The Grove Cromer

I booked the hotel because it was dog friendly, but when my wife and I arrived with our two small dogs after a 3-hour drive, we were alienated in the middle of a busy hotel because we brought the dogs inside. The restaurant manager, Micheal, said to the receptionist, ‘Get them out’, which is completely unacceptable. We were then ushered outside and pointed in the direction of our room with no introduction to the property, check-out times, etc. We have never felt so unwelcome and did not expect this level of service when paying over £200 a night for a room. We were then told at 10:15 that we had to be out at 10:30 but were given an extra 20 minutes free of charge, which is subpar. They accepted our money but did not want to show any gratitude or service towards us.

Fabulous hotel. We had a self catering cottage and it was brilliant

Overall a nice property with friendly staff in a good easily walkable location to the seafront and shops bars there. It has a nice bar and does good food in the restaurant and the general areas were well kept. What let it down for me was the room we had was lacking in that there was very poor water pressure in the shower, tv didn’t work, minimal hanging space and generally tired. They do have different types of rooms however and we were staying in what I think was the oldest part of the property so it’s entirely possible other rooms are not lacking in these things. Overall though we enjoyed the stay and would probably go back, but in a different part of the property perhaps.

Very nice staff. Lovely pool.

A lovely hotel in beautiful grounds with friendly, helpful staff. The room was perfect for our needs as a family of 4: clean, comfortable and peaceful. Having the swimming pool to ourselves was an added bonus. We’ll be back!

We stayed in one of the cottages. It is tired but clean and tidy ok for one night. Comfy bed but the heating wasn’t on when we arrived and was very cold took a bit to heat up. Expensive and won’t stay again

Would have preferred a king size bed next time

Massively overpriced. No air con, no fan in the room, dirty shower cubicle and a dripping gutter right outside the room that splashed water in and wetted our things.

I stayed only for one night but it was great stay, so quiet and peaceful. Would recommend to stay there again.

Lovely stay, beautiful surroundings and a short walk into Cromer. The private use of the swimming pool was a wonderful addition.

Absolutely fantastic hotel, value for money was great, the setting is stunning and the breakfast menu is fantastic, but most importantly they had plugs and USB sockets next to the bed and a good shower! couldn’t recommend enough!

Unfortunately, as my trip was work related, I had to leave too early for a leisurely breakfast. Fabulous grounds, a great location and, having eaten in the restaurant in the past, good food. Miserable weather which made the room a little chilly on arrival. I hope to stay again at more leisure.

We enjoyed our stay one night. We did have evening meal which was excellent well presented and taste. We did stay here last year. And enjoyed it.

I arrived late afternoon, check in was very easy to find I’d also had an upgrade on my room, I didn’t dine with them as I met a colleague in town, however I enquired if I could have a take away breakfast as I needed to be away early again this was swiftly sorted- great place to stay.

stylish property enjoyed stay nice to have a pool

Everything was fine

Did a 1 night stay here in December for work reasons. Hotel & room were brilliant, Clean & very comfortable. Staff on arrival & departure were really friendly & welcoming. Would highly recommend this place to anyone.

Nice, easy parking, short walk to town.

Staff were friendly and helpful.

Tranquility and wonderful environrmy