Dockside Hotel

The hotel was not in good conditions and travelers should we aware that the area around the place feels very unsafe. Me and my family had to run away from a person on the street who followed us.

Property was easy to get to and find, clean, quiet, friendly staff, everything excepted from a breakfast, and kids were happy with a bed each. However my bed wasnt comfy, there was a few broken tiles and a plug socket not working, no sockets near the beds and not enough for 4 phones to be charged so a little run down but we made do no issues. The biggest down side was unfortunately out of the hotels control, the area, struggled to find somewhere to eat being gluten free and really didnt feel safe walking round in the evening. Wouldn't recommend for families due to the area, although i felt safe once inside the hotel.

5 minutes walk to Shadwell underground. Lots of good ethnic restaurants and cafes. Quiet road and area.

The room was clean, though could do with some TLC. The staff were welcoming, the breakfast was fresh & adequate. It is in a convenient, quiet location & reasonably priced.

Very nearby for DLR and Windrush going into London or to the Excel, shops immediately outside Shadwell station and a Sainsburys further up Sutton Street that opens at 7am. Quiet room, large bed, hot shower, very friendly staff and a good selection for breakfast

Helpful friendly staff

Great location decor a bit tired and bed could be more comfortable but clean and quiet. Good for the price.

I was bitten by a insect or bug. Now i am under antibiotics. Dont go

Decent! Nothing special. You get what you pay for. Didnt sleep great. Bed had bedbugs as i found myself scrating all night. Probably the worst case of bedbugs i have experienced. Second night was worse, so dont expect any room cleaning. The room needs a deep clean. Paper thin walls. You wont get much sleep. I was in the room next to the office. All night i could hear talking. Almost like they where in my room. Annoyingly everything some went in and out of the office it sound like someone is coming into your room. I didnt sleep a wink. Bathrooom was stinky and shower tray was blocked. So other than using the toilet i couldnt use the other emmenties. You get breakfast which is serviceable but its cheap processed cakes and pasteries. I chose to skip. If it wasnt for the bed bugs and paper thin walls i would book again. Location convienant and right next to a road which many food options. Staff are friendly and helpful! Shower

Unfriendly staff:(

Staff were friendly. Breakfast was good. Hotel was a little run down but was fine for what we needed. Location was great.

Very clean, easy walk to tube, friebdly staff.ideal if you need to be in that area. Decor a bit dated, but had everything you need.

Bad security on the room and entering the hotel. Cheap locks and bet not much attention on who comes through. Room had damaged furniture, the bathroom had mould, stank of damp, and the room was boiling hot. Also very noisy from other guests, proximity to the entrance, and from outside. Didn't even stay, preffered a 2 hour train home than stay there.

Room was absolutely disgusting,moul

Room and bathrooms are spotless. Everything looks clean. The only problem is it’s cold. The heater doesn’t work.

Nice staff

Very good welcoming and all as described.

Broken tiles in the bathroom, broken toilet, very uncomfortable bed. The place felt unclean. This was the worst stay in our trip. Additionally, the receptionist was very rude. The only perk was that it was close to the tube station but I would never stay here again.

Very nice stuff, room was clean but tiny, very close to a tube station. A few shops nearby. Very affordable compared to other options in London

Nice hotel friendly staff