Mainao

Hotels
9.6
/10
Exceptional
28 reviews

What Guests Say About Their Stay

Catherine

10.0
/ 10
The property design itself is unique. It’s close to the main avenue, but still private. The staff was exemplary, everything about our stay was 10/10. Muchisima gracias!

RAJ

10.0
/ 10
Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos.

Raj

10.0
/ 10
Our 10 night stay at family-owned Hotel Mainao was delightful and memorable. We enjoyed its beautiful Barcelona-inspired architecture, striking mosaic tile motifs, clean rooms and an expansive terrace overlooking a quaint, quiet street. Athenea, Amanda and Alex are excellent hosts and gave us their very best attention, while the kitchen staff provided a sumptuous breakfast each morning. We felt at home throughout our stay. Thank you for everything! !gracias para todos!
In the Area
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Matazarnos, Indefatigable, Puerto Ayora, Santa Cruz, Galapagos, Ecuador, 200350

Main Facilities

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24-Hour Front Desk
WiFi
Mainao is a hotel is located at Puerto Ayora. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Mainao Address: Map & Location

Matazarnos, Indefatigable, Puerto Ayora, Santa Cruz, Galapagos, Ecuador, 200350
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Discover More About Mainao

Location


Mainao is a hotel is located at Puerto Ayora.

About Mainao

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mainao is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Mainao is the right place to stay.

All facilities in Mainao

Others Mainao
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist
  • Tours

Things to Do

  • Barbecue
  • Garden

Public Facilities

  • Others
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

In-room Facilities

  • TV

Business Facilities

  • Computer station

Accommodation Policy & General Information in Mainao

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mainao
22
Another facilities in Mainao
Laundry service, Multilingual staff, 24-hour Receptionist, Tours, Barbecue

Frequently asked question in Mainao

What are available facilities at Mainao?
There are top facilites at Mainao such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mainao?
Check-in time at Mainao is staring from 12:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mainao provide breakfast?
Yes, Mainao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mainao?
Mainao is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Mainao?
Mainao has 22 rooms in total.
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More Reviews from Other Guests in Mainao

9.6
Exceptional
From 28 reviews
Cleanliness

9.6

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Mainao

Number of reviews per page
20
40
Top reviews
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The property design itself is unique. It’s close to the main avenue, but still private. The staff was exemplary, everything about our stay was 10/10. Muchisima gracias!
Kristi
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Loved the location of this place! The neighborhood felt very safe, and I was completely comfortable walking around on my own. The staff were consistently pleasant and helpful throughout my stay. I’m giving it 4 stars instead of 5 because the WiFi was very unreliable. I had to go to nearby coffee shops just to get a stable connection. Otherwise, it was a great experience!
Read More
RAJ
icon-Family
Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos.
Raj
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Our 10 night stay at family-owned Hotel Mainao was delightful and memorable. We enjoyed its beautiful Barcelona-inspired architecture, striking mosaic tile motifs, clean rooms and an expansive terrace overlooking a quaint, quiet street. Athenea, Amanda and Alex are excellent hosts and gave us their very best attention, while the kitchen staff provided a sumptuous breakfast each morning. We felt at home throughout our stay. Thank you for everything! !gracias para todos!
Read More
Abby
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Honestly, I couldn't imagine a better place to stay in the Galapagos! The staff at the hotel was beyond helpful and always was looking to make our trip better. They helped us plan some activities on days when we had some free time. It is close walking distance to the Main Street and an easy and quick 10 minute walk to the pier and supermarket. If I ever go back to the Galapagos I will 100% be staying here.
Read More
Janette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent stay for 2 nights. Super friendly staff and the breakfast was delicious. Would stay again. Beds very comfortable. Close to the main road.
Pavel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great place to stay
Francisco Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I like it!
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing
Claire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Hotel was in a great location and the staff were wonderful.
Lisa
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Clean and spacious facility with attentive and helpful staff. Well situated to walk to all areas of Puerto Ayora, while being set back from the main streets so that it is quiet. Enjoyed my stay.
Sohil
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Fantastic staff! So helpful and welcoming. Will stay here again!
Naomi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This property is so unique in its design--like a Spanish villa. TIt is clean, bed comfortable, and well maintained. The staff was helpful and spoke enough English to communicate. The French/Spanish/English speaking young woman was outstanding. Very polite & did a great job of explaining about not using the water to brush our teeth or drink on the Islands, how they provided bottled water & a refill station. The breakfast was nice--eggs as omelet, fried, or scrambled. The mango juice was EXCELLENT! As was the papaya & pineapple we ate with breakfast. There is not an elevator so if you have difficulty hauling your luggage (they will help)--or yourself up multiple, narrow flights of stairs, you should ask for a ground level room.
Read More
Lei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Very nice place. The property is quite and clean. Staffs are very nice and helpful. The location is very convenient. About 10 minutes walk to the pier for ferries to other islands and tour. i
Savalai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Functional. Nothing fancy. But practical. Not on the waterfront. But the Marina is literally few minutes away. Lot of dining options. Athenia was very helpful at the front desk.
Mateo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The Honeymoon Suite (same price as other rooms) is absolutely beautiful - rounded ceiling, ample space, private balcony, and 180 windows. The bed was huge and comfortable. Staff was highly attentive and provided many recommendations throughout. Would highly recommend!
Veronica
icon-Leisure
Leisure
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Excellent Staff and Owners
Sabrina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The staff was horrible not friendly at all extremely expensive for a hotel that does not give 5 star experience. Rooms are outdated. Bathroom is ridiculously small. Tv reception was bad, wifi reception was bad. Breakfast , was the same breakfast everyday. For 200 a day you expect better.
Maria Ricci
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

The staff is friendly and accommodating. We were served good breakfast and the street where the hotel is located is clean.
Paul
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Great location with a unique look and feel. The rooms are just okay, but the service was incredibly friendly and the breakfast was nice. It’s a place you’ll never forget just because if it’s unique vibe.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mainao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 28 reviews
Cleanliness

9.6

Room Comfort

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mainao

Number of reviews per page
20
40
Top reviews
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The property design itself is unique. It’s close to the main avenue, but still private. The staff was exemplary, everything about our stay was 10/10. Muchisima gracias!
Kristi
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Loved the location of this place! The neighborhood felt very safe, and I was completely comfortable walking around on my own. The staff were consistently pleasant and helpful throughout my stay. I’m giving it 4 stars instead of 5 because the WiFi was very unreliable. I had to go to nearby coffee shops just to get a stable connection. Otherwise, it was a great experience!
Read More
RAJ
icon-Family
Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel Mainao is a hidden gem in Puerto Ayora. Spacious, clean rooms, delicious breakfast offerings, courteous and efficient staff, and striking Barcelona-inspired architecture make this family - owned hotel a top choice when holidaying in the Galápagos.
Raj
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Our 10 night stay at family-owned Hotel Mainao was delightful and memorable. We enjoyed its beautiful Barcelona-inspired architecture, striking mosaic tile motifs, clean rooms and an expansive terrace overlooking a quaint, quiet street. Athenea, Amanda and Alex are excellent hosts and gave us their very best attention, while the kitchen staff provided a sumptuous breakfast each morning. We felt at home throughout our stay. Thank you for everything! !gracias para todos!
Read More
Abby
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Honestly, I couldn't imagine a better place to stay in the Galapagos! The staff at the hotel was beyond helpful and always was looking to make our trip better. They helped us plan some activities on days when we had some free time. It is close walking distance to the Main Street and an easy and quick 10 minute walk to the pier and supermarket. If I ever go back to the Galapagos I will 100% be staying here.
Read More
Janette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent stay for 2 nights. Super friendly staff and the breakfast was delicious. Would stay again. Beds very comfortable. Close to the main road.
Pavel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great place to stay
Francisco Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I like it!
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Amazing
Claire
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Hotel was in a great location and the staff were wonderful.
Lisa
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Clean and spacious facility with attentive and helpful staff. Well situated to walk to all areas of Puerto Ayora, while being set back from the main streets so that it is quiet. Enjoyed my stay.
Sohil
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Fantastic staff! So helpful and welcoming. Will stay here again!
Naomi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This property is so unique in its design--like a Spanish villa. TIt is clean, bed comfortable, and well maintained. The staff was helpful and spoke enough English to communicate. The French/Spanish/English speaking young woman was outstanding. Very polite & did a great job of explaining about not using the water to brush our teeth or drink on the Islands, how they provided bottled water & a refill station. The breakfast was nice--eggs as omelet, fried, or scrambled. The mango juice was EXCELLENT! As was the papaya & pineapple we ate with breakfast. There is not an elevator so if you have difficulty hauling your luggage (they will help)--or yourself up multiple, narrow flights of stairs, you should ask for a ground level room.
Read More
Lei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Very nice place. The property is quite and clean. Staffs are very nice and helpful. The location is very convenient. About 10 minutes walk to the pier for ferries to other islands and tour. i
Savalai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Functional. Nothing fancy. But practical. Not on the waterfront. But the Marina is literally few minutes away. Lot of dining options. Athenia was very helpful at the front desk.
Mateo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The Honeymoon Suite (same price as other rooms) is absolutely beautiful - rounded ceiling, ample space, private balcony, and 180 windows. The bed was huge and comfortable. Staff was highly attentive and provided many recommendations throughout. Would highly recommend!
Veronica
icon-Leisure
Leisure
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Excellent Staff and Owners
Sabrina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

The staff was horrible not friendly at all extremely expensive for a hotel that does not give 5 star experience. Rooms are outdated. Bathroom is ridiculously small. Tv reception was bad, wifi reception was bad. Breakfast , was the same breakfast everyday. For 200 a day you expect better.
Maria Ricci
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

The staff is friendly and accommodating. We were served good breakfast and the street where the hotel is located is clean.
Paul
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Great location with a unique look and feel. The rooms are just okay, but the service was incredibly friendly and the breakfast was nice. It’s a place you’ll never forget just because if it’s unique vibe.
Number of reviews per page
20
40