Old Oak Tree Inn

Far below what i expected.no towels, no complimentary tea or coffee.shower room far below the standard , shower holder broken as well shower door broken. The wholeplace can be renovated. I enjoyed the canal walk and couple of beers. It surely can made into acceptable place.

Staff not very welcoming room not as advertised cold and grubby

Lovely location. However needs a new management. No soap, was told to go and buy from the corner shop. Previous urine stains on toilet seat. Room heating not working... however was given a heater/blower by the chap on duty. No wifi password given. Morning view was beautiful from the window... ducks... however on checkout saw all filth dumped in the parking -perhaps not visible on arrival at dark. Could really improve but things are shabby currently (aim to improve)

The worst hotel I have ever stayed at, the place if filthy, the staff are rude and never around when you need them. There was a dead rat on the floor on the way to my room, the shower is horrible and dirty, the tv in the room didn’t work and the beds are terrible. To top it off you get free parking with the room and for some reason my number plate wasn’t put into the system so they are trying to hit me with a £100 parking fine, though my car was parked there for 40 minutes which would have cost me a pound as I didn’t feel safe leaving it there.

The property was so dirty and the service was so poor they were not helping in the room smells and nothing works. I don’t mind you’re going there. You can find something better for that price.

This was frankly awful and we didn't stay. We can in. Saw the communal bathroom was disgusting and uncleaned. The passkey was given on a torn off bit of paper, and everyone can see what everyone has as a code. No keys. I saw the stains in the room and heard, what I assume, was rats in the wall and paid for another hotel which we went to stay at.

This may be a cultural thing as I'm used to American hotels and this is in a South Asian neighborhood... it was not filthy but not very clean either. No soap or shampoo and no towels. Very thin pillows. However, we were exhausted and he let us check in early for £20, and it was safe and out of the weather. There was a restaurant inside and the area wasn't too noisy and seemed safe. It's next to a very nice park. The beds were comfortable.

Do not stop here!!! Dirty, unhygienic and a real lack of basic human rights!!

Extremely unhygienic and suffering from bedbugs

Quietness

Only good thing was Plenty of free parking! Room smelled funny. Mattresses were 100 years old. Shower room was disgusting. Smelly molding bed sheet in the drawer. Wanted to not stay there but was so tired and had to force myself asleep. Left ASAP!

Full of bedbugs soo had to move out and throw away all my belongings

The property smelled like mold and cat p*ss. The room was 7x7. The bathroom was on the other side of the building. The room looked like two military cots with flat pillows. It was so bad we left to find another place without asking for a refund. I will not let my wife stay in such a place.

Do not stay here! This is the worst hotel ive ever seen! Its filthy dirty and everything was either broken or badly damaged. Bedding was stained and dirty and the smell was awful throughout. We went down to reception and said we were leaving to which they offered us another room which we refused. Now trying to get my money back from Hotels.com. I've tried to add photographs i took but the link is not working.

I have booked like one day ago basically come on the hotel and meet 1 of the staff and he told me is full booked no place go back like i was shocking and fuming when u see online is like the space 4 beds empty.. i can lie i was fuming anyway asked to return my money jst waiting.

Save your money. Do not stay here. Poor customer service too

Stay away at all cost, not recommended this place at all. Paid for a room with ensuite but assigned me just a room with shared bathroom. Rudeness from front desk was even worse, and that's after driving 5hrs to reach London for a 4 night stay. Pillows were dirty, bedlinen had not been changed, shared bathroom was like indian public toilet. I've used a T shirt around pillows as they had sperm marks. Contacted Hotel.com but no support either, they said not much they can do and issue being escalated internally and 3 days later I'm still waiting for a call back from them. I've stayed in hotels for work purposes since last 5 years but this is so far the worst experience.. paid £165 for 4 nights and that's excluding members 20% hotel.com discount.

The room was so dirty and small. Its totally money waste.

I need someone to get in contact with me immediately. We reserved a room for 3 and when we arrived, you tried to get us to stay in two different rooms and use a communal bathroom. This was not acceptable to us so we did not stay at your property. I spoke to Expedia today, they reached out to you and you told them that we did stay in your hotel so you are denying a refund. This is absolutely unacceptable.

Not like at all. Not recommend to anyone even for short stay.