Kimpton Clocktower, an IHG Hotel

This hotel is top class. We stayed last year and had to return!! Travelled over from Ireland just to get back for another stay! The staff are very professional and helpful and we were well looked after. This isn't just a hotel it's an experience. The history of the building, the restaurant has a great atmosphere.... good vibes and a fun residents hour which was great for meeting other guests. Staying in hotels is my hobby and this one is top of my list so far!!!

What a fantastic experience from beginning to end. The social hour every evening was fantastic, to get to know the team and made us feel valued as guests. They even gave us water for the journey home. Nothing was too much trouble. Thank you for a memorable stay. The building is astounding, with unexpected features at every turn.

Your staff are fabulous, the reception staff were so courteous, friendly, professional and welcoming. The staff at breakfast were professional, helpful and friendly. I only spoke to one man who I think might be a cleaner, he was also very helpful, directing me to the loos. Overall, made to feel so welcome. The hotel is beautiful, rooms comfy, everything you could possibly need, comfortable beds and beautifully decorated, would have liked a room where windows open but didn't matter too much. My only very small concern, and I'm hoping you don't mind me saying...the rooms are spotless, however, there are signs in the bathroom of little bits of dirt. I always think it would be a good idea for the housekeepers to actually sit on the loo and sit in the bath to see where they've missed. Sorry to be fussy but an example of this is the handle of the bath was a bit grubby and under the stainless steel air vent in the bath has been missed.