Kimpton CLOCKTOWER HOTEL, an IHG Hotel

We recently stayed at the Kimpton when in Manchester to watch a gig and from the moment we arrived, the front desk, the social hour, the room, the surroundings we were blown away. Our new favourite hotel in Manchester.

This hotel is top class. We stayed last year and had to return!! Travelled over from Ireland just to get back for another stay! The staff are very professional and helpful and we were well looked after. This isn't just a hotel it's an experience. The history of the building, the restaurant has a great atmosphere.... good vibes and a fun residents hour which was great for meeting other guests. Staying in hotels is my hobby and this one is top of my list so far!!!

What a fantastic experience from beginning to end. The social hour every evening was fantastic, to get to know the team and made us feel valued as guests. They even gave us water for the journey home. Nothing was too much trouble. Thank you for a memorable stay. The building is astounding, with unexpected features at every turn.

Your staff are fabulous, the reception staff were so courteous, friendly, professional and welcoming. The staff at breakfast were professional, helpful and friendly. I only spoke to one man who I think might be a cleaner, he was also very helpful, directing me to the loos. Overall, made to feel so welcome. The hotel is beautiful, rooms comfy, everything you could possibly need, comfortable beds and beautifully decorated, would have liked a room where windows open but didn't matter too much. My only very small concern, and I'm hoping you don't mind me saying...the rooms are spotless, however, there are signs in the bathroom of little bits of dirt. I always think it would be a good idea for the housekeepers to actually sit on the loo and sit in the bath to see where they've missed. Sorry to be fussy but an example of this is the handle of the bath was a bit grubby and under the stainless steel air vent in the bath has been missed.

Lovely building with great character

We stayed as a family. We told them it was our sons birthday and they made a little bag up with some sweets etc. I thought that was really thoughtful. The hotel receptionists were lovely and polite. I would definitely stay again.

A beautiful building very tastefully decorated. We were there over the Pride weekend so it was very busy and noisy with Pride parties. Reception staff were very friendly especially Kate who was particularly patient and helpful at check in. A mention to Daryl who sorted out a couple of housekeeping omissions for us. Our bathroom door was very squeaky and needs oiling, these small things make a difference. Well situated for arriving into Oxford Road station with a number of eating places close by. Can recommend Giorgios Italian just around the corner.

Very busy as our trip coincided with Manchester Pride festival. We decided to stay away from the Refuge bar which is a shame as we enjoy it when we stay at this hotel.

Beautiful classy hotel with really clean and comfortable rooms. Staff very polite and professional. Couldn’t fault it.

Second time staying, lovely hotel great staff

Beautiful old school hotel, walkable any where in Manchester

Such a prime location, spacious and ultra clean rooms, historic building, great service

Our room was stifling and I asked multiple times about it the air conditioning. A lot of money to spend for 2 people to sleep on floor to try to be cool

Smell in room was awful - terrible really - and the room felt really unclean as a result. Some staff was quite friendly but manager seemed intent not to help us make one of the sofabeds in the room available as a bed for one of our kids - he claimed they didn't too sofabeds when the room had an extra bedrom with a proper sofa and sofabed - all we needed was extra linen and blankets/pillows but this wasn't easy to get. Will never, ever stay at this hotel again...

1st room given to us was dirty. AC never worked in the room. Hotel has a club in front of it & you hear loud noises till 3am in the room. Overall a horrible experience. Will never go back..

Everything was great about our stay. Fabulous room, comfortable bed but it was really warm and there was no way to cool it down. I asked for a fan but they didn’t provide one. Good in the Refuge was fabulous, complimentary drink was a lovely touch. Brrss as least was really good - lots of choice. Check in staff were great. The hotel is a bit of a maze but that adds to its character. Great location for exploring Manchester. Would definitely go back. .

Great environment, great location, great staff

Whole place was lovley, the breakfast was fantastic 15, extremely good value . Infact its a must !

Lovely hotel in a handy location. All was going well after check in and the room was very nice. However, where this hotel falls down massively is when you actually go to sleep. By far the noisiest hotel room I’ve ever slept in. They put us as a family of four with two young kids, in the room overlooking the railway tracks and all we heard all night was the trains coming and going and screeching on the tracks. There is also a very noisy bar outside which was playing loud music with people shouting until after 2am. Our room had the original wooden, single glazed windows, which didn’t help. A shame as the hotel was nice but I wouldn’t stay here again when visiting Manchester.

Great location