ibis budget London Hounslow

Great staff, great location, great restaurant.

Whole building smelled unclean

Nice location

First of all, they did not reply to my email regarding the airport shuttle. Second, while booking, the Expedia rates showed $67 CAD for a room and $ 90+ for a room with breakfast. I opted for the latter. But at check-in, we were told that for breakfast, we would have to pay 18 GBP for 2. I tried to send an email to Expedia, but could not find an option in the complaint list. So the first morning, we paid for breakfast, which was nothing but BASIC cereal and coffee. So those who are booking breakfast avoid it because you will find many cheaper options within 5 minutes from the hotel.

Great service and premises

We had a great stay but one thing i found poorly is the thinness of the mattress. I am only 50 kg in weight, but my body left a mark. A more solid or harder mattress would be very welcomed.

Close to Heathrow, nice restaurants and bars close. Parking very easy. Staff very pleasant and helpful. Bed was comfy but pillows were well past use by date. Lumpy and far pillows. As ibis budget - shower was small but clean. Room good - just need to replace pillows.

Very good

Good location for use of the underground which allows an easy journey into central London. Unfortunately we didn’t realise how close to Heathrow it was (may be a pro!) until 6am when there was a flight taking off every few minutes.

The room was ok but the wifi is really slow, no hairdryer, no kettle unable to eat in you room and the communal area is too small for all of the guests

Good value for money, has everything you need, no frills but that cannot be expected at the price

Window blocked out most of the street noise and curtains were almost black out

Lovely clean and spacious room and very helpful and friendly staff.

Room was ok, needs decorating. Need proper lights as the room light are too dark espcially when you want to get ready for a night out

Customer service was perfect but There was bed bugs in my room.

Says what it does on the tin! Acceptable budget hotel room wouldn’t want to stay more than 1 night. Reception staff friendly and helpful.

Convince and good value. Clean on frills hotel.

Staff came early before my checkout time repeatedly and disturbed me

Terrible experience. Very unfriendly staff. Stayed for two nights my room was not cleaned. They could not even provide a small kettle for coffee in the room despite the cold. Not an ideal place to have a pleasant stay. I don’t recommend this place if you really want to have a pleasant stay.

Good location, friendly customer service and adequate facilities. Loads of shops nearby and close to station. Made our early morning flight from Heathrow so much easier as only 10-15 mins away.