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Sheraton Quito Hotel
Hotels
9.0
/10
Exceptional
266 reviews
What Guests Say About Their Stay
washington
10.0
/ 10
Muy buen hotel , personal atento dispuesto a ayudar en todo momento, lo único que llamo la atención fue que la calefacción de la habitación no funcionaba .
cameron
10.0
/ 10
The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Jerri
10.0
/ 10
The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
In the Area
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Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha, Ecuador
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sheraton Quito Hotel
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Per room per night (excl. taxes & fees)
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What's around Sheraton Quito Hotel
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Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha, Ecuador
Discover More About Sheraton Quito Hotel
Location
Sheraton Quito Hotel is located in area / city Quito.
About Sheraton Quito Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Quito Hotel exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Sheraton Quito Hotel.
All facilities in Sheraton Quito Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Things to Do
- Hot tub
- Health club
- Garden
- Sauna
- Steam room
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking
- Reception hall
- Terrace
Connectivity
- LAN Internet
- Free WiFi
Transportation
- Area shuttle with surcharge
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Quito Hotel
Important Note
- Fee for buffet breakfast: approximately USD 25.50 per person
- Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 36.6 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Quito Hotel | 136 |
Number of floors in Sheraton Quito Hotel | 11 |
Another facilities in Sheraton Quito Hotel | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Sheraton Quito Hotel
What are available facilities at Sheraton Quito Hotel?
There are top facilites at Sheraton Quito Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Quito Hotel?
The standard check-in time at Sheraton Quito Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Quito Hotel provide breakfast?
Yes, Sheraton Quito Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Quito Hotel
Other sources (266)
9.0
Exceptional
From 266 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.6
Service and Facilites
9.0
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Traveler Reviews Sheraton Quito Hotel
Number of reviews per page
20
40
Top reviews
Federico
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lovely!
David
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Crear customer Service.
The staff was very friendly.
washington
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Muy buen hotel , personal atento dispuesto a ayudar en todo momento, lo único que llamo la atención fue que la calefacción de la habitación no funcionaba .
cameron
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Marc-Olivier
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Great place to stay
Jerri
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
James
Business with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Todo bien
Marianne
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Walking in nearby park and Botanic Gardens in the pleasant Quito weather was a great start to our short Quito visit prior to flying to the Galapagos.
Jaime
Leisure
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The peoples
Jorge Eduardo
Business and Leisure Family
2.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Christopher
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Stayed just one night on my return from the Galapagos enroute to the USA
German
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Great place and staff
Thomas
Business
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Good experiences. Hotel is clean, safe, and personnel very friendly
IVETTE
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Excellent
Roberto
Business
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
I contacted Expedia as I noticed that all inventory in the Expedia reservation is always seconds class and staff at the hotel told me that Bonvoy member get many priviledges- 1- check in priority 2- the stay wouldn’t count on my membership 3- my coworkers paid less and got better rooms 4- I made a reservation for a double from and got a single 5- late check in total Expedia benefit $2.88 not worth the nightmare and rather use my hotel memberships
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Jeannie
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Hotel is very nice. A big mall with a food court on the third floor is just 5 minutes walk. Literally just across the street. The Coffee Lab with great coffee is just next door. There are a lot of people walking even at night. The room is quiet. Bed is comfortable. Pillow is just ok. Everything is very cheap there. I was tired from a long tour and ordered room service. The price is very good with no extra charges. I have to give the guy some tips which he didn’t expect! Highly recommend this hotel. Oh, I see policemen around the hotel all the time. Very safe!
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Hugo
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Very close to everything around the city
Arsineh
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Loved everything about this property, location, service, style of hotel and rooms. Loved how they provide fresh water and lemonade throughout the day. Being gluten free and dairy free, they were very accommodating at the restaurant. Only negative was, I felt the room and everywhere was clean, except inside the bed we found hair. We did not bring this up to the staff, as we were only there for one night and it was already too late in the evening to change rooms or sheets.
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MARIA
Friends and Family
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
You make fabulous pisco sours at your bar! I loved the bar service! And everyone at the hotel was friendly and very courteous- and the price is good. Keep working on eco friendliness, something in the lobby re what you are trying to do. And good restaurants at walking distance. Thank you!!
Shehryar
Leisure with Partner
2.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Absolutely terrible service. It feels like they don’t care at all. I am Marriott Gold Bonvoy member as well. It seemed that they were not happy that I used Expedia, hence providing a lower level of service.
The issues started with them charging us more than what Expedia reservation was for. Once I pointed that out, the agent made it feel like she did me a favor by discounting the tax and charging close to the reservation amount, but still higher than that.
The major issue was that the bathroom kept getting flooded if one took a shower. Their shower was not leveled. I called to inform them, and rather than offer to address it, the agent asked “what do you need”? Well, I asked for several towels and once they arrived, I had to wipe dry the bathroom floor. The staff couldn’t care less. Upon checkout, I informed another agent and he couldn’t care less either.
It was a terrible experience. This hotel does not deserve to be rated 5-stars. Beware!!!
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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