answered so we had to go to the lobby and it was a very long walk since the hotel is so big.
The staff very friendly and nice, the food was good and abundant, nice environment.
Read More
Yareli Saldivar
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bad staff and service at times that ruin stay
Coral
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is extremely clean, very comfortable beds! Great for families, lots to do! Although not a part of the all inclusive package the kids played laser tag, bowling, and experienced the surf pool. As part of the all inclusive they loved the lazy river, water park and ice cream shop!! The kids club had a trampoline park (need jump socks) and they loved it. The beach is absolutely stunning, white sand and clear water! The staff was courteous and animated. Guedy and Humberto were great at check in!! Tip- rent a golf cart in advance! Huge property and although they have trolleys every 5 min nobody wants to wait! Highly recommend for families!!
Read More
Jaime
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was amazing
Aneudy
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Expedia made it nice and easy. Checking plus transportation. Good experience thanks to God and Expedia.
Aaron Marcelle
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I love this place I’m definitely coming back
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Other sources (1,600)
7.8
Pleasant
From 1,600 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Number of reviews per page
20
40
Top reviews
Daniel
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Resort was overall good. Lots of small issues that were frustrating - such as having the wrong name linked to our room and requiring 3 visits to customer service to fix. Toro restaurant was the best in quality, reservations fill up fast though. Zen hibachi was also good. A couple small maintenance issues in the room, maintenance was quick to show up, though required more than one visit…Unfortunately one of the visits also came at 10:30pm when the kids were already in bed. Transportation coordination was a pain and required calling and waiting on hold a few times - called advising of a flight delay and yet no pick up to be found when getting to the airport. All in all a good trip, just have to be able to go with the flow and not get frustrated with the small things.
Read More
FRANCISCO D
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
“A la carte” restaurants were really good, while buffet restaurants were so so
Danyelle
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property is enormous, which means you need to walk to get anywhere. It is extremely hot and too hot to walk to the pools to the lobby or to the beach. They have tram cars that you have to wait 15 minutes for in the heat. They don’t have enough garbage cans to throw your trash in so there’s trash everywhere especially on the beach. They put pork in all of their food even added to their pasta so if you don’t eat pork like me be prepared. Also, they play very loud music in the lobby when you’re trying to talk to people who don’t speak English well so you can’t hear what they’re trying to tell you and it’s important.
Read More
Hilda
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lots of amenities and hospitality
Severina
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Poor customer service
Lorenna
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Marketplace could use more food preparing areas. The area around the grill has a wait of more than 10-15 minutes because more staff was needed.
Verified traveler
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
A/c was not working properly. Noisy neighbor ...
Ricardo
Business Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Resort overall.
Fernando
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great hotel for the family
Albert
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked the food and drinks. The staff were amazing. The only thing that needs improvement is hiring more staff so the lines won’t be long.
Ernesto
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing Vacations....
Jerome
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our was wonderful. Food were excellent. Staff were very helpful and attentive to our needs. There’s lots of amenities to use to spend time. Highly recommended!
Addie
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I love the bedroom comfort, dining options and service.
waldo
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Little attention, very poor food, terrible, I won't come back again
Marcela
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very crowded, we ask for a room change and the front desk said at 5 pm our room was going to be ready and it was ready at 9 pm the room was not in good shape the bath tub was broken, the towels smelled like gasoline the tv didn’t work,we called the front desk and no one answered so we had to go to the lobby and it was a very long walk since the hotel is so big.
The staff very friendly and nice, the food was good and abundant, nice environment.
Read More
Yareli Saldivar
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bad staff and service at times that ruin stay
Coral
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is extremely clean, very comfortable beds! Great for families, lots to do! Although not a part of the all inclusive package the kids played laser tag, bowling, and experienced the surf pool. As part of the all inclusive they loved the lazy river, water park and ice cream shop!! The kids club had a trampoline park (need jump socks) and they loved it. The beach is absolutely stunning, white sand and clear water! The staff was courteous and animated. Guedy and Humberto were great at check in!! Tip- rent a golf cart in advance! Huge property and although they have trolleys every 5 min nobody wants to wait! Highly recommend for families!!
Read More
Jaime
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was amazing
Aneudy
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Expedia made it nice and easy. Checking plus transportation. Good experience thanks to God and Expedia.
Aaron Marcelle
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I love this place I’m definitely coming back
Number of reviews per page
20
40