Dockside Hotel

Staff were friendly. Breakfast was good. Hotel was a little run down but was fine for what we needed. Location was great.

Very clean, easy walk to tube, friebdly staff.ideal if you need to be in that area. Decor a bit dated, but had everything you need.

Bad security on the room and entering the hotel. Cheap locks and bet not much attention on who comes through. Room had damaged furniture, the bathroom had mould, stank of damp, and the room was boiling hot. Also very noisy from other guests, proximity to the entrance, and from outside. Didn't even stay, preffered a 2 hour train home than stay there.

Room was absolutely disgusting,moul

Room and bathrooms are spotless. Everything looks clean. The only problem is it’s cold. The heater doesn’t work.

Nice staff

Very good welcoming and all as described.

Broken tiles in the bathroom, broken toilet, very uncomfortable bed. The place felt unclean. This was the worst stay in our trip. Additionally, the receptionist was very rude. The only perk was that it was close to the tube station but I would never stay here again.

Very nice stuff, room was clean but tiny, very close to a tube station. A few shops nearby. Very affordable compared to other options in London

Nice hotel friendly staff

Very good value for money and as a solo female traveller I felt safe

When we arrived and given the key to our room we were shocked at the smell of the room. One curtain at a window on the street broken blinds.Fridge not on and was very smelly.Tv wasnt working. Kettle was dirty and mould in the bathroom. Floor dirty. We asked for another room which we were given. Better than the other but wardrobe coming away from the wall one curtain hiding broken blinds. Tiles broken in the bathroom. Mould all over the ceiling and round the windows dirty shower. But it was late and the bedding seemed clean until the following night when we found beetles in the bed. I didnt want to think about the fact there were bed bugs. I would not recommend this place to anyone. Didnt feel safe walking to the station as it was dark and young people taking drugs.

Our stay wasn’t terrible but I certainly wouldn’t be recommending this hotel to anyone. The best thing about it is the closeness to public transport. Our room was in an awful state of disrepair. The ceilings show a history of leaks into the room and on our first day there was actually a leak coming through. We also witnessed what looked like bed bugs. The staff were friendly in the few dealings we had with them.

When I checked in the staff was polite. The night staff member however was very rude. The room had cracks in the paint, holes in the walls, generally a unkept and and poor standard throughout. It has a dingy and dirty feeling throughout. A chemical like smell lingers around the place. Nothing more than a private room hostel.

Read the reviews and got instant regret booking it, until I went. All staff super friendly and helpful. Very clean everywhere and comfortable bed. Great location for what I needed and will be returning

Second stay in dockside.. room was perfect for purpose .. friendly staff and lovely breakfast staff cora . Will be back !

In a part of London that didnt ooze safety around. Appreciate its London but wish we had paid the extra £20 for a more reputable hotel. The 2 single beds were not comfortable. Didnt get any comfort from the hotel so left without even trying the breakfast.

Good thing is the location is good. Close to tube . 2 min walk. Front disk staff terrible! No customer service at all! They dont even look at u when they talk ! No greeting or welcoming at all ! Zero star! Bed is not comfy and missing the daily housekeeping service even u tell them to do so! staff u can tell that they dont wanna be there! I do not recommend this hotel! Other plenty choices in the area !

We had planned a stay for 2 nights at the property. Upon checking in to our room, there was an extremely unpleasant smell - my friend described it as "smelling like death". We also saw a google review for bed bugs 2 days prior and decided we didn't want to risk it and left to stay elsewhere. Photos appear way nicer than the actual rooms. Would not recommend staying here until they clean up their rooms.

Dockside is a decent property with friendly employees. If you are looking for a place to stay that is within a stone's throw of the underground station, Shadwell is within a 2 minute walk. The neighborhood is decent and seems to be full of families and lots of working people. We were not concerned to be walking to and from the hotel in the mornings and evenings, but would wander late at night. It was noisy later in the evenings, we often heard cars racing up and down the street and sirens most nights. The room was plain, the bed was not the most comfortable, but it was clean and a place to crash. The bathroom was utilitarian, hot water was plentiful and the show was powerful. There is evidence of mildew on the ceiling of the bathroom and likely old water damage, but other than that it's clean. When we asked that the linens be refreshed and the room cleaned, everything was left spic and span. Breakfast was tasty and kept refreshed, with a selection of eggs, sausage, beans, cheeses, toast, pastries, meats, fresh fruit, yogurt, cereals, coffee, tea, and juice. Nothing fancy, but you can get filled up. Yes, it was the same each day, but it was fresh and filling. Overall, Dockside Hotel is nothing fancy, you need to pay more for fancy and updated. It's a place to sleep and shower and is right near the Tube.