Prince William Hotel

Location is excellent, close to Paddington and Hyde park. That I can’t fault. Rooms however are very small and stuffy with very small beds. My partner and I had a basement room and the window opened fully though it did little to help. An overpowering bleach smell in the room suggestive of thorough cleaning but the bed was still grubby. Rooms are not sound proof and we were disturbed multiple times in the night. Staff let us drop out bag off in the morning before check in but check out took a little longer than necessary as the man on check in desk was outside having a cigarette and not watching to see if guests were waiting. Did not have breakfast as gluten free options were not clear and there were loads of options close by. Is this hotel worth the price? Probably not, pay and extra £10-20 and stay somewhere else.

Don't go there...I'm not spoiled but the room was just awesome. Had to climb over stairs blocking the door, no help to get my suitcase over the obstacle. Noisy at night and in the morning when staff is really loud. Smell of toilet, window opens only a little bit but drapes have to be closed or the next room can see right in. Very stuffy air. Awfull, that's all I can say.

Stayed August 8–10, 2025 — one of the worst hotel experiences ever. Our shower blasted only scalding hot water, making it unusable. The front desk said the manager was “unreachable over the weekend” and nothing could be fixed. We were offered to use a different room’s shower on another floor. Felt like a college dorm! Our room was on the 5th floor, but the lift only went to the 4th, so we had to drag heavy luggage up stairs. No offer to move us to a functioning room on a proper floor. The only “compensation” was one extra hour for checkout. After our stay, I emailed the hotel — no response. When I called a few days later, I was told the manager “comes in when he wants,” maybe once a week. That says it all about how this place is run. Terrible service, broken facilities, and zero accountability. The only good thing about this place is the location, walking distance from two underground stations and Kensington gardens. Spend your money elsewhere.

Easy place to stay for a night or 2. This hotel is your typical England Hotel, small and no AC. I wouldn’t stay longer than a night or 2 but the rooms are clean and the beds are comfortable, staff was super nice. Would 100% stay there again.

Room a little small

Loverly

Room was tiny, fitting were broken and no air conditioning on the hottest day of the year

Staff friendly and welcoming. Room was a bit too hot, however it's an old building and it is summer so perhaps understandable. Slept well otherwise.

Very warm. No air conditioning.

Great location for our requirements, the staff were very considerate to our needs. Breakfast was disappointing and over rated.

Property was fantastic for a stay after flight from Australia. Water pressure in shower was not great but on 4th floor and in London so we were doing well having water! No power point in bathroom for hair dryer/ styling and mirror in bedroom too far away from plug to dry in view of mirror. Other bathroom han is hat seriously comfy bed and lovely staff and continental breakfast.

Small but convenient. And well located.

The hotel was clean. The staff were friendly. The bathroom light was on a sensor. The wall between the bedroom and bathroom was transparent. The light kept on going on and off all night even though we were in bed. It had a mind of its own. It would light up the bedroom like it was daytime. Very annoying. Front desk said they were working on getting it fixed. For this reason I would not recommend this hotel.

Service was good, room was ok, glass door to the bathroom that was too small for the frame?

Breakfast is good and cafe staffs are kindly and helpful. Area outside the hotel is clean and safe. Really convenience near Tube and bus stop. But the room interior facilities is old and broke.

Everything was great but the shower needs more pressure.

Central to what we needed. Decoration beautiful throughout. Room was compact but we had what we needed. Only issue, it was very hot, not much ventilation, only a fan to move the heat around.

Great location, lovely place, staff were friendly, twin room was small but cosy and very clean.

Matress was hard with no pillow top or matress pad. The sheets and pillows were super comfy