Lock & Key Hotel is located in area / city Liverpool.
See more
See more
Log In
Register
Search Hotels
- /
- 110,299Hotels in United Kingdom/
- 1,147Hotels in Liverpool/
- Hotel in Lock & Key Hotel
See Other Accommodations in Liverpool
See All Photos
Lock & Key Hotel
Hotels
9.0
/10
Exceptional
301 reviews
What Guests Say About Their Stay
Stephen
10.0
/ 10
The hotel is in a great location, everything you'd need around you. Great option for a short break in Liverpool.
Room was lovely and warm slept soundly in the bed. WiFi was patchy at best, though we weren't in the room that long to use it to sky great extent.
Extra mention for the staff. Meg, who checked us in, Pat, security man and the lovely cleaner that saw us in the morning were all fantastic and a credit to the hotel.
Andrew
10.0
/ 10
A goo location but maybe noisy at the weekend due to proximity of night life.
Susie
10.0
/ 10
Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
In the Area
See Map
15-17 Duke Street, Liverpool, England, L1 5AP
Main Facilities
See more
Restaurant
WiFi
Available Room Types in Lock & Key Hotel
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
Lock & Key Hotel Address: Map & Location
15-17 Duke Street, Liverpool, England, L1 5AP
Discover More Places
Discover More About Lock & Key Hotel
General
Near Royal Albert Dock
Location
With a stay at Lock & Key Hotel, you'll be centrally located in Liverpool, steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock. This hotel is 0.5 mi (0.7 km) from Cavern Club and 0.6 mi (0.9 km) from The Beatles Story Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Liverpool ONE - 0.1 km / 0.1 mi
Concert Square - 0.3 km / 0.2 mi
Jeffs of Bold Street - 0.5 km / 0.3 mi
Merseyside Maritime Museum - 0.7 km / 0.4 mi
Cavern Club - 0.7 km / 0.5 mi
Chinatown - 0.7 km / 0.5 mi
Royal Albert Dock - 0.8 km / 0.5 mi
Liverpool John Moores University, Mount Pleasant Campus - 0.8 km / 0.5 mi
St. George's Hall - 0.8 km / 0.5 mi
The Beatles Story Museum - 0.9 km / 0.6 mi
Hope Street - 0.9 km / 0.6 mi
Liverpool Town Hall - 0.9 km / 0.6 mi
Wheel of Liverpool - 1 km / 0.6 mi
M&S Bank Arena - 1 km / 0.6 mi
Liverpool Cathedral - 1 km / 0.6 mi
The nearest airports are:
John Lennon Airport (LPL) - 12.9 km / 8 mi
Chester (CEG-Hawarden) - 58.2 km / 36.1 mi
Manchester Airport (MAN) - 58.2 km / 36.2 mi
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include luggage storage and a safe deposit box at the front desk.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Rooms
Stay in one of 14 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
All facilities in Lock & Key Hotel
Bar, Cafe and Lounge
Lobby
Exterior
Others
Restaurant
Public Facilities
- Smoke-free area
- Safety deposit box
- Coffee shop
Hotel Services
- Luggage storage
- Concierge
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Lock & Key Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Pets
Pets Not Allowed
Read All
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Lock & Key Hotel | 14 |
Another facilities in Lock & Key Hotel | Smoke-free area, Safety deposit box, Coffee shop, Luggage storage, Concierge |
Frequently asked question in Lock & Key Hotel
What are available facilities at Lock & Key Hotel?
There are top facilites at Lock & Key Hotel such as Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Lock & Key Hotel?
Check-in time at Lock & Key Hotel is staring from 15:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Lock & Key Hotel provide breakfast?
Yes, Lock & Key Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Lock & Key Hotel?
Lock & Key Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Lock & Key Hotel?
Lock & Key Hotel has 14 rooms in total.
See All
More Reviews from Other Guests in Lock & Key Hotel
Overall Ratings & Reviews Lock & Key Hotel
Other sources (301)
9.0
Exceptional
From 301 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Lock & Key Hotel
Number of reviews per page
20
40
Top reviews
Dionne
Business
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Staff very helpful
S L
with Partner
6.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Fantastic location, easy access to transport, restaurants and shopping. The staff are really lovely and helpful and friendly (like everyone we met in Liverpool!) it’s a great big old house and full of character, and we booked a ‘spacious room’ which was indeed spacious and comfortable, with a huge bed (very comfy). Although on top floor (stairs, no lift), there was nothing in the way of view - just brick walls - and the decor (dark grey paint/black wallpaper with colour floral pattern and mostly black carpet) made the room feel somewhat dark. Skylight in bathroom helped. Shower fabulous. Very tired looking grout/sealant in shower area (grimy and mouldy), and generally furniture tired, chipped, a bit on the shabby side. A lot of scuffed paintwork etc. no fridge in room but reception happy to let us use theirs. We had a great stay overall, just suggest a bit of a refresh.
Read More
Sindy
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Quirky place.
Richard
with Partner
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Great location and a lovely big room and comfortable bed.
Thushara
Business
4.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Underwhelming- tv broken, shower left bathroom floor extremely wet. No plug point where kettle was. Wobbly table!
Nigel
with Partner
8.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
We stayed two nights in a very spacious room at this small hotel. It is in an ideal location being very close to Liverpool1 and Albert dock area. Also only a short walk to the two cathedrals. The staff were friendly and helpful and a broken shower was fixed quickly but the faulty tv proved more difficult. There is no dining room but a small Italian restaurant is attached, which had a basic breakfast menu.
Not a good place if you have mobility issues as there are a few steep steps to the entrance and no lift inside.
Would stay again.
Read More
Caroline
Leisure with Partner
4.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
What to say ! We payed over the odds as it was Grand National weekend but I still expected more, the hotel, is in a great location, the staff were really helpful and Friendly but that's the only positives
The bed sheets were stained, the hairdryer is useless, make sure you take your own, no glasses in the room for a drink of water, the room was very warm but the fan outside the window meant we had to keep in shut, no AC.
We had no house keeping, we were brought fresh towels and cups when I asked.
The remote for the TV was broken.
No working fans in the bathroom
Read More
Sarah
with Partner
2.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Staff lovely. Cold room. No natural light. Tiny sink. Nowhere to put our clothes other than hanging up. One chair. Didn’t look anything like photos. Not Worthing to have been listed on Sunday times as a good place to stay. Breakfast confusing, not given appropriate information.
Karl
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Quirky little room.
Perfect location.
Stephen
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
The hotel is in a great location, everything you'd need around you. Great option for a short break in Liverpool.
Room was lovely and warm slept soundly in the bed. WiFi was patchy at best, though we weren't in the room that long to use it to sky great extent.
Extra mention for the staff. Meg, who checked us in, Pat, security man and the lovely cleaner that saw us in the morning were all fantastic and a credit to the hotel.
Read More
Andrew
Business
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
A goo location but maybe noisy at the weekend due to proximity of night life.
Gary
4.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Very disappointing stay. Kept up due to noise all night; left at 5am. Shower was unusable as the temperature control was broken. Bed very uncomfortable.
Emailed the hotel several times asking to discuss but never got a reply so I am afraid I am left with no choice but to post this review.
Staff were very friendly to be fair.
Read More
Mary
with Partner
8.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Very welcoming staff. Room very clean and fresh but felt a little tired. Would not hesitate to recommend for a wee short break. Central so very handy for our Liverpool visit.
Verified traveler
6.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
The photos of the hotel are outdated. Kitchen/bar not open. All the windows were dirty. Lots of dust on the window frames. Room quite spartan. Hardly any decor (1 picture on the wall). Stayed on top floor. Boxed in by other buildings hence no view.
The positives: staff are very kind & helpful. Their service is excellent
Susie
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Absolutely fantastic hotel. Staff were so friendly, the room was beautiful, location was perfect. Can’t recommend enough.
Marcus
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The property was lovely, the lady on reception was nice and welcoming when we arrived. The room was modern and easy to relax in, we just couldn't get the heating on but the lady on reception was amazing again and provided a portable heater. The beds are very comfortable and overall we had a great stay :)
Verified traveler
with Partner
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Cosy hotel in excellent location for central Liverpool. The staff were really helpful and welcoming, the room was comfortable but the shower wasn't very powerful and tended to leak out of the shower base which could get annoying if staying longer than a couple of days.
Edward
4.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
JENNIFER
Business
8.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
This place is good for a pitstop / one night or so. Check in staff were lovely, hotel & room were nice and warm in the winter. As a solo female traveller, the hotel also felt very safe. My room was good for the price, but a couple of added details could have made it great. A bedside lamp so that there was more option than just the ceiling light would be great, and looking at the shower drainage system which is slow - the shower is more of a wet room and the floor could flood easily.
Read More
Daniel
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Great location, friendly staff. Rooms cleanliness not up to standard of price / what’s advertised / pictures. Daily room cleaning was also cursory. Lots of the furniture looked heavily used. Wasn’t a dealbreaker but given the price and advertising as bespoke/boutique, did not meet expectations.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Liverpool
About Traveloka
Copyright © 2026 Traveloka. All rights reserved