Barceló Cairo Pyramids

Excellent convenient property with nice rooms

The staff were really helpful and polite and our rooms were very nice. The hotel had everything we needed for our time in Egypt.

Not what we were expecting from its descriptions. We booked a "Superior Room Pyramids View" room which turned out to be a small box with twin beds and a peek at the pyramids in the distance so we asked for a different room. Hotel had some nice parts, but what's the point of having a nice bar area when it's nigh on impossible to get anyone to serve in there. Breakfast was fine with good options. Staff irritatingly came and banged on our taxi as we were leaving for the airport at 5am saying we hadn't paid for our room (which we had prepaid at time of booking) and then proceeded to wander off when we go out of the car back into reception. Pizza in the Italian restaurant was revolting and worse than frozen. We weren't told that there was a buffet option in one of the restaurants even though we were there for three nights. The nightclub it claims is not used. The Pyramids are way further away than the 10 minutes it claims. I wish we had booked in Cairo itself and took a taxi into Giza for the Pyramids and the G.E.M museum (which is superb).

We had two rooms for three nights for 5 people. When we checked in, the shower was broken in one of the rooms, and it was only repaired (by a very good caretaker) at 2:30am. The following day, the bottom of the bathtub cracked in the other room. When I asked about taxi to the pyramids, their in-house taxi counter offered it for USD30 per person (5×30=USD150 for all five of us). We opted for an Uber instead, and paid 132 Egyptian pounds (=USD2.60), so they tried to over-charge us 57-fold compared to the Uber. Not a great way to build trust between the hotel and its guests. The hotel offered us new tooms, but these were much smaller and a downgrade from our current rooms with broken bath tub and leaky shower, so we opted to not switch rooms.

Lots of outside noise. Construction and dogs barking. Difficult to sleep. Poor location. Great hotel but two roads outside of hotel were closed. Recommend guests stay in downtown Cairo. Close to Giza is very rugged crowd and rugged roads. Power went out 3x during stay but came back on quickly

Barcelo truly has an Egypt vibe going on with the spacious lobby and black velvet chairs with gold accents. The Ramses Bar was elegant and resembles a library and the service from Joe (bartender) was the best! Only negative was the shower which did not work well.

Nice hotel. The staff can be a bit more helpful especially at front desk. Location of the hotel is not ideal due to its surroundings. Good breakfast and the restaurants serve good food.

Incredible that in the Cairo summer, with night temperatures close to 30 degrees, the hotel DOES NOT OFFER AIR CONDITIONING in the common areas, and offer limited cooling in the rooms…. In our room the coldest if got was 27 degrees - the air coming out from the central air on was simply not cold enough. And when we left the room at 4am to take a plane, we noticed that the aircon for all common areas was switched off and the entire hotel was stuffy and hot…. It’s unbelievable that a hotel under the Barcelo brand behaves like this for cost saving purposes!!

Overall all was good Hotel was nice staff was friendly. Our room AC didn’t go below 20. I did mention to the staff but nothing really changed our fridge in the room wasn’t working. They changed it but was slightly better. The pool was nice. Didn’t feel there was any chlorine in it and along the side of the pool was growing algae other than that was okay Luckily Uber works over there average taxi was costing us around £2 otherwise it would’ve cost me at least £10 per trip highly recommended

A great hotel in a good location. Has a good rooftop pool as well

I enjoyed my stay at Barcelo. Shout out to Sherif and Abdul from the property. We hired drivers on several different days and these gentleman were amazing. They assisted us during our stay and went above and beyond for this reason I will come back to Barcelo. The rest of the staff was great also.

Large building site adjacent, very dusty Happy with hotel & facilites. Helpful staff

Excellent location. Nice rooftop deck with a very good restaurant and view of the pyramids. Enjoyed the pool and gym. The staff is excellent. Very welcoming and friendly. Really appreciate the free upgrade and excellent breakfast. Marwa , with guest services, helped me with my airline tickets . The only thing to consider is the booking tours office is overpriced and expensive, however, Mohammed is an excellent and safe driver.

Great hotel. Excellent breakfast. Great pool and gym. Convenient to the pyramids. Friendly staff.

So far so good at this Giza-central hotel. Took about 45 mins on a busy Thurs night in Cairo to get to from airport but lovely breakfast, nice restaurants and beautiful pool.

The hotel is a bit tired. We had a few issues in the room. Response to our complaints were addressed promptly and rectified. Staff were efficient and couteous. There are very limited dining options in the area.

First trip to Egypt and the staff were very warm and helpful.

The staff all around was excellent, from the front desk, to the restaurant wait staff, to the housekeeping staff, to the wonderful manager, Mr. Zaki.

Excellent service nice staff

We really enjoyed staying at the Barcelo Cario Pyramid Hotel. The hotel is well presented and our room was clean and cleaned daily. All hotel staff where happy, friendly, delighted to talk and help. We felt comfortable and safe. We enjoy all three restaurants. The cost of food is very low, the quality was good. We enjoyed relaxing by the pool between tours. Things to note. The traffic thru Cairo and Giza is crazy and it takes towards an hour to get into Cairo centre from the Hotel. It takes only 20mins to get to the Pyramids which you can see from the 12th floor restaurant. Currently (March 2023) a new metro line is being built down the street in front of the hotel making the hotel only accessible by car from the back streets - this wasn't a problem for our tour guides. We didn't experience any noise from the work. The ring road enables a good route from the hotel to the airport ~40mins, although we allowed 1.5hrs.